Sprint
Since October 2015 I have been periodically reporting to Sprint that the LTE / LTE+ data speeds are unusable at certain times in 78230, 78257 zip codes. Voice and texts work fine. I have spent hours going to the Sprint store on De Zavala Rd twice to have them run diagnostics on my phone (phone tests fine), tweeting to Sprint Customer Care, calling Sprint Care for troubleshooting and finally calling Sprint Executive Offices and reporting the issue. They now have a ticket open for engineering to go out into the field and do some testing. The ticket has been open for three days now so we will see what happens. Bottom line is that if I had not been pushing the issue I wonder how many months or years it would have taken for Sprint to fix the issues?
Was this review helpful to you?Verizon
The services do not operate in the hill country. but it's pretty good in the North San Antonio area. Not in the South side around 1604 and 37.
Was this review helpful to you?Sprint
Dropped calls, failed calls, premium prices, poor customer service, numerous lies and runaround, phone shut off while traveling to Alaska. Misinformation. No matter what the map says they don't have service in Alaska or Hawaii. More lies one after another, after another. I have had enough of this. After 18 years, I am leaving Sprint and going to another carrier. Have one more month and contract is over. I can't wait to leave. Service has become worse since they were sold to a Japanese company. Yes Sprint is now owned by a Japanese company.
Was this review helpful to you?Sprint
Reception limited with dropped calls sometimes Will be leaving Sprint for T mobile soon.
Was this review helpful to you?Sprint
Service has improved all around compared to a year ago. Speed tests will show that Sprint is trying very hard to improve its network. I am a satisfied customer. There are parts of town that get terrible service, however I feel that they will improve as they have with my area which was pretty sad last year.
Was this review helpful to you?Sprint
Reception is great. Customer service at Sprint store awful! They will lie thru their teeth to get you to sign up! How can they sleep at night knowing they take advantage of people?
Was this review helpful to you?Sprint
Sprint has gotten better in the last 6 months, than the last 6 years. My signal went from 2 bars to 4. No drop calls in the last 6 months.
Was this review helpful to you?AT&T
I Get Good Coverage And Data With AT&T. No Dropped Calls Or Bad Data When On The Internet At All.
Was this review helpful to you?US Cellular
Poor customer service. Did fix a problem with my phone but didn't messed up other things on my Phone. As a business you should never make it seem like it's the customers fault and yet they continue to say it's not our fault. I would not suggest going there at all.
Was this review helpful to you?T-Mobile
Good signal and coverage. Data is a lot better than before.
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