Near 87th and Naperville Rd.have to be outside to talk at all and then it is still limited at best. Leaving AT&T, hoping Verizon will be better.Was this review helpful to you?
We have just switched to Verizon from Sprint and what a world of difference. We left Sprint due to all of the dropped calls and NO service in and around our home. Plus the Sprint customer service reps were extremly rude when I asked how much longer they were going to be working on their towers. I would assume that Sprint has lost a lot of customers to other providers.Was this review helpful to you?
We have had Sprint / Nextel for 9 years and now that it is just Sprint our service is terrible and have cancelled our contract. The manager that I talked to said that we could cancel our contract and not have to pay any cancellation charges and I recieved a cancellation bill in the mail today. So be aware of what they tell you on the phone and make sure to get it documented.Was this review helpful to you?
We brought new IPhones about 6 months ago and now we are dropping calls all the time. We had Nextel / Sprint and we didn't have any trouble with drop calls. Now that we have Sprint that's an everyday a currents. Hope they get there act together soon. Not sure if it would help to contact customer services they will tell you it's being addressed :-(Was this review helpful to you?
As of late I drop calls get voice mails a day after the call. Text messages are delayed. I work in glendale hts love in naperville servicio is a joke. 4 g does not work. Contract up in December buen bye Sprint bello verizon.Was this review helpful to you?
Sprint is the worst! I live and work in orland. Can't drive for two minutes without getting a dropped call. Customer service is quick to say its my phone and not their service however I have 5 phones on the account so I'm pretty sure it's the service and not 5 phones with issues! just another ploy to get you to buy an expensive phone from them with minimal service! Also I bought a pre owned phone recently... Never activated it but they charged me the 36.00 fee regardless. After 1 hour arguing with customer service.. I asked to be transferred to the dept where you cancel your contract and they refunded my 36.00 activation fee. Ever here of fraud! You can't charge someone for something they never received! I never received an activation! An hour wasted of my life to deal with sprint... And that's just this month! If I could total all those hours up I could probably get at least a months pay of salary out of it! My advice... Don't go with sprint!Was this review helpful to you?
I work in a high tech area and heavily traveled area and have had nothing but issues with my phone for the past two months. It amazes me that when you talk with Sprint all they say is they are doing upgrades that should be completed by June. If one of my customers called me and I told them that I was doing upgrades to my equipment so their computer network should start working in 2 to 3 months I would not be in business long. The FCC and SEC need to review Sprint services and contracts and allow customers to break them without fear of recourse.Was this review helpful to you?
I even have a Sprint airwave and it still SUCKS! I hope they go bankrupt. Ive had Sprint for 15yrs and cant remember it being this BAD. I hope Verizon is better in my area.Was this review helpful to you?
I have had Verizon wireless for years. They have the best service! Never have any problems!Was this review helpful to you?
Have not received text msgs for the past month while in the Lakewood Falls subdivision in North East Plainfield. They are "upgrading" towers which supposedly have been finished twice so far. I call after each time it has been fixed and they give me a new date (they use Sprint towers) I only get texts if my call is in use. My texts work when I travel east away from I55 or travel south towards Rt 30.Was this review helpful to you?