Dallas, TX 75248 Carrier Reviews & Coverage Maps


Rating
1. T-Mobile 2.1 star rating (2.1 stars | 52 Reviews)
2. Verizon 2 star rating (2 stars | 36 Reviews)
3. AT&T 1.9 star rating (1.9 stars | 99 Reviews)
4. Sprint 1.4 star rating (1.4 stars | 75 Reviews)

Total Coverage 1.9 star rating (1.9 stars | 286 Reviews)
Towers
T-Mobile Towers
Verizon Towers
AT&T Towers
Sprint Towers

All Towers


MetroPCS

1 Out of 5 (1 star) | Gaston Ave. | Gaston Ave.& Beacon Ave., Dallas, TX 75214 |

metro PCS has terrible customer service. takes on average 8 min to get a live human on the phone. they will wear you out apologizing for their bad service...

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T-Mobile

0 Out of 5 (0 stars) | The Village | Skillman Rd.& Lovers Lane, Dallas, TX 75206 |

The T-Mobile coverage map shows that you should get the best ever signal (dark green) for the area and that you should get very good reception. Well, well, well-- I wonder on which day or in which year they checked it -I am basically on the corner of the two streets mentioned above and there is no signal--no wonder more and more people are calling it "No-mobile" rather than "T-Mobile". I have reported it so many times to T-Mobile and they are lying all the way or the tech that test in the area is a liar. The service from T-Mobile is rather "bad!" here in Dallas Do not go for T-Mobile if you are in the Village or close to Lovers, Skillman or Amesbury Rd. If you are lucky you might have spotty service but for the most of it - it is going to be bad!

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Sprint

1 Out of 5 (1 star) | 3910 Old Denton Rd.#1902 | 3910 Old Denton Rd.#702, Carrollton, TX 75007 |

This is more about Customer Service than anything else, but Please take customer service into account before you choose a wireless company: When you look at Cellular Service, you usually make your decision based on Data Rates, Signal Strength, the Plans they offer, sometimes how good a deal you can get on the Smartphone you want, but how often is it you're trapped in your cellular contract before you realize how bad the customer service is? Some things to think about when choosing a Cellular Carrier: Will I get a signal at my home or my office? How do the plans compare to everyone else's? Do I have to pay for my phone myself, or is the upgrade included in my plan? One of the things we forget is... How angry is the customer service going to make me? For example, "How Bad is Sprint's Customer Service?" I've been a customer of almost all the big, and some of the smaller carriers out there. I've had complaints about all of them, but by FAR, the absolute worst Customer Service I've experienced is with Sprint PCS. It appears I'm not alone. In a short survey I conducted of people who have used or currently use Sprint, when I asked what the worst thing about Sprint was, the answer was almost Always "MY GOD THEY HAVE AWFUL CUSTOMER SERVICE" What set me off thinking about this was an experience I had with their customer service department this week. I am used to not having great experiences with Sprint's Customer Service, so Before calling I steeled myself for the worst customer service Experience from a cell phone provider I could possibly expect. Once Again, Sprint Exceeded my expectations. I was calling because I saw on a pending charge to my account that I was about to be overcharged by $111. I had recently changed my plan back from what I had switched to to my old plan because the savings I was promised just weren't there. When they changed my plan, they switched all three of my phones not back to the Family plan but all to individual plans, $111 more than It was supposed to be. I hadn't noticed the month before because they had applied a credit they ALREADY owed me from a previous screw-up to that bill. The Credit covered the mistake... I saw the charge the month before and thought they had just forgotten the credit. Now I work at a small company, and we occasionally make billing mistakes, and when we do, and we acknowledge that it's a mistake, we reach into our little credit card processing system and reverse the charge. You see... I'd not our money. It's our customer's money. Apparently Sprint believes that when they overcharge a customer, that the best way to deal with that is to keep the money they overcharged the customer for as long as possible. Because of course, Sprint needs that more than the customer does, right? More importantly I dont' like it when a Cell Phone Company I'm doing business with lies to me. First, when the charge was still pending, Saturday, I called Sprint, Pointed out the error, and they agreed that they had overcharged the last 2 months by $111, so agreed that would Not complete the pending charge, and that I would be able to call in Tuesday after the proper credits had been applied to the account and make the correct payment. I don't' like a Dishonest Mobile Phone Company. I don't think anyone else does either. Of course, I looked Tuesday Morning and the charge had gone through, $150 more than I was expecting, on a very tightly budgeted account, about to cause massive overdraft problems. I called Sprint again, and asked that the charge be reversed. Now nothing against the poor Customer Service Agent who took my call. He was perfectly nice and only able to work within the confines of what he was able to do. And nothing against his supervisor who I also treated to a very bad morning. But when you look at the last two months and clearly agree that you overcharged me by $111 per month 2 months in a row, You're REALLY telling me that my little roughly say 5 million dollar company has the ability to hit a button in our credit card processing software that can reverse the charge, but a $28.6 BILLION company doesn't have the ability to do that? Perhaps Sprint felt like they needed my $222 more than I did, so instead of reversing the charge, and letting me pay them what I actually owed them, they want to go through about a MONTH LONG PROCESS to Verify what they can already see in front of their faces and Process a claim that will get me "Credit on my next bill." NO. Here is how this works. You Charge too much money for something. You Look and see that you charged too much. You therefore have money that does NOT BELONG TO YOU. Without QUESTION, and IMMEDIATELY, you GIVE THE MONEY BACK! I could put up with the fact that every time I make a change to my account they screw SOMETHING up that ends up costing me an extra $100 or so the next month. But you really mean to tell me that You have my Money... You make $28.6 BILLION a year, and you don't' have the means to say... oops. Sorry. My Bad. Here you go, Hope I get it back to you before it causes a couple hundred dollars worth of overdraft fees. The Main lesson Learned I guess, is that Great reception is one thing... (Wait... I don't' really GET Great reception from Sprint) Good plans are another..(OK, My Plan is pretty good when they're not overcharging me by 36%.) But Being able to actually TRUST your mobile phone company with an Auto-Debit, and Expect not be overcharged, or to be able to expect them to do the right thing when they DO make a mistake? That's worth a heck of a lot in my book.

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T-Mobile

1 Out of 5 (1 star) | Bucking Ham, Garland, TX 75042 |

Great price but piss poor service. There are so many close towns where you can't get a phone signal or 3G most of the time. Rockwall and Greenville are good examples. As soon as my daughters phone is paid for we are gone.

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AT&T

1 Out of 5 (1 star) | Granada | Greeneville, Dallas, TX 75206 |

I have had ATT for almost 10 yrs and never have I had such terrible service as I do in my current location. I am near the Granada and Greeneville which should never have an issue. What is up ATT?? Fix It!

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MetroPCS

5 Out of 5 (5 stars) | UTD Area Campbell | N Floyd Rd., Richardson, TX 75080 |

Speedtest.net shows that for my data connection I consistently get about 80 to 90 Mbps upstream and 10 to 20 Mbps downstream thanks to the T-Mobile merger of MetroPCS and Sprint. I've even had a few Speedtest results of over 100 Mbps downstream which is the fastest speed i've heard of anywhere within the US to date. Voice quality is excellent an in the 6 years i've had MetroPCS I think i've had less than 10 dropped calls. Top this off with a flat $60 dollars a month with no contract and you can tell the rest of these big cell companies like Verizon and AT&T to kiss my a**.

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AT&T

1 Out of 5 (1 star) | Buckingham and Plano Rd, Richardson | Buckingham and Plano Rd., Richardson, TX 75081 |

I have been with ATT for a long time. My reception terrible at my house. I run a business and ATT did give me a mini tower for my house but it doesn't seem to help. I'm so tired of hearing "you're breaking up". I was told ATT is putting a tower near my home, but I think I will have already switched to T-Mobile by then.

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Verizon

1 Out of 5 (1 star) | 5920 Saintsbury Dr., The Colony, TX 75056 |

Awful reception around Austin Ranch. I have to walk around the apartment to try to get a signal to dial or text out. Frequently drops calls or sends inbound calls direct to voicemail.

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T-Mobile

1 Out of 5 (1 star) | 8401 N Central Expressway | Northwest Hwy., Dallas, TX 75206 |

Calls drop constantly even with line of sight connection to T-Mobile tower. The one minute the phone shows T mobile and the next it shows Searching- cannot find T-Mobile connection and then suddenly it is good- this happens 20+ times a day. I do not experience this in other areas or cities. More people in the office experience it too on their Tmoble phones. This also happens outside the office. I took my phone to the T-Mobile store - they tested it and also replaced the simm card and said there is nothing wrong with the phone. The closer you get to the this area T-Mobile tower, you hear a lot of jitter on the phone. I offered to meet a T-Mobile tech at their tower that he can hear and experience the problem but they decline it. I have been with them for 12 years and I think it is time to move on since they are not prepared to fix their problem. I cannot believe T-Mobile service is so bad in this country! If one go to Germany they have excellent service. seems that the locals just want to make money and not spend money to get their system working. It is a pity there no institution that can fine them for bad service!

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T-Mobile

1 Out of 5 (1 star) | 8610 Southwestern BLVD, Dallas, TX 75206 |

T Mobile network is very poor and their service also awful. After waiting for 4 days to resolve my connectivity issues, CRS guys still asking to wait for the issue to get resolved. T Mobile really sucks.

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AT&T

2 Out of 5 (2 stars) | Lewis Place | Addison Circle, Addison, TX 75001 |

No 4G LTE coverage indoors. Very poor signal when using voice services. Calls often drop.

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Sprint

4 Out of 5 (4 stars) | Lomo Alto | Glenwick, Dallas, TX 75205 |

On 1 bar of LTE signal data rates are always at least 8 Mbps down and 5.62 Mbps up indoors. Depending on signal they can be as high as 27 Mbps down and 11 Mbps up. No problem with calls. Signal here is better than AT&T or Verizon.

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T-Mobile

2 Out of 5 (2 stars) | Preston | Royal, Dallas, TX 75225 |

Very spotty and unreliable connections. At home I lose connection from room to room. There have been several times I have had to restart phone to recapture connection. Making what should be a quick process, less than 15 sec take 7 to 10 minutes. AT&T cost more but I have watched my girlfriends ATT plan always out perform on coverage area and data speed. Tmobile:not such a deal when it doesn't work in alot of urban places.

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Sprint

1 Out of 5 (1 star) | Hillcrest and Northhaven, Dallas, TX 75230 |

Sprint has the worst service I have ever experienced both locally and traveling. Our phones don't work in our house and drop calls all over Dallas most times they don't even ring and just show a voicemail. The slow data may also be one of the most frustrating things about sprint. I never knew just how good I had it with AT&T. When everything works the way it should, you defiantly take it for granted. My wife and I joined Sprint because she supposedly got a discount through her employer. At the Sprint store they gave us the paperwork to fill out to get the discount but Sprint has not given any such discount and won't let us out of the contract. Stay away!

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Sprint

2 Out of 5 (2 stars) | 635 | 75, Dallas, TX 75251 |

I do not remember dropping any calls with Sprint in Dallas, so I don't have any complaints about their cell coverage. However, their data coverage is useless. 4G signal does not penetrate buildings and the 3G speeds are unusable (read: glacial).

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AT&T

1 Out of 5 (1 star) | Skillman and Park Lane, Dallas, TX 75231 |

Since Jan 20 2014 when at home I can't make or receive phone calls or send or receive text messages. I've had several conversations with ATT and they say towers are being worked on and will be done Feb 3. Today is 2-15-14, I still can't make calls or texts. I've never had this problem until January so I'm not sure what is going on with ATT and their cell towers.

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Sprint

2 Out of 5 (2 stars) | Midway | Frankford, Dallas, TX 75287 |

I have been a loyal Sprint customer for many years but ever since they rolled out 4GLTE their service has been very poor. Last year they blamed it on not enough towers, this year I am constantly told it's my handset. I have replaced my HTC Evo 5 times in the last 9 months and still the reception, dropped calls, and lack of connectivity continues. I sit here one month away from my contract expiration wondering if I should finally find a new carrier. That is why I went to this site, to see if there was a better provider for my area. I run a business from home and this is my primary and only phone. It might be time to switch.

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Verizon

4 Out of 5 (4 stars) | Campbell and Jupiter | Downtown Dallas, Richardson, TX 75081 |

We have lousy coverage with 1 bar signal at home in Richardson and drop calls downtown sometimes but otherwise it is goodin most places. Having to switch for for home calls with no land line. Going for no contract to see what works with T-Mobile or ATT.

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AT&T

4 Out of 5 (4 stars) | Lakewood and Uptown , Dallas, TX 75214 |

I very rarely get dropped calls I spend time all over metroplex. I've had ATT for 13 years. Have no complaints about the customer service. However, it's far too expensive. They gouge you on prices because they know the smaller companies can't keep up with the quality if reception.

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Sprint

1 Out of 5 (1 star) | Spring Creek | Spring Creek / Ohio Dr., Plano, TX 75093 |

No bars indoors or outdoors. Constantly dropping calls.

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