T-Mobile
(1 star) |
Fyke Rd. | Josey Lane ,
Dallas, TX 75234 |
I've only been with them 2 days. Used only 200mb out of my unlimited plan. INTERNET IS SUPER SLOW AND ITDDISCONNECTS from the server consistently.. So far, I'm not a happy customer.
Was this review helpful to you?US Cellular
(1 star) |
Royal Ln,
Irving, TX 75063 |
No 4g in 2015? I may as well be using the big ass zach morris cell phone..
Was this review helpful to you?AT&T
(4 stars) |
Hwy. 121 SRT | Josey Ln.,
The Colony, TX 75056 |
ATT has provided pretty good call quality wherever I am in the DFW Metroplex. Even on most trips out of state there were very few times when my cell reception dropped out. Only data would drop out at times in more rural areas. However I can not stand AT&T's business practices. I have been grandfathered in to unlimited data plans, but I don't think you can call it unlimited when they limit(throttle) you're data speed if you use a certain amount. Last month I used about 7gb and was throttled. Paying 30$ per line for data, then 30$ per line for text, then the actual family plan rate is ridiculous. Thinking of switching to T-Mobile for some of their new deals but I do realize their cell coverage is not very good and strong signals are hard to come by.
Was this review helpful to you?Sprint
(5 stars) |
Park | Jupiter,
Plano, TX 75074 |
Right at my house, I have 60-80% signal strength, 10mb down / 4mb up on Sprint. Rooted my S4 to get free hotspot which is reliable enough to stream TV over, but I just use as a backup or mobile connection for ipad. When cable has gone out, I've was able to stream PS3 / Netflix / Amazon HD TV over it without issue at all.
Was this review helpful to you?Sprint
(5 stars) |
7780 Mccallum Blvd.,
Dallas, TX 75252 |
Sprint is the best especially with now having Sprint Spark. I also rooted the phone and got unlimited wifi tethering for free. I canceled my home internet and use 30 plus gigs of data each month from the wifi tether on the phone. I get anywhere from 5 to 70 meg download speeds and 2 to 15 meg upload speeds and my bill each month is only about $60.
Was this review helpful to you?Sprint
(3 stars) |
Arapaho and 75 | Greenville,
Richardson, TX 75081 |
For those that are frustrated with Sprint 4G service, consider the use of Scratch Wireless. Wifi and 3G txt is free, Wifi Talk is free, Wifi Data is free. Automatically switches from Wifi to 4G / 3G when needed. If you have Wifi at home this is a free service TXT is all free on the phone if you travel away from home. If you do not have Wifi then you basically are using the Sprint network and pay the plan as you go. But you don't need to spend money on a cell plan if you have wifi access. scratchwireless see if you can transfer your Sprint phone.
Was this review helpful to you?Verizon
(1 star) |
Plano Fire Station #6 | Lefacy Dr.Alma Dr.,
Plano, TX 75023 |
Horrid for blocks radias. -102dBm to -93dBm reception, more dropped calls then Dallas Cowboy passes. Unreal. Thanks Verizon!
Was this review helpful to you?Sprint
(1 star) |
3910 Old Denton Rd.#1902 | 3910 Old Denton Rd.#702,
Carrollton, TX 75007 |
This is more about Customer Service than anything else, but Please take customer service into account before you choose a wireless company: When you look at Cellular Service, you usually make your decision based on Data Rates, Signal Strength, the Plans they offer, sometimes how good a deal you can get on the Smartphone you want, but how often is it you're trapped in your cellular contract before you realize how bad the customer service is? Some things to think about when choosing a Cellular Carrier: Will I get a signal at my home or my office? How do the plans compare to everyone else's? Do I have to pay for my phone myself, or is the upgrade included in my plan? One of the things we forget is... How angry is the customer service going to make me? For example, "How Bad is Sprint's Customer Service?" I've been a customer of almost all the big, and some of the smaller carriers out there. I've had complaints about all of them, but by FAR, the absolute worst Customer Service I've experienced is with Sprint PCS. It appears I'm not alone. In a short survey I conducted of people who have used or currently use Sprint, when I asked what the worst thing about Sprint was, the answer was almost Always "MY GOD THEY HAVE AWFUL CUSTOMER SERVICE" What set me off thinking about this was an experience I had with their customer service department this week. I am used to not having great experiences with Sprint's Customer Service, so Before calling I steeled myself for the worst customer service Experience from a cell phone provider I could possibly expect. Once Again, Sprint Exceeded my expectations. I was calling because I saw on a pending charge to my account that I was about to be overcharged by $111. I had recently changed my plan back from what I had switched to to my old plan because the savings I was promised just weren't there. When they changed my plan, they switched all three of my phones not back to the Family plan but all to individual plans, $111 more than It was supposed to be. I hadn't noticed the month before because they had applied a credit they ALREADY owed me from a previous screw-up to that bill. The Credit covered the mistake... I saw the charge the month before and thought they had just forgotten the credit. Now I work at a small company, and we occasionally make billing mistakes, and when we do, and we acknowledge that it's a mistake, we reach into our little credit card processing system and reverse the charge. You see... I'd not our money. It's our customer's money. Apparently Sprint believes that when they overcharge a customer, that the best way to deal with that is to keep the money they overcharged the customer for as long as possible. Because of course, Sprint needs that more than the customer does, right? More importantly I dont' like it when a Cell Phone Company I'm doing business with lies to me. First, when the charge was still pending, Saturday, I called Sprint, Pointed out the error, and they agreed that they had overcharged the last 2 months by $111, so agreed that would Not complete the pending charge, and that I would be able to call in Tuesday after the proper credits had been applied to the account and make the correct payment. I don't' like a Dishonest Mobile Phone Company. I don't think anyone else does either. Of course, I looked Tuesday Morning and the charge had gone through, $150 more than I was expecting, on a very tightly budgeted account, about to cause massive overdraft problems. I called Sprint again, and asked that the charge be reversed. Now nothing against the poor Customer Service Agent who took my call. He was perfectly nice and only able to work within the confines of what he was able to do. And nothing against his supervisor who I also treated to a very bad morning. But when you look at the last two months and clearly agree that you overcharged me by $111 per month 2 months in a row, You're REALLY telling me that my little roughly say 5 million dollar company has the ability to hit a button in our credit card processing software that can reverse the charge, but a $28.6 BILLION company doesn't have the ability to do that? Perhaps Sprint felt like they needed my $222 more than I did, so instead of reversing the charge, and letting me pay them what I actually owed them, they want to go through about a MONTH LONG PROCESS to Verify what they can already see in front of their faces and Process a claim that will get me "Credit on my next bill." NO. Here is how this works. You Charge too much money for something. You Look and see that you charged too much. You therefore have money that does NOT BELONG TO YOU. Without QUESTION, and IMMEDIATELY, you GIVE THE MONEY BACK! I could put up with the fact that every time I make a change to my account they screw SOMETHING up that ends up costing me an extra $100 or so the next month. But you really mean to tell me that You have my Money... You make $28.6 BILLION a year, and you don't' have the means to say... oops. Sorry. My Bad. Here you go, Hope I get it back to you before it causes a couple hundred dollars worth of overdraft fees. The Main lesson Learned I guess, is that Great reception is one thing... (Wait... I don't' really GET Great reception from Sprint) Good plans are another..(OK, My Plan is pretty good when they're not overcharging me by 36%.) But Being able to actually TRUST your mobile phone company with an Auto-Debit, and Expect not be overcharged, or to be able to expect them to do the right thing when they DO make a mistake? That's worth a heck of a lot in my book.
Was this review helpful to you?Verizon
(1 star) |
Eldorado and Independence | Eldorado and Independence,
Frisco, TX 75035 |
1 bar inside the house and 2-3 bars outside. AT&T is no better for signal strength in this area
Was this review helpful to you?AT&T
(1 star) |
Bethel School Rd. | Moore Rd.,
Coppell, TX 75019 |
Only one bar. ATT reception virtually non existent on my street.
Was this review helpful to you?T-Mobile
(1 star) |
Bucking Ham,
Garland, TX 75042 |
Great price but piss poor service. There are so many close towns where you can't get a phone signal or 3G most of the time. Rockwall and Greenville are good examples. As soon as my daughters phone is paid for we are gone.
Was this review helpful to you?Sprint
(1 star) |
Custer and McDermott ,
Allen, TX 75013 |
Almost never get an LTE signal. 3G speeds are glacial. There are numerous occasions when the person on the other end can't hear a clear voice. Recently switched from AT&T and what a disappointment.
Was this review helpful to you?AT&T
(1 star) |
Buckingham and Plano Rd, Richardson | Buckingham and Plano Rd.,
Richardson, TX 75081 |
I have been with ATT for a long time. My reception terrible at my house. I run a business and ATT did give me a mini tower for my house but it doesn't seem to help. I'm so tired of hearing "you're breaking up". I was told ATT is putting a tower near my home, but I think I will have already switched to T-Mobile by then.
Was this review helpful to you?Sprint
(2 stars) |
423 and Stonebrook,
Frisco, TX 75034 |
I have an IPhone 4S cell phone for work and personal use with Sprint coverage. The network connection bars are 1 or 2 consistently with lots of dropped calls. I am very disappointed and yet your reviews show all carriers to be the same for North Texas. This area of TX is the fastest growing. Why aren't the cell carriers keeping up? I was going to get a new phone but it does not appear that will improve the connection issues.
Was this review helpful to you?Verizon
(1 star) |
5920 Saintsbury Dr.,
The Colony, TX 75056 |
Awful reception around Austin Ranch. I have to walk around the apartment to try to get a signal to dial or text out. Frequently drops calls or sends inbound calls direct to voicemail.
Was this review helpful to you?AT&T
(2 stars) |
Beacon Hill, Alma and McDermott Allen, TX,
Allen, TX 75013 |
Have lived here 4 years. Have AT&T cellphones. One is work phone on AT&T business plan. Other is regular personal plan. Poor reception inside house for basic calls. Other party can't hear us. Answer from AT&T is to get booster for $200 / mo. Problem is location to tower. No change expected. 7 / 5 / 2014
Was this review helpful to you?AT&T
(1 star) |
Coit | El Dorado,
Frisco, TX 75035 |
Moved here over two years ago and had no issues to speak of with reception. One week ago all of a sudden I can't be heard while calling out from the house and calls drop. I have AT&T and the tower is less than a mile from my house... ... incredibly frustrating.
Was this review helpful to you?AT&T
(1 star) |
3010 Gaylord,
Frisco, TX 75034 |
LTE speed is < 1 Mbps most of the time. Pretty much worthless.
Was this review helpful to you?AT&T
(2 stars) |
Lewis Place | Addison Circle,
Addison, TX 75001 |
No 4G LTE coverage indoors. Very poor signal when using voice services. Calls often drop.
Was this review helpful to you?Sprint
(4 stars) |
Lomo Alto | Glenwick,
Dallas, TX 75205 |
On 1 bar of LTE signal data rates are always at least 8 Mbps down and 5.62 Mbps up indoors. Depending on signal they can be as high as 27 Mbps down and 11 Mbps up. No problem with calls. Signal here is better than AT&T or Verizon.
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