ALLTELL WIRELESS service no longer works at 38th and Dodge Street, also 37th and Dodge Street; 36th and Dodge Street; 35th and Dodge Street. No ability to call out or receive incoming. The phone looks like it is "trying" to make a call then fails. No ring sound on incoming calls.Problems started around late October. ALLTELL WIRELESS says they have no reports of any problems in this area... ??? The previous message posted on your website regarding similar problems in this same area caught my eye. Anybody know what's up?Was this review helpful to you?
Have used Alltel on 2 identical wireless phones with good reception for 1-1 / 2 years. Suddenly, around Oct. 20 or so, lots of dropped calls started. On Oct. 27 unable to make or receive any calls around 38th and Lincoln Blvd, 38th and Hamilton, and in downtown Omaha, Nebraska. When someone calls, no ring-- but call rolls directly into voicemail. Nor can I make an outgoing call, the menu reads "calling" and then drops, and reads "call failed." Cannot make or receive calls in my house or outside anymore. The only way I know someone has called is when I hear the beeps signalling that there is a voice message. This continues to be the situation and it started simultaneously with both phones. This is affecting everyone in my neighborhood who has Alltel Wireless although Alltel is denying that they know of any other problems than mine. On Sat. 10-28-06 talked in person with Alltel retail sales rep at Omaha store who admitted that since Oct. 19, Alltel's signal in the mid-town Omaha area is being "interfered with" by recent changes that SPRINT has made to its towers. Asked when these issues would be resolved and she said it is unknown. She offered to replace the phone, just in case it was an "equipment issue" and then when she saw that I had had the phones for more than 1 year, said warranty had expired and I would have to buy a new phone if I wanted to find out if the problem was in any way related to equipment. When I pointed out that I had had nearly perfect service with Alltel in my neighborhood for 1-1 / 2 years and that I did not want to pay for service that is no longer available in my neighborhood or in my home, she smartly told me that I needed to "read the contract" and I would see that Alltel does not "guarantee" service in all areas of Nebraska. She advised that if I broke the contract I would be required to pay a $200 termination fee. I have been on the phone (land line) for several hours with Alltel techs who cannot resolve the mystery. After 2 hours with 2 techs, a 3d tech said that he was able to see nothing in the computer system to show that I had called before, nor could he find anything that had been "written up" about my problem by the prior techs to whom I had spoken. He did not understand why a "trouble ticket" had not been opened as of my first call on Sat. Oct 28. At this point, Alltel techs state that they are unaware of anyone else in the mid-town Omaha area having problems with reception, and that they can offer no resolution to the problem, other than to have me pay for a service that has been taken away. I am wondering if the real deal is that they have upgraded or changed their signal and it is somehow no longer compatible with the phones they sold before, but they do not want to be put to the expense of providing new ones to their customers? If anyone else reading this lives in the mid-town area of Omaha (38th st, 36th St, etc) and is having the same problems, call them so they can know that it is not just one customer experiencing this. If anyone has any suggestions that can help, I appreciate your response. If this is not resolved soon, I will never use Alltel again and will make a point of telling all of my friends and business acquaintances never to buy Alltel service.Was this review helpful to you?
Had good reception in my home with AT&T and TDMA technology. Since switching to GSM after Cingular bought AT&T, I've experienced numerous dropped calls. Cingular's TV commercials showing superior coverage (more bars) are a painful joke. I now use an Internet phone service called Skype from my home.Was this review helpful to you?
Frequent Poor or No Reception in this area despite a number of complaints to Alltel. After several complaints with no followup by Alltel as promised, we are giving up and will try another more reliable carrier.Was this review helpful to you?
Very poor reception with frequent dropped calls as soon as you go west past 144th Street.Was this review helpful to you?
Entire neighborhood is bad. Verizon told me they drove through to check the area, agreed it was bad, said they would do nothing to help.Was this review helpful to you?
Poor reception in my house. Either very choppy and lots of static, or call are just dropped.Was this review helpful to you?
Two Verizon phones are currently in roam in this area.Was this review helpful to you?
phone works well in most areas of Omaha. but once you leave system many times is non usable. working on programs now to help out on roaming capabilities. WENT TO branson 4 weeks ago had no use of phone there thay said Verison is working on putting towers there now none.Was this review helpful to you?
I've never had a worse experience. Sprint is the worst carrier I have ever had. My phone doesn't seem to work well anywhere. If it is an issue of old technology then Sprint needs to give me a new phone. My service has been so bad that it is almost criminal for them to charge me. I expect to drop a call 5 times before I make a phone call. How many people start out their conversations with "ok, can you hear me ok... good. I might lose my signal any second so get to the point" STAY AWAY FROM SPRINT. I would love to see them go out of business.Was this review helpful to you?