Was forced to "upgrade cell phone" because MetroPCS is dropping CDMA networks in favor of T-Mobile's GSM Old Service with MetroPCS no problems with CDMA network for years and years. Now T-Mobile GSM drops every call to every phone conversation. It doesn't matter if I make or receive the call ALL calls drop sometime when phone has 4 bars. So if you choose to be forced to upgrade service is horrible.Was this review helpful to you?
The reception in this area sucks. I called Verizon to see if they can do anything about it and nothing was resolved. In comparison my partner has AT&T and his service is stellar. I have to walk outside to make calls and even then the signal is very weak. Right now I'm pressed against a window to get service because its raining outside and I have one bar. I've been with Verizon for almost 15 years and now I'm about to switch. It's a shame.Was this review helpful to you?
Not able to use iPhone5. No WiFi. Not able to call or text. Bricked phone. T-Mobile has been the WORST customer service experience I have ever had!Was this review helpful to you?
The T-Mobile coverage map shows that you should get the best ever signal (dark green) for the area and that you should get very good reception. Well, well, well-- I wonder on which day or in which year they checked it -I am basically on the corner of the two streets mentioned above and there is no signal--no wonder more and more people are calling it "No-mobile" rather than "T-Mobile". I have reported it so many times to T-Mobile and they are lying all the way or the tech that test in the area is a liar. The service from T-Mobile is rather "bad!" here in Dallas Do not go for T-Mobile if you are in the Village or close to Lovers, Skillman or Amesbury Rd. If you are lucky you might have spotty service but for the most of it - it is going to be bad!Was this review helpful to you?
Staying in Dallas for a whileand my serice is horrible. They sent me a new phone. Still horrible. I have to go outside to make calls and still drop them. Service is to expensive to not be reliable. I will be changing providers, as the service is not reliable back at home either.Was this review helpful to you?
I have had ATT for almost 10 yrs and never have I had such terrible service as I do in my current location. I am near the Granada and Greeneville which should never have an issue. What is up ATT?? Fix It!Was this review helpful to you?
Calls drop constantly even with line of sight connection to T-Mobile tower. The one minute the phone shows T mobile and the next it shows Searching- cannot find T-Mobile connection and then suddenly it is good- this happens 20+ times a day. I do not experience this in other areas or cities. More people in the office experience it too on their Tmoble phones. This also happens outside the office. I took my phone to the T-Mobile store - they tested it and also replaced the simm card and said there is nothing wrong with the phone. The closer you get to the this area T-Mobile tower, you hear a lot of jitter on the phone. I offered to meet a T-Mobile tech at their tower that he can hear and experience the problem but they decline it. I have been with them for 12 years and I think it is time to move on since they are not prepared to fix their problem. I cannot believe T-Mobile service is so bad in this country! If one go to Germany they have excellent service. seems that the locals just want to make money and not spend money to get their system working. It is a pity there no institution that can fine them for bad service!Was this review helpful to you?
T Mobile network is very poor and their service also awful. After waiting for 4 days to resolve my connectivity issues, CRS guys still asking to wait for the issue to get resolved. T Mobile really sucks.Was this review helpful to you?
Verizon Wireless has no service or ability to provide tower service in Dallas TX area. Go Figure, Verizon Wireless claims to have the best coverage… WRONG! Call into CSR, they try to say it is the users phone, not them! Ignorance is so Bliss!Was this review helpful to you?
I work at DFW Airport. For the good part of a year, T-Mobile used to really stink at work. I'd always have plenty of bars but no Internet connection, or extremely slow. Not sure if it was because of all the terminal construction. Recently I'd been out sick for a little over a week. When I came back, it seems service has improved immensely. Where I was getting less than 1 mbps, I now constantly pull in a decent 8 to 9 mbps. No blazing fast, but enough to browse and stream music. Glad the problem was fixed.Was this review helpful to you?