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San Antonio, TX 78216 Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.7 star rating (2.7 stars | 7 Reviews)
2. T-Mobile 2.1 star rating (2.1 stars | 14 Reviews)
3. Sprint 1.9 star rating (1.9 stars | 39 Reviews)
4. AT&T 1.9 star rating (1.9 stars | 21 Reviews)

Total Coverage 2.1 star rating (2.1 stars | 89 Reviews)
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AT&T

1 Out of 5 (1 star) | Paesanos Pkwy. | 1604 / NW Military, San Antonio, TX 78231 |

Half of my calls wind up being dropped or they can't hear me when I answer. Some calls go to voicemail and the phone never rings. ATT says there are several towers in the area and that I "SHOULD BE ABLE TO GET AT LEAST 3 BARS IN THIS AREA"... ... Signal strength is 2 bars about half of the time and 1 bar the rest of the time. When it's 1 bar it might as well be no bars. Always excuses, no action from ATT.

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Sprint

0 Out of 5 (0 stars) | Eisenhaur / ray Bon, San Antonio, TX 78218 |

Got Sprint because I couldn't afford AT&T deposit. Before signing the contract I specifically asked about coverage in my home AND where I work, Gonzales county. They assured me home coverage would be good as I'm just a couple of miles from the tower in Alamo Heights. As for Gonzales county, they said I'm covered there too. Facts: Absolutely no data service in my home. I'm in a 3G area just two blocks from the 4G coverage that surrounds me but still, I have no data coverage. Phone reception, poor to none. Impossible to hold even a two minute conversation. Calls will not come in and outgoing calls drop within a minute. Any important call has to be made away from home. We do not answer important calls either. Sprint sent us a booster free after one rep tried to charge us $250 for it. We hung up and called right back. The next rep said no problem, we'll send that right out free of charge. It doesn't work. In Gonzales, I have minimal reception, park by the gate entrance-one bar, park by the big tree-one bar, turn right here and call drops. Or, no service at all. I use my phone for dispatch at work. At least, I'm supposed to. Instead I have to find another driver with a phone that can call in my status and receive my dispatch, typically, they all use att. Currently, my service is disconnected as I refused to pay 200 a month for no service. Bill is up to 723 now.

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Sprint

0 Out of 5 (0 stars) | Blanco and Riviera Dr., San Antonio, TX 78213 |

There is no 4g lte coverage, and the 3g is pathetically slow. Thinking of returning the 4g lte and going back to my original phone which is 4g, straight up. What a disappointment and really, outright fraud by Sprint.

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Sprint

0 Out of 5 (0 stars) | Thousand Oaks | Hiway 281, San Antonio, TX 78232 |

Sprint says I'm in the heart of their coverage zone. But for my phone and my wifes low end Samsung phone, we get no reception at our house. I can walk down the stree about 200 yards and I get full 3 and 4g service. Even sadder is that I have Clear as my Internet provider, and it works on a 4g signal (Clear is owned by Sprint) and I get a full 4g signal in the center of my house with no outside walls. My friends with Crickett and Verizon have no issues at my house or any part of my house.

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AT&T

2 Out of 5 (2 stars) | 1955 Larkspur, San Antonio, TX 78213 |

Reception has become almost non-existent the last few days and AT&T says they can't figure it out although there is a degraded tower at NW Military and Wurzbach Pkwy. which they say has nothing to do with dropped calls, people can't hear me, and text messages will not go out

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Sprint

1 Out of 5 (1 star) | Eisenhauer | Raybon, San Antonio, TX 78218 |

We have been having issues with reception for the past 3 months or so all around the NE side of SA. We have 4 phones under Sprint and talked to several reps with Sprint about these issues and they have given us numerous answers. Some said that there was no towers down, some saying that there was a tower down, some saying that they are being upgraded to the LTE... We are so fed up with the dropped calls / echoes / static.The last rep said it might go on til Sept... Altogether we are spending $300 / month for crap service and they will not let us out of our contract! We made a complaint to the BBB. We have been with Sprint for 10 plus years and we are never signing another contract with them.

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Cricket

2 Out of 5 (2 stars) | Stahl | Judson, San Antonio, TX 78247 |

the reception changes drastically from one minute to the next. if I begin a call with a five bar signal, within ten minutes there is a 50 / 50 chance the call will be dropped. nobody at cricket can explain this. other cricket customers have the same trouble when using their phone at my house. this is my third phone in three months, so it isn't a problem with the phone.

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Sprint

5 Out of 5 (5 stars) | I35 and 1604, San Antonio, TX 78247 |

I have had Sprint service since BEFORE digital, and over the years of my travels all over Texas it was really the only choice for great coverage. That may no longer be true now (2012) but I would have to say that in all those years I have never experienced a dropped call.

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Sprint

2 Out of 5 (2 stars) | Fredericksburg Rd. | IH 410, San Antonio, TX 78201 |

We have very few dropped calls. However, I don't get voicemail messages for at least 3 hours to 45 days. Since I'm dependent on my phone for my job this can be very very bad. I've not gotten important messages, then suddenly I'll have over 50 voicemails. Texting is a PITA. It only works about 30% of the time. I don't get responses and look to find that the texts have never been sent... locked in my outbox. I have the same problem getting texts taht I do with voicemails. Today I got 90 texts, some from December 2010! That is just wrong. Sprint says "oh well". They are not helpful at all with customer service. I can't wait to get out of this contract. Have had them since 1995 and was always happy till the last 18 months. My download speeds are about 3KB per hour. Most websites never load. I just have given up.

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AT&T

1 Out of 5 (1 star) | Judson | Stahl, San Antonio, TX 78247 |

"Poor" is being generous. Usually there's NO reception and I must drive ~2 miles away to make a call. AT&T says they're adding or upgrading towers (depending on who you talk to), but nothing's changing. Before I moved here I used 10%. Last month I RAN OUT after just 2 weeks. Once I proved I had to make 5-6 phone calls (in succession) to the same party, AT&T gave me 500 extra minutes. I had to call THEM several times just to complete a conversation. They'd keep saying "you're breaking up" at which point I'd scream "That's because I have AT&T!" I upgraded to the Captivate because I thought my cheap flip-phone was the problem. Not so! Under the 30-day warranty, this phone is going back, my "no contract" status will be restored, and I can go with another carrier. I'd love some suggestions, but from what I'm reading here, it seems they all stink in San Antonio!

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