I've used all of the carriers in the Chicago area over the past several years and have personal experience with each. Verizon is the best hands-down in terms of all around coverage and data speed. All carriers have dead spots, Verizon has the fewest in my experience. Ignore all the bad reviews from people on here who expect "5 bars" and blazing speeds while indoors and / or in a highrise building. All carriers fail miserably in this scenario. Verizon has the least amount of fail. I currently live in a highrise and use a network extender from Verizon and calls connect through my internet connection and are perfect. Couldn't care less about data speed while at home, that's what home internet is for.Was this review helpful to you?
Cell receptions is ok at two bars but data is basically non-existent. Benchmarks at .14 MPS. Since latency is quite good at 26ms this is clearly a capacity issue. Was much better 6 months ago. T Mobiles success in attracting new subscribers has resulted in much lower data speeds everywhere I go. WIFI call however is an excellent feature.Was this review helpful to you?
AMEN AMEN thought I was the only one with zero speed! Text that won't go through. Internet searches that are on spin. And I can hear people... but apparently I break up? Why AT&T. WHYYYYY.Was this review helpful to you?
Below average at home - data slow to non-functional on iPad Air and iPhone 6 Plus. Abysmal elsewhere in the city. My iThings show signal as 1x more often than LTE or even 3G. I was considering a switch to AT&T until I read equally awful experiences here. Ironic that devices get better / more powerful yet service can't support early-generation signals (1X, Edge... ) let alone the LTE for which newest devices were built. Ugh.Was this review helpful to you?
Signal is good. Far better than AT&T which I had before this service. But, Customer service is arrogant and difficult to communicate with.Was this review helpful to you?
Good. Usually never less than 3 bars. I used to have service with AT&T with my iPhone but switched 5 months ago. With AT&T, I would typically get full bars, however, they were deceptive, as a lot of the times data just wouldn't load. But with T-Mobile, my data is significantly faster and just works. I'm very happy.Was this review helpful to you?
I never even completed sign up at the T-Mobile store.I needed a new iPhone.My iPhone 4 is pretty long in the tooth with 3G service and stuck buttons. I gave the cashier my info and I intended to purchase the phone outright on my Amex card. The clerk hands me the phone and I am speaking to a woman sounding like a call center from India telling me that they can't verify me. I have a 'credit alert' I put on my credit report every 90 days to prevent identity theft as I had stolen mail in my building years ago. I have plenty of ID's and could answer any question on my credit report. So,I told them right then and there,I don't want to sign with your company and bolted from the store. Today I get a letter from T-Mobile that they have added put a mark on my credit report and 'rejected me.' NO... I REJECTED T-MOBILE... I have perfect credit and pay ALL of my bills on time.This has lowered my credit score. Friends on Facebook and the many scathing reviews should have been enough to keep me away from this pit of a store but I didn't listen. Avoid this company... Read the reviews,I need not say more!Was this review helpful to you?
high floor facing south to Belmont Harbor, poor reception with voice calls breaking up, dropping sometimes. Need to find decent place to stay still with each call.Was this review helpful to you?
Always up or down. I've had great reception in my office for a while, but this whole week has been spotty. I rarely get 4g in the city and when I do, it's real slow. Don't even try to use data on a metra train. Even with "full signal" the data is spotty. It takes 20+minutes to load a 4 minute youtube video. Frustrating. Service in the burbs (in some places) are better, but I think it's embarassing when I get 3g standing next to a Sprint store!Was this review helpful to you?
Really bad along wacker drive. No internet connection at all, calls are ok sometimes,messages deleyed. Thinking to switch to verizon... tried tmobil-piece of crap as well as sprint. In suburbs is better.Was this review helpful to you?