ATT - Biggest 'Bait and Switch' out there! Switched from Charter after 7-8 yrs to ATT after receiving mailer for cheaper bundle. Big mistake! Example: They offer Caller ID but that translates to Caller's NUMBER ONLY - not the name - that's ' extra! Internet speed is slowed during peak hours and Cable continually cuts out, freezes and Customer Service has to re-boot! For 'Quality Assurance ' tape your own phone calls - they promise discounts, excuses, quote the costs - but bill you for much more. All employees are not on same page - many don't have a clue as to the problem - but offer a discount to get you off the phone. But you won't get it! Billing is the worst. I've had to call each of the last several months to get it straightened out!Was this review helpful to you?
After 8 years of dropped calls, Verizon recommended I purchase a cell phone booster which I did. This helps with voice calls, but still have major problem with texting to multiple people. Have just about had it. Hard to understand weak signal in the middle of a large city.Was this review helpful to you?
I HAD MetroPCS and paid $10.oo extra a month to have unlimited 4G but always had no internet I would call they would send a signal boost to my phone n that lasted long enough to get me off the call with them, so I switched to Cricket n get better 4G BUT its not unlimited. When it drops to 3G sometimes I get no internet or super slow. These cell Companies r not what they use to b.Was this review helpful to you?
Cell reception is o to 2 bars intermittently. 4 G service is excellent. T-Mobile has to improve reception for Metro. They are the same company.Was this review helpful to you?
Cell reception is ok but Data downtown is awful. Slow or non-existent. 2 miles away it's fine.Was this review helpful to you?
Lies lies and more lies. But they do give credit to the account. So just playing the waiting game for now.Was this review helpful to you?
Very frustrating, can't get a signal in and around the hospitals in Fort Worth. Will switch to Verizon or ATT soon.Was this review helpful to you?
T-Mobile told me there is tower out for 1 week now.. My phone keeps turning off serviceWas this review helpful to you?
For the past week I have not been able to receive service while I'm at work. This is a major problem considering I can't make or take important calls. I cant even send or receive text messages. I have an iPhone 4 and all I see is this small circle in the corner of the screen... which basically means "No Service". I'm a loyal paying customer that needs to stay in contact with a wide array of people. Sprint! All I ask is for you too look into this and fix it. Maybe even compensate for the loss of service. Thank YouWas this review helpful to you?
Was working great until Sprints cell tower 'updates'. Now neither my wife's or my phone work at all. Dropped calls if it even goes through. Text messages that can not be delivered or received. Completely unusable.Was this review helpful to you?