Poor to No Reception. Switch to 2g and reception improves sometimes. In general there's poor signal all round when youre on the street between tall buildings and often none to very poor reception indoors. Even on the 12th floor of AMLI ON 2ND facing lady bird lake / farmers market the reception is very poor.Was this review helpful to you?
Service is a joke for such a high rate. As mentioned above I do not see how this guys can be in business.Was this review helpful to you?
Moved from AT&T to TMobile this year because of price. Get very poor reception even in downtown. Cannot use my phone at all during large events - even though all my colleagues and friends phones on other carriers work well. Can't get service between here and Dallas for GPS except right around Waco, and can't get any service when I drive east. Have to use printed maps. No signal in East Texas. Will be switching back to AT&T or to Verizon. Price isn't that big of a discount to have such poor service.Was this review helpful to you?
The good: Voice talk and text was good. Voice talk wasn't perfect, but good enough..better than Tmobile. The bad: Weak signal for data. At work, I missed a video conference because my signal was to weak. I didn't have this issue with Tmobile(my previous provider) at the exact same location. Retail stores are horrible- I went to the North Lamar Verizon store location and the service was horrible. In addition, the store was run down and only had a few phones on display. T-Mobile beats the retail by far. For the $50.00 difference in cost on montly bills, I switched back to Tmobile. T-Mobile has a lesser talk quality, but as far as everything else goes T-Mobile is just as good and significantly less expensive.Was this review helpful to you?
I have had AT&T or its successor since 1996. Coverage seems to have degraded in Austin recently. People cannot hear me on my phone on a regular basis. I highly recommend going with another provider. My second iPhone 6 has not improved the situation.Was this review helpful to you?
At times, people cannot hear me at all. I hear them fine. It depends on where I am driving. SW Austin has known dead-spots and I have lived with this a long time. Driving downtown on business calls is wholly unsatisfactory - my reception to people going in and out depending on where I turn my vehicle. It projects a feeble and weak business posture to field business calls on a phone where people can't hear you. I am trying to switch to another carrier. My second iPhone 6 has not fixed the problem.Was this review helpful to you?
I am in house and ideal location (open location no big buildings not many trees, neighborhood with spread out small wooden houses, central city location) 4G reception. I am getting one bar to two bars most of the time. Am new here and have not tested GPS but I doubt it is going to be useful and am on this website today looking at different carriers. Am really disappointed to see what poor coverage all the carriers are giving in a progressive city, like Austin. Sounds like Austinites ought to stand up and force the issue.Was this review helpful to you?
Get junk service in my apartment with an extender. Constant dropped calls or the calls just don't come through. If it weren't for wifi my phone would be useless at home. It is SO frustrating! I don't know that anything would work better. We got amazing service in Houston, what's the deal Verizon?!?Was this review helpful to you?
the coverage is pretty good but I've never seen data above 10 mb / s for my 4g phone otherwise it has good signalWas this review helpful to you?
I use my phone a lot and I never have problems with Verizon. I never drop calls. Data speeds are very fast. Verizon just upgraded Austin to XLTE which gets 65MB down. Regularly I am in the 20-30 range on downloads. During SXSW, I never have issues like I did when I had Sprint or AT&T with calls and texts not going through. Verizon is expensive but you get what you pay for. I tested Spring and T-Mobile for a week each on an iPhone 5s in Austin in 2014 before renewing with Verizon. Sprint had a lot of issues with their network. Calls would drop. Data would drop out altogether. I would show LTE and yet have a speed under.5MB. I am sure in time this will improve as they work out their network issues. T-Mobile was a different experience. Their 4G was fast (4-9mb) and their LTE, when you could get it, was similar to Verizon (15-20mb down). I only dropped one call with them and the experience with them was mostly positive unless you were inside bigger buildings. Tmobile's spectrum does not penetrate as deeply into to buildings due to operating at a higher frequency in the spectrum. Verizon bought up a huge chunk of the low frequency on the spectrum which penetrates buildings better. What does this mean for you? Maybe your phone won't show service if you are in a ball or in a big office building on Tmobile. Is this a deal killer? No, not for most people. All of this said, T-Mobile offers free (2G) data and texting when abroad, no contracts, no carrier locking, deals on rate plans, and unlimited data. This is really a hell of a deal. T-Mobile also did some smart things with the building of their 4G network that gives them high data speeds all over. Their LTE is showing a lot of early promise as well in the rollout. T-Mobile rolling out calling over wifi with iOS8 for iPhone will also make them even more competitive. I would love this feature in my home or when I am overseas. When it came down to my decision, I was weighing between Verizon and Tmobile. T-Mobile is are also a tremendous deal if you bundle together with family and we do this. Verizon can also offer you deals, but it never includes unlimited data anymore. I decided on Verizon because I wanted a service that worked where ever I was or my parents were. Also, Verizon just released their XLTE network which is blazingly fast and greatly increases their available bandwidth in all of the launched markets. I lament about Verizon at times due to the cost but it is the most reliable network by far.Was this review helpful to you?