Coverage Reviews for Chicago, IL 60606

Rating | Carrier | Zip Code

Sprint

Moved from AT&T to Sprint and a horrible situation only got worse. Constant dropped calls, incoming calls don't get through. Customer service is pathetic. They gave me the "airwave" to correct the problem of poor reception but that doesn't work most of the time either. They claim their records show good service and offer no explanation as to why I find service so horrible. They claim it is expected to have dropped calls. I believe they have duped me and other customers. Frustrated in fact that I have 18 months left on 2 yr contract.

US Cellular

After switching from AT&T 2 Years ago. I am now dreading the switch to Sprint! Why can't other networks and support be like US Cellular! Why oh Why?

Sprint

i am a us cellular customer who is being forced to switch providers and am extremely fearful. Sprint rep has acknowledged issues with the network and countered that this is the reason that they bought us cellular- because they have the best towers in chicago (and thus the best network). this seems logical but I am not sure what to think after reading reviews...

Sprint

My Sprint service began getting worse last summer. This past February I had no service at all. I could not even use my phone to call Sprint customer service. I used the Sprint chat on my computer and was told the service issues would continue for 4 more months. Since I could not make or receive calls I walked to the Verizon store and changed carriers and now can make and receive calls and for the first time use the internet on my phone. I refuse to pay any type of termination fee since I could not even use the phone to call Sprint to cancel service.

US Cellular

Got my letter today that us cellular sold me. I have been with them since before they had that name. I even tolerated them when they renamed my ballpark! Never had a problem with service, can't believe they sold me out. Can I still have a us cellular account outside of the Midwest? If service was the same, I would gladly figure out a way!

T-Mobile

Switched from beloved U.S. Cell because I heard they were leaving. After 4 months of dropped calls, no data and missed texts I'm willing to pay the $200 early termination fee just to rid myself of this headache. 98% of the time I cannot make a phone call from within my house, the other 2% I have to sit in a certain position just to make the call and then a few minutes later it drops. Never had a connection problem inside my house with U.S. Cell. When I'm downtown I develop the robot, crackling voice. Internet varies from murderously slow to non existent. I switched to T-Mobile because of the good price for unlimited everything, might as well have burned my money. Will be thrilled when I get rid of this sh!t service.

US Cellular

Fantastic service. Have been with U S Celular since it was called PrimCo. And now the rumor that U S Celular will be taken over by monopoly of poorly rated company. Good things come to an end. I wonder if I will find another great service. It was a long good ride. Thanks for the best ride.

Sprint

My Sprint service was fine until they decided to upgrate to 4G LTE. Now I have spotty service downtown. When I'm standing still using my data connection, it will go from 4G to 3G to no data service all in the blink of an eye. The service is also horrible up and down State St.(from Wacker to Balbo). I recently requested for them to check the nearest tower. If it's not fixed soon I'll have to break my contract (family plan). Also, coworkers with the same phone (but with Verizon service) have excellent service.

AT&T

Slow or no internet sitting in my car on the streets of Franklin and Madison in the Chicago loop. Glad I don't live near here. Would not be an AT&T customer if I did. Reading some of the other reviews of other carriers it doesn't seem like anyone gets decent internet in the loop. Once I leave the area internet speeds go up drastically. No problem making phone calls only web surfing is brutal. C'mon carriers fix the problem!

Sprint

Dropped calls, virtually no internet connection walking across Downtown Chicago. Pathetic.

T-Mobile

I experience drop calls, internet is slow and now the Tower issue have calls coming to my phone from all over the U.S. So much for mobile phones.

Verizon

Verizon with iPhone 4 3G service cannot hold signal on train. I pay for service precisely to use on train.

Cellular One

As an employee (soon to be axed) of US Cellular, I feel for our customers. I never had our service until I actually worked here and I can honestly say it's like night and day vs other carriers I've used in the past... not just based on personal opinion but in listening to customers who come in the store saying how wonderful our service has been over the years. I hope all US Cellular users are prepared for the rude awakening right around the corner. Outside of AT&T, I've been a customer of all the other major carriers. I see comments here by current USCC customers and I can sympathize with their concern. I've had issues with all of them and Sprint ranks #1 on my sh!t list. Looking for a place to go? The best answer I can provide is Verizon. They're the only carrier even remotely close to our ratings in phone service. But don't jump ship just yet... there's a half-million of you all in the same boat. And where there's a large exodus, major offers are sure to come from rivals to steal that business. Wait for the right offer from your desired carrier. We're not closing our doors just yet and you have plenty of time to find the right deal.

Sprint

It says that I have full signal, yet I am completely unable to make calls or send texts. Incoming phone calls don't come through, and texts take hours to show up. Oddly, data works fine.

AT&T

Zero reception. three months ago happened had same problem. It takes a month to get fix. neighbors have same problem

Verizon

Used to have great reception when I first received my phone in Oct 2012. Since January 2013 the 3G is intermitant. Many days at zero.

Verizon

Our reception used to be fine in our condo, but it drastically decreased in the summer of 2012. Now we drop calls all the time and calls often cut in and out. We plan to switch companies very soon.

US Cellular

I have not had a reception since Monday, January 7, 2013. Told reception would return January 12, 2013 after 7pm.

T-Mobile

Constantly miss texts, need to switch phone on and off daily in order to reset and get connectivity. Internet takes forever. Sometimes takes minutes to get an outgoing call to go through! Frustrated beyond belief.

Sprint

We have had 4 or 5 different brands of phones and none of them work in our house. We're in a Sprint dead zone.

Sprint

basement= no data, 1st floor=3g, 2nd floor= 4g or that was they case about a week ago now basement and 1st floor no data and 2nd floor 3g. Now to top it off my text messages won't go through and my calls barely get through. People say they called me but never received any call come on Sprint I had high hopes for you with the whole Network Vision plan, you letting me down.

AT&T

I go through this intersection on my ride to work and there is never 3G data service available.

AT&T

At work in the loop (Canal and Jackson) coverage is absolutely terrible. If you get on a crowded train you will get absolutely zero data. You either have to cache your news app as you walk or get on an empty train. Completely unacceptable. In Jefferson Park coverage is much better, haven't had issues there.

US Cellular

I am spoiled. U.s. Cellular is as terrific. I will not switch to Sprint! I had them once and never again. Their customer service is the worst. Verizon seems much better than AT&T and T Mobile.

T-Mobile

I've had T-Mobile since they were VoiceStream and the reception sucks in West Pilsen. My calls always drop my internet is slow. There is only 1 room in my apartment that my phone works. They are also expensive.

Sprint

I've had Sprint for a month and I'm ready to drop them. Where 3G should be, I see a o and I can never use my apps, text pics nor use the Internet. I've switch from AT&T who dropped my calls but wasn't nearly as terrible as Sprint.

AT&T

at&t has been so slowing and not really working for me anymore. especially anytime I am somewhere even remotely underground, or deep in a store, etc.

AT&T

Awefull service! Very limited reception at home. Constantly dropping calls. No data service. Even worth in downtown. I have complained to the rep in one of the downtown ATT store and got the following statement: everybody complains but we cannot do anything about it.

US Cellular

I have been with US Cellular since day one in the Chicago market. After reading all of these hideous reviews of other carriers I am now even more disappointed that USCellular has sold out to Sprint. In all the years I have had USCellular I have dropped MAYBE three calls, no matter the phone, time of day, or location in the state. I drive 100 miles per day for my job and get equally perfect reception everywhere. I recently upgraded from my LG Rumor to a Samsung Galaxy III and the reception has been just as great. I dread the day they switch over to Sprint. Hopefully the great reception is related to the number of towers and maybe this will help Sprint and things won't change, but looking at these reviews, I doubt it.

AT&T

Ok reception but horrible customer service. They occasionally lose my bill even though I always send it in on time. They shut off my phone for up to a week, then charge me $50 to turn it back on again. It's hard to believe that it takes $50 worth of effort to turn my phone back on. At most, all they do is press one button. Rip off.

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