(2.3 stars)
(1.4 stars)
Sprint
|
Spring Creek | Spring Creek / Ohio Dr.,
Plano, TX 75093 |
November 19, 2013
No bars indoors or outdoors. Constantly dropping calls.
Was this review helpful to you?0 out of 0 people found this review helpful.
Verizon
|
Highland Park, TX and Irving, TX,
Dallas, TX 75205 |
November 14, 2013
I just moved to the Dallas area from Seattle, WA (Sept 13). I am on a Verizon contract. I have found the cell coverage with Verizon in Dallas to be frustrating. I now know why so many folks walk outside to make phone calls! I cannot get any reception inside my house (Highland Park) and minimal at my office (Irving). I cannot send text messages from my office. I did find strong Verizon signals in zip code 75093. Will need to find an alternative since I can't run the business with spotty cell service... .
Was this review helpful to you?0 out of 0 people found this review helpful.
Verizon
|
Legacy Village Apartments | Tennyson ,
Plano, TX 75024 |
October 29, 2013
I have terrible reception here. Indoor and out. Verizon has said they know it is bad but they have sold over 50 Femto home cells so they won't fix they basic coverage.
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Frankford and Voss,
Dallas, TX 75287 |
October 13, 2013
Sprint LTE service is very bad. I have had my iPhone 5 for one year and very rarely get 4g service even though numerous calls to Sprint indicate that my area has "strong" coverage. 3G is unbelievably slow. I have to pay $220 to terminate my contract and I'm out. I tried to give Sprint a chance, but reception is beyond horrible
Was this review helpful to you?5 out of 6 people found this review helpful.
AT&T
|
Meandering and La Manga,
Dallas, TX 75248 |
October 01, 2013
Have been trying to get reception since Sept. 30. Was told there are tower problems. It's now Oct. 1 and still no service.
Was this review helpful to you?5 out of 5 people found this review helpful.
Verizon
|
SMU | Mockingbird and 75 N. Central Expressway,
Dallas, TX 75205 |
September 20, 2013
I got descent data reception until around 2:30 9 / 19 / 13. it's now 9 / 20 still no data. I've been working at this location since 1 / 31 / 2011 and had not great but descent data recption. now nothing works that needs the data reception.
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Mockingbird ,
Dallas, TX 75205 |
September 13, 2013
Network traffic is so bad that calls do not ring through to the phone. I only know that I have missed a call when my voice mail notification goes off. Called 5 times because a credit for overcharging was not being issued. Five clerks told me they were processing it and then it was never done so I think upper management was overriding them. I paid early termination fee to get out of contract. My monthly bill was $113 for unlimited talk text and data. Went with Straight Talk (AT&T) and pay $45 per month.
Was this review helpful to you?1 out of 2 people found this review helpful.
Sprint
|
75 and Campbell,
Richardson, TX 75080 |
September 11, 2013
I just switched over ATT to Sprint. This was the worst technological decision I have made to date. Good lord. With ATT, I had one dropped call per 3 months probably. Now I have at least 5 per day. Internet always sucks. I have not been to one place where the LTE works as they said it was going to be... ... ..
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
House | Lake Highlands ,
Dallas, TX 75238 |
September 03, 2013
In uptown today and in lake highlands. Little to no service.
Was this review helpful to you?1 out of 3 people found this review helpful.
Verizon
|
635 and Skillman / Audelia | Audelia and Royal,
Dallas, TX 75238 |
September 03, 2013
I have had zero reception for more than an hour in the middle of the business day, in fact in the middle of a business call. Verizon's customer service on-line chat is too busy to answer. For this mu family pays $600 / month!
Was this review helpful to you?1 out of 2 people found this review helpful.
MetroPCS
|
Lemmon and Inwood | Love Field Area,
Dallas, TX 75209 |
September 02, 2013
Just put iphone 4s with Metro PCS (t-mobile)and reception is terrible. The bars jump all over the place, mostly stay on 1 to 3 and then lose service. A lot of the time it shows no service I drove all around this area and coverage is the same; poor.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Shops of Willow Bend | Legacy @ Dallas North Tollway,
Plano, TX 75024 |
August 20, 2013
Been a Sprint Customer 20 years. My wife and I have Galaxy S2 and S3 phones. No signal in house - 0 bars. Earlier HTC phones worked fine. Sprint will not provide me with an in-house signal booster because I don't have 4 or more phones on my account. I'm going to pay the $500 cancelation fees to switch to another carrier with better service areas in Dallas metroplex. Good by long time friend... .
Was this review helpful to you?0 out of 0 people found this review helpful.
T-Mobile
|
Preston Rd. | Campbell Rd.,
Dallas, TX 75252 |
August 13, 2013
I switched to T-Mobile as I wrongly assumed their pricing was more economical than AT&T's. I had been an AT&T customer since they acquired Cingular! T-Mobile's coverage is extremely poor; I can't make calls nor send text messages 40% of the time when in a 10 mile radius around the Preston / Campbell intersection in Far North Dallas. I can't wait until my 23 months of remaining contract are up and I can go back to AT&T!
Was this review helpful to you?3 out of 4 people found this review helpful.
Verizon
|
121 | Main St.,
The Colony, TX 75056 |
August 02, 2013
I've had Verizon for over 5 years and can't complain one bit about the reception
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
Genghis Grill Corporate Headquarters | Haverwood Ln and Dallas Pkwy.,
Dallas, TX 75287 |
July 30, 2013
Have had no issues with Verizon in this area. Occasionally during rush hour data speeds will decrease but SMS and voice calls work fine. Have both iPhone 5 and Galaxy S4.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
N Josey Ln | Hebron,
Carrollton, TX 75010 |
July 21, 2013
I live in Autumn Chase Apartments and get very good reception on both my Sprint Epic 4 and AT&T i-phone 4. One is my personal phone and the other work. I check reception on both all the time as I'm in sales. Sprint seems to do well just about everywhere in the metroplex with just a few "dead" areas. AT&T always has a connection even when Sprint does not. My Sprint reception is very spotty when you get into the far suburbs and beyond. AT&T has great reception just about everywhere I go, and I go everywhere!
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Illinois and 35 | Skillman and 635,
Dallas, TX 75243 |
July 19, 2013
horrible service I been having with sprint, cant stand it no more, I had to cancel my lines with them already, mostly people with ATT and T-Mobile and MetroPCS has way better service then me. its embarrassing I'm paying way more then them for sorry service
Was this review helpful to you?5 out of 7 people found this review helpful.
AT&T
|
Fairglen Dr. | Walnut Hill,
Dallas, TX 75231 |
July 17, 2013
AT&T has blamed my terrible cell reception on everything from towers being updated to my second story roof having a foil backing. We bought a AT&T micro cell tower in hopes of improving the reception to no avail. You might think with AT&T's headquarters here, their reception would be great. Thinking of switching to Verizon.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Marsh and Merrill | Walnut Hill,
Dallas, TX 75229 |
July 15, 2013
Used to love my Sprint service but not anymore. Half the time I cannot get on the network for data and now calls are dropping in my home. 4 G always "disconnecting" but runs the battery down. Looking to change.
Was this review helpful to you?5 out of 5 people found this review helpful.
Verizon
|
Highland Park Village,
Dallas, TX 75205 |
July 11, 2013
I live in LA and get great reception everywhere I travel with Verizon. I get virtually no service in Dallas. Very frustrating.
Was this review helpful to you?7 out of 7 people found this review helpful.
Sprint
|
Legacy and 121,
Frisco, TX 75034 |
July 03, 2013
Calls consistently dropped and even well call stays connected the reception is choppy and people often cannot hear or understand what I am saying.
Was this review helpful to you?0 out of 0 people found this review helpful.
T-Mobile
|
Plano Rd. | Renner Rd.,
Richardson, TX 75082 |
June 19, 2013
Reception here is great. But I hope they can keep up with the demand as there is a lot of development underway here.
Was this review helpful to you?1 out of 1 people found this review helpful.
T-Mobile
|
Dallas Pkwy. | Tennyson Pkwy.,
Plano, TX 75024 |
June 19, 2013
There are many large office buildings around here, I work in one of them. There are also many apartments and retail shops nearby, so a lot of people with a lot of phones. There are long periods in the day where I don't have a voice or data signal in my building. My coworkers complain too. It gets better late in the afternoon as the building clears out. I can usually get a fair signal outside.
Was this review helpful to you?0 out of 0 people found this review helpful.
Verizon
|
Freeport and West Bethel,
Coppell, TX 75019 |
June 18, 2013
Horrible reception in this area for Verizon. I get one or two bars outdoors and zero bars indoors. AT&T has booming signal here.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Lebbanon | Warren,
Frisco, TX 75034 |
June 16, 2013
I might as well have two tin cans and a string because this service is awful. First off I have a 4g phone and my 4g data speed works maybe 1% of the time. 3g data speed maybe, maybe, 10% of the time. The 2g works 25% of the time. I've got a great idea, make sure the first one works before bringing out another and another. So basically I have no data access about 75% of the time. WTF! Now for texting, it constantly saying message failed probably 40% of the time and I have to keep sending. Calls drop 1 out of 4 times. Its literally awful. Imhoping to go to Sprint store and have them open the cash register for me and hand me tons of cash. But most likely they will say I need to factory reset my phone for the 20th time and still never works outside the Sprint store. I'm very unhappy to say the least. Oh and I get 1 to 2 bars most of the time unless I'm standing under a tower in the middle of a field.
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Beacon Hill, Alma and McDermott Allen, TX | Alma and McDermott,
Allen, TX 75013 |
May 31, 2013
Both have AT&T iphones - his from work, hers personal. For last 2 years have not had over 2 bars at home and every call on both phones gets dropped. We called ATT they said cell towers have "issues". can't change work carrier. ATT require us to buy $200 booster and pay $19.95 a month! we are shopping.
Was this review helpful to you?2 out of 2 people found this review helpful.
T-Mobile
|
Caruth Haven Rd.- US Risk Bldg,
Dallas, TX 75225 |
May 21, 2013
Moved here from Tennessee. I get 4-bars reception here in the building but the T-Mobile signal drops to no bars very regular during the day. So when I am on a call, the call gets drop and the T-Mobile phone shows "Searching". This is bad new T-Mobile. I do not know why T-Mobile is working so well in Europe but so bad over here!I wish I can find a better service
Was this review helpful to you?2 out of 2 people found this review helpful.
T-Mobile
|
Coit / Rolater, Frisco, TX 75035 | Coit / Hillcrest,
Frisco, TX 75035 |
May 13, 2013
No bars hardly ever! The E seems burned into the screen lol. So tired of calling customer service. Coincidentally my phone always has good reception when they text me my bill reminder. My husband has Metropcs, who just recently merged with T-mobile, and his phone always has the best reception anywhere we go. So, I call CS again to relay this fact. Hopefully they'll get Metro's level. I sure hope the technician I spoke to keeps his word and they come out and put in a new tower. *fingers crossed*
Was this review helpful to you?1 out of 1 people found this review helpful.
MetroPCS
|
Vista Ridge, Lewisville, TX,
Lewisville, TX 75067 |
May 12, 2013
Very poor reception in the area in general. I get almost no reception inside my apartment and Call drops occur on a daily basis.
Was this review helpful to you?1 out of 1 people found this review helpful.
T-Mobile
|
Preston Rd. | Spring Valley,
Dallas, TX 75243 |
March 28, 2013
Just switched from AT&T to T-Mobile yesterday and T-Mobile has lied. There is not good coverage in my area. I stay at between 1 bar and 2 bars in my home. If I walk outside the most bars I get are 3. I signed up for the $70 dollar unlimited talk, text and data. Yet many times the website time out because even the edge service drops off. Right now I'm looking at my device (Iphone 4) and I have only one bar. Good grief. I should have stayed at AT&T. Also be forewarned, T-Mobile has equally crappy customer service. Long waits, customer support agents that don't know anything, tell you to hold one moment and then cold transfers you, many against outside of the U.S. whose background noises include children crying and people laughing and yelling as if their home office is right in the middle of their living room, etc. Terrible. I'm requesting my money back in the morning.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Hillcrest | Hillcrest and McCallum,
Dallas, TX 75252 |
March 27, 2013
Have had wonderful service with iPhone 5 all over town. Regularly travel between north and south Dallas with absolutely no problems. The dropped calls of old no longer occur.
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
Across From High School | Main St / Ridgepoint,
The Colony, TX 75056 |
March 24, 2013
my phone reception has been out since March 22... this is Sunday morning
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Royal Lane | Colwell,
Irving, TX 75039 |
March 15, 2013
Pitiful in Irving. Going to switch to another carrier when contract up.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
North Colony and Main,
The Colony, TX 75056 |
February 19, 2013
Phone calls are ok however 3g stinks and I have never had 4g service work at the house or around The Colony. Don't go with Sprint.
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
Inwood | Mockingbird,
Dallas, TX 75209 |
January 18, 2013
My wife just got on Verizon yesterday. Generally getting 1-3 bars in the house, but she's experiencing poor call quality and garbled conversations. Where as I have ATT and a FULL signal all the time and excellent call quality, no garbled voices EVER. Weird. I assumed Verizon would be as good as ATT. Not at all. Not here at least. Buyer beware!
Was this review helpful to you?7 out of 7 people found this review helpful.
Verizon
|
6990 Windhaven Pkwy.,
The Colony, TX 75056 |
January 16, 2013
4G speeds are all over the place as far as speed, but mostly in the 1mb DL and 0.8 mb UL. 3G speeds are awful! It takes a 5 minute youtube video, 10 minutes to load and play.
Was this review helpful to you?2 out of 2 people found this review helpful.
AT&T
|
Los Rios | Park,
Richardson, TX 75080 |
January 07, 2013
We are adding a cell phone booster with directional antenna to see if this helps - we get 1-2 bars in the house and 3 bars in the front yard using iphone 4s.
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Caruth Park,
Dallas, TX 75225 |
January 06, 2013
Service inside my house is 2 bars at best but generally 1 bar or no bars. I would get rid of my land line which is 98% telephone solicitors if I could at least somewhat rely on cell service which I cannot at this time
Was this review helpful to you?4 out of 5 people found this review helpful.
Sprint
|
Beltline | Tollway,
Addison, TX 75001 |
January 04, 2013
Sprint LTE reception is spotty at best. It does seem that the CDMA only network works well. Am hoping that the LTE network improves as Sprint continues to upgrade its services.
Was this review helpful to you?3 out of 4 people found this review helpful.
AT&T
|
Stewart | N. Colony,
The Colony, TX 75056 |
January 02, 2013
Very poor reception in the entire area. Phones are unuseable inside and not much better outside. 1 Bar is typical but, on a really good day, you might get 2. Also, the AT&T phones have been totally worthless when raveling. Neither phone is useable at any of our typical destinations (Il and OK). Searching for a new provider now.
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
Walnut Hill Ln Near St. Monica Cathholic Church | Midway Rd.,
Dallas, TX 75220 |
December 17, 2012
Coverage is spotty in certain parts of house. Brick veneer 100% of exterior. Closest AT&T tower about 3 miles to SW. Have considered AT&T microcell device but it does not appear to be rated well by users.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Pkwy. and Parkview,
Coppell, TX 75019 |
December 16, 2012
2 or 3 bars max..3 mbs disappointing speed consistantly.
Was this review helpful to you?2 out of 2 people found this review helpful.
MetroPCS
|
Greenville Ave. | Forest Ln,
Dallas, TX 75243 |
December 14, 2012
Cannot get good call quality inside my apartment, where the walls are NOT made of rock, and other carriers enjoy great call quality. I'm NOT using Metro 4G.
Was this review helpful to you?1 out of 2 people found this review helpful.
T-Mobile
|
Starwood on Lebanon,
Frisco, TX 75034 |
November 30, 2012
Use Solavei Mobile Service which used T-Mobile Towers. Excellent reception throughout Frisco and even north for about 30 miles. My old Sprint was excellent but I save money with Solavei and get excellent reception with the T-Mobile connection.
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Hackberry Creek Neighborhood,
Irving, TX 75063 |
November 26, 2012
terrible reception in the Hackberry Creek neighborhood. Sometimes it's decent but mostly way below average. If I go outside, I get a little better reception, but indoors is pretty bad.
Was this review helpful to you?2 out of 2 people found this review helpful.
Sprint
|
Allen, Tx | 75013,
Allen, TX 75013 |
November 23, 2012
Worst customer service, phone service I have ever dealt with. Sprint is a joke. If you research, Sprint has been sued SEVERAL times having to pay several millions. They will continue to screw customers as long as they have customers to screw. Do the research and stop buying Sprint service. It doesn't work. I will take my business elsewhere and will not, I repeat, will not pay an early termination fee. If Sprint can't provide the service I pay $250.00 a months for then the contract is void. Period.
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Preston and Gaylord,
Frisco, TX 75034 |
November 21, 2012
1 bar reception for calls. Poor call quality. 4G lte is laughable - home dial up was quicker. Cut off from the web all day in Stonebriar. I will change provider asap
Was this review helpful to you?3 out of 3 people found this review helpful.
AT&T
|
Abbott @ Overcreek | Armstrong and Abbott,
Dallas, TX 75205 |
November 12, 2012
we have AT&T cell phones and get no reception at or in our house. This is very frustrating. I have purchased (should have been given) AT&T booster. It corrected nothing. I am thinking of switching both our phones to another carrier... . 214-676-0546 and 214-850-1232. please advise
Was this review helpful to you?8 out of 9 people found this review helpful.
AT&T
|
Los Rios | Hondo Dr.,
Plano, TX 75074 |
November 02, 2012
all calls fade out, not dropped, and person on other side cannot hear
Was this review helpful to you?9 out of 10 people found this review helpful.
AT&T
|
Stonebrook and North Dallas Tollway | Amesbury and Rachel,
Frisco, TX 75034 |
October 14, 2012
In the last month reception has all but completely dropped. We get one bar and are able to answer a call but the call then drops shortly after answered
Was this review helpful to you?9 out of 10 people found this review helpful.
