Sprint
Good reception with Sprint here, usually two bar inside the apartments, 3 to 4 bars when outside. The Sprint network itself has been reliable, however, the same cannot be said for Sprint customer service on the phone OR when you venture into one of the local Sprint stores. When recently upgrading my phones, a ran into the usual incompetence at my nearby Sprint store. Finding competent employees here in San Antonio is always a challenge, especially given the slow-wittedness of the predominant population here, but the twit who programmed my phones managed to not program the second phone and place me on the wrong plan. And after spending nearly $600 she didn't even thank me. Instead, I had to call Sprint to learn how to program my second phone and then correct my calling plan. I had to call three times before I spoke to someone who spoke clear English and could understand how to resolve my problem. Customer disservice seems to be Sprint's forte and it is sad that one has to pay close attention to ensure everything is done correctly. Imagine the thousands who blindly trust Sprint PCS reps both in-store and on the phone... customers who must be getting overcharged grossly! For use in and around San Antonio, Sprint works relatively well. But be warned, educate yourself before you rely on store staff and double-check their work BEFORE you leave the store. Know your plan and the options you're choosing. These employees seem to be educated to do one thing: sell you the most services at the highest prices and get you out of the store as quickly as possible. And here, in San Antonio, the indigenous dimwits will do just that!
Was this review helpful to you?T-Mobile
Switched to T-Mobile because Sprint's Customer service reps are just plain rude. When I had Sprint, connections seemed to be good anyplace That I went in Texas, so long as I didn't head out west of Boerne on I-10. In that case service was gone. Now that I have T-Mobile I have a connection almost anywhere. It fades and drops constantly. The sound quality is always poor. It is a connection though. Customer service is really good. The connections are terrible.
Was this review helpful to you?T-Mobile
very very poor recption from inside the Salon's at JC's droped calls etc. I belive it is the phone(Moto v180)not T-mobil
Was this review helpful to you?T-Mobile
Very poor reception in this area. All phone comapanies know but never fix.
Was this review helpful to you?AT&T Wireless (GSM)
Actually, I always get lots of reception bars, but also lots of dropped calls. My old Sprint PCS service almost never dropped calls from the same location (interior of my home).
Was this review helpful to you?AT&T
Rarely any dropped calls, usually only when talking to people using sprint... clear reception, haven't had any complaints with Cingular and I've been with them for more than 4 years.
Was this review helpful to you?Sprint
If you are planning on using your phone in the Shenandoah subdivision, you may be in for a disappointment. In the eastern side of the subdivision (Big Meadows, Goshen Pass, Ramsgate), there is virtually no signal; I literally could not activate my phone at first because it kept saying "No Service." You are lucky to get one bar on a good day, and at least half of the time there are no bars at all. The closer you get to I-10, the better the reception becomes; I noticed the signal jumped to full strength in the northwest corner of Shenandoah and all along the interstate. However once you move about a block (if that) away from the interstate, you enter a black hole. I'm having to return my phone after a week because of this; I'll try Verizon next to see if it's any stronger.
Was this review helpful to you?T-Mobile
I have been with T-Mobile for awhile bt after I moved here I realized that I do not get service at my home. I don't have a ground line phone because I always use my cellular, but now I am stuck in contract with no phone and a high bill.
Was this review helpful to you?AT&T
There must be a tower in the area because I have excellent service. Go Cingular!
Was this review helpful to you?Sprint
Pretty good coverage in the Colonnade business and apartments area. Text messaging is horrendous as is the Sprint's customer service.
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