Verizon
When we returned in April after being in Texas for 4 months, we can no longer make or receive calls from our home or from anywhere in the central part of Prairie Village, KS. (It had only been fair before we left) Texting is the only way we can communicate. We have talked with the local store reps - they say they have nothing to do with reception, but replaced our sim cards. Tried their internet site and got a computer generated runaround. Talked (from our front yard) with one national agent who accessed our phones and said it was all fixed - it wasn't. I think that they did something to the towers when setting up 5G. We get reception from towers along the nearby interstate highways, east at State Line, west at Metcalf, north at Shawnee Mission Pkwy. and south at 95th, but not here at or near our home or business district. Verizon sucks here, Help.
Was this review helpful to you?MetroPCS
When I moved into my home, I had 5g I didn't get any service, bars, and a call was impossible. So I called Metro switched back to 4g and I was happy to know my service improved drastically, they also switched me to a closer tower. My data stalls a bit but that doesn't bother me much. I often had trouble streaming so I removed the 5g from my tv / internet service as well. I don't think 5g is ready for us. So if it's not broke I try not to fix it. 4g is alright with me🌹
Was this review helpful to you?Sprint
Face Time broadcasts freeze constantly
Was this review helpful to you?T-Mobile
I just bought the S20+ with 5G and service SUCKS! My 9s+ with 4G was better. With my new phone on T-Mobile no one can hear me and if they do it's every 3rd word even outside. They said they were working on the tower but that was over a month ago. I've had emergencies and couldn't contact anyone! I guess next time they might just find me dead in my home alone since I have NO Service to make 911 calls! T-Mobile needs to put a new tower up on Blue Ridge Blvd.or fix the ones that are in Independence
Was this review helpful to you?T-Mobile
Got boost mobile. Signal strength sucks. Internet speed extremely slow. Paying 60.00 a month for this crap. Had T- mobile..same thing. Customer service told me to a different location... screw that. If I and others are paying for service then we as customers should get what we pay for.
Was this review helpful to you?MetroPCS
Our family switched to MetroPCS because of their very affordable unlimited plan for three or more lines. Unfortunately we are going to have to find another carrier since both my wife and I work in Independence and neither of us get coverage once we walk in the door of our office buildings. I have huge windows in my office and I can only intermittently get a signal with MetroPCS by propping my phone against the window and even then it’s inconsistent. In addition anytime you go north on 291 to cross the Missouri River heading to Liberty your phone call will drop – every. single. time. – and you won’t get a signal pick up until your past Ruth Ewing Road. I have since learned that part of the reason MetroPCS is coverage is so poor is that T-Mobile does not give MetroPCS users access to all of the towers available to T-Mobile. It makes some sense but when T-Mobile lease a space off of another carrier is Tower MetroPCS does not get access to that tower. MetroPCS can only use T-Mobile towers which are few and far between.
Was this review helpful to you?AT&T
Never more than two bars. People cannot hear me but I can hear them. Spent 4.5 hours on escalated tech chat with carrier and issue is not resolved. Has gotten worse over last six months. Very frustrating.
Was this review helpful to you?AT&T
Terrible reception. I have at most two - three bars anywhere in the kansas city metro. Most times I have to be connected to WiFi to make a call from my house on 23rd st in Independence. - one of the busiest streets in the Kansas City area. I bet AT&T would have a major problem if I paid my bill based on how much service I get!
Was this review helpful to you?Verizon
When I lived in Overland Park I switched from T-moble to Verizon and got stellar reception. Then about 3 years ago I moved up by Worlds Of Fun. I am a mile or so from them and my reception is terrible. I have to drive down the the QT on Parvin Rd.and I-435 to get a decent signal. Going outside my home doesn't improve the signal that I get in my home. I miss the old days of AT&T and land lines. Never dropped a call on a rotary phone... . :-(
Was this review helpful to you?Sprint
The data connection is slow / non-existent most of the time. My iPhone 7 bounces between 3G-roaming-LTE-1x-nothing... all the time. Texts take forever to send and forget about sending any pics. I have to hold my phone above my head, stand on one foot and touch my nose to get most texts to send. Video? Ha. Such a disappointment for a hometown company.
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