T-Mobile

No reception at all in some buildings and some outdoor locations on the U.T. campus.
Was this review helpful to you?Sprint

great reception never dropped a call never choppy great service. never had an issue with billing or with customer service. very happy with Sprint and my phone
Was this review helpful to you?AT&T

I moved here about 5 months. The reception on my old Nokia was really bad and this was my fourth one in 4 months about this time, so AT&T authorized me to get another phone. (In my previous city, only the Nokia brand with AT&T would work in my house.) So I got a Samsung Sync. It consistently dropped calls, had reception so bad intermittently that often people would say they could not hear me, and had me so crazy with trying to figure out where in the house or yard I could get reception. So they authorized another phone plus the accessories, since I had just bought both recently. I've had the new phone 2 weeks, and the reception is deplorable, commonly, and was so bad on a recent call with Cingular on an unrelated issue that the rep authorized me for a a different phone. Often I cannot hear with this phone, and today two calls out of three were dropped, one with the health insurance company. Grrrr. One time today I walked to the very back of the yard and got some reception. I have to get another provider. Forget the replacement phone and the money I spent for the Sync and accessories. Cash down the tubes. Will investigate this website. Thrilled that it exists! At least I can see that I'm not the only who detests AT&T's service in Austin.
Was this review helpful to you?T-Mobile

T Mobile had next to no reception during ACL. Most of their competitors brought in mobile cell tower trucks to park at Barton Springs, but they didn't. I live nearby and it took ten tries on average to make calls and 10-30 to send text messages. I have now dropped them for Cricket. Unlimited minutes! Everyone should offer that. I had it for two years in Boulder and loved it. I put 4000 hours on a Nokia, rarely a dropped call. $30 a month now for unlimited text and daytime minutes.
Was this review helpful to you?AT&T

I have owned 3 Nokia cell phones and every single one works perfectly in my house. I dont find much of a problem with At&T
Was this review helpful to you?T-Mobile

Sucks... .which is why I still have a landline in the house. Dropped calls, little to no signal. Seems provider "downgrades" service for older phones to induce you to buy a new handset - anyone know about this?
Was this review helpful to you?T-Mobile

Abysmal. When I'm at home and my phone's in my pants, forget about it. When it's sitting on the coffee table, I will still commonly have calls dropped altogether. Like another poster mentioned, I can stand in one spot and watch my reception go from 5 bars to none, within a few seconds. Sometimes I'll place a call, even when I have decent reception, and the call will just cut out as soon as I make it, with no warning or error message or anything; I just look down at the phone and it's at the menu screen. This is probably partially a problem with the phone software, but I think it has more to do with the awful network. Also have absolutely zero reception within my office at 78723 (NE Austin). Unfortunately I've got another year and a half left on this contract... . but fortunately I'll be in DC for most of it, where reception is okay.
Was this review helpful to you?AT&T

My phone always has 5 bars but that means NOTHING! When I am trying to listen, every other sentence is too garbled to understand (incoming) so I always have to say "say it again" or "no clue what you just said". VERY VERY VERY frustrating. Not too many dropped calls though; only about 1 in 6. (but then again sometimes I can't make the call in the first place) Cingular claimed the phone was bluetooth too... its not... it just has the ability to use about 1 out of 8 headsets... LAME
Was this review helpful to you?Sprint

I have to stay very still out in the middle of the street to use my phone - it's very frustrating - as I hold my breath waiting for the call to drop - tenses my neck up. One note: my wife has an older model phone(samsung dual-band tri mode SPHA660) with the typical type of external retractable antennae - and hers gets reasonable reception. vs. my phone (LG I think) with a smooth outside, no antennae that sticks up. I don't have it with me right now or would post the model. This proves one thing in fringe reception areas, the phone you choose can matter. Anywhere else in Austin, my phone works great.
Was this review helpful to you?Cricket

So there is an ice storm outside and the Cricket employees haven't showed up for work and I can not pay my bill and it is due and when I call customer service they can't help me but will charge a $65 reconnect fee because there is no one at the store to take my money today, but they will charge me later. how ya like them apples?
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