Was forced to "upgrade cell phone" because MetroPCS is dropping CDMA networks in favor of T-Mobile's GSM Old Service with MetroPCS no problems with CDMA network for years and years. Now T-Mobile GSM drops every call to every phone conversation. It doesn't matter if I make or receive the call ALL calls drop sometime when phone has 4 bars. So if you choose to be forced to upgrade service is horrible.Was this review helpful to you?
This is the worst service I've ever had. When calling people I have to call several times because the first few result in me not being able to hear on my end. Although I have unlimited 4g, I am seldom able to get an Internet connection. Save ur time and money and go with any other carrier.Was this review helpful to you?
The representatives in their stores, miss represent the contracts with upgrades on their products. I donated my old phone to men / women in our armedcservice. And I received money doing this, which I used toward the new products. I was lead to believe at that point the old phone was paided in for in full. Well I was wrong..Was this review helpful to you?
The reception in this area sucks. I called Verizon to see if they can do anything about it and nothing was resolved. In comparison my partner has AT&T and his service is stellar. I have to walk outside to make calls and even then the signal is very weak. Right now I'm pressed against a window to get service because its raining outside and I have one bar. I've been with Verizon for almost 15 years and now I'm about to switch. It's a shame.Was this review helpful to you?
metro PCS has terrible customer service. takes on average 8 min to get a live human on the phone. they will wear you out apologizing for their bad service...Was this review helpful to you?
Not able to use iPhone5. No WiFi. Not able to call or text. Bricked phone. T-Mobile has been the WORST customer service experience I have ever had!Was this review helpful to you?
The T-Mobile coverage map shows that you should get the best ever signal (dark green) for the area and that you should get very good reception. Well, well, well-- I wonder on which day or in which year they checked it -I am basically on the corner of the two streets mentioned above and there is no signal--no wonder more and more people are calling it "No-mobile" rather than "T-Mobile". I have reported it so many times to T-Mobile and they are lying all the way or the tech that test in the area is a liar. The service from T-Mobile is rather "bad!" here in Dallas Do not go for T-Mobile if you are in the Village or close to Lovers, Skillman or Amesbury Rd. If you are lucky you might have spotty service but for the most of it - it is going to be bad!Was this review helpful to you?
I have been calling T-Mobile in regards to service constantly drops or sometimes feels like I'm talking to Elleance and then I have to hang up and call again I do a lot important call Septembers thing at times when people start saying oh you need to get a new phone which I just got a new phone I have a new iPhone n even my old one did the same thing. The same thing happens when I am at Northpark or bear White Rock calls drop around Mockingbird n northwest hwy. I am really frustrated.Was this review helpful to you?
Had a Samsung Dart that was recommended to me at T-Mobile store by their associate. What a crappy phone that was but it had it moments where it worked great. It got little to no reception at home at all even though the T-Mobile map says "excellent coverage" where I live. At best I could walk to the back of the apartments and get one to two bars. Fast forward bought a new phone that works brilliantly but reception is even worse. I have to leave my complex for about a mile to a mile and a half just to get any bars. The wifi calling is there until I walk my dog in the complex and am out of range. I also get no reception at work either so the two places I am the most, work and home, my phone is just extra weight in my pocket.Was this review helpful to you?
Staying in Dallas for a whileand my serice is horrible. They sent me a new phone. Still horrible. I have to go outside to make calls and still drop them. Service is to expensive to not be reliable. I will be changing providers, as the service is not reliable back at home either.Was this review helpful to you?