Verizon
I don’t have dropped calls, but data is clunky. Tried T-Mobile and it seems no better, maybe a little worse.
Was this review helpful to you?AT&T
AT&T's wireless data service in Austin has been in the sewer since at least 2017. My phone will show 4-5 bars of "service" but web page loads just sit there. Numerous calls to AT&T over the years and multiple phone resets and updates have done nothing to improve this situation. I've been told that the city's tough regulations make it hard to build new cell towers. Then AT&T needs to prioritize maintenance and improvements to their existing towers! It is ridiculous that one of the most tech-heavy cities IN THE WORLD has such pathetically abysmal wireless data service.
Was this review helpful to you?AT&T
Very puzzling I can only use my phone while sitting on one spot on my sofa! Lots of missed calls.
Was this review helpful to you?Verizon
Most carriers stink in my area. Straight Talk is the only one who I have had any luck with and don't have towers of their own but pay to use multiple towers meaning you get the best signal possible. I am owned by Verizon so until I break the chains of hell I'm so f**kd. When you go in to Verizon Lucifer will talk you into biting the forbidden fruit and you can burn like I do. It's a warning... . The signal is worse where I am
Was this review helpful to you?Cricket
Worst cricket authorized dealer I have ever been to! I brought a phone from this establishment today a iPhone. And it was not working so I went back to get the issue resolved. When I walked in the door Kevin was sitting down playing on his phone. I told Kevin the phone that I bought is disabled and before it was disabled Ii was not working. I was not able to dial out, I was not able to receive text messages or send messages. My husband had already called this establishment prior to me arriving he informed them of the issue and asked to see what they could do the lady that answered the phone told him "nothing" he can do, and we have to go to the Apple store. Mind you we have only had the phone at this point for all of two and a half hours and the phone was brought there not the apple store! So I told Kevin I want to speak to a manager, I am not going through all this trouble for a phone that I just purchased! Kevin kept saying well that's all you can do because we can't help you here (very hesitant to call his mgr) I told Kevin get a manager on the phone I'm done talking to you! he proceeds to tell me ma'am she is going to tell you the same thing! He repeated that 3 times before he called someone. I don't know if it was a manager or not and as he's talking to the person on the phone he is telling them his own story in his own words I continue to ask Kevin give me the phone so I can explain to your manager what's going on, he never gave me the phone or told them the actual issue! at this time while he is talking to whoever it is on the phone a young Hispanic girl comes from the back, her name is Jenavee or something like that. She asked Kevin is anything wrong Kevin says no I'm calling Maria right now so then she proceeded to the back. While I'm waiting on him to get Maria on the phone the police came in(seriously) I am shocked at this point and pissed at the customer service that has been presented to me all I wanted was my phone to work or give me a new one or give me my money back so I can take my business elsewhere I was granted none. I then was issued a trespassing mind you I am still a customer of cricket! instead of Jenavee coming to see what's going on and how can she help the situation she calls the police! without even knowing what's going on! I have been trying to contact a corporate manager or the franchise manager or some kind of manager over this company and have not been successful I will continue this tomorrow because this behavior from employees of a company that I am doing continuous business with is unacceptable definitely going to MetroPCS! and I'm definitely going to spread the word how horrible their customer service and communication is at this establishment not only after all of this has happened I called up there several times to get a manager's name a corporate number or a franchise number and Kevin continuously answers the phone saying he does not have a number he does not know a number and if I would like a number for corporate then I can just call the 800 number to get it from customer service instead of him giving me the number he keeps giving me the run around. He only informed me to call pqh communications when you look that number up it's not even in Texas I have contacted several Managers from other Cricket locations who have tried to help me one who said they spoke to an Edward and Edward is supposed to call me which he has not yet and it is 6 p.m. this happened at 3 p.m.I will continue to go to the top with this matter because I was treated very poorly and I will find out who the manager is at this point I do not want to speak with Maria because Maria has not even tried to reach out to me after she already knew there was an incident at her location I want to speak to the highest person over this establishment and I will reach them in due time stay away from this location very poor customer service and is ran by very young dumb ignorant condescending individuals they need to work in the back of the house until they learn how to handle customers with complaints.
Was this review helpful to you?AT&T
Worked great til a month ago. Now have to go outside the airport to even make a call. Data stops all together as well. Stupid AT&T tried to update my imei # and said it would work better... .it did not... .SMH. in this day and age, this is a bunch of BS !
Was this review helpful to you?AT&T
My cell reception is good while driving. The minute I enter my subdivision it starts to go down. Inside my home I have to leave my phone in certain areas to get one or two bars... ..it fluctuates. I drop off the network if I move my phone. To make a call I have to walk outside my home just to get three bars for a call to go through and then the call is hard to hear and drops off also. I work downtown Austin and phone works perfect. I live near a tower so I don't know if it has to do with the company turning down signal strength (allegedly) or with my contract ending a month before I moved here.
Was this review helpful to you?AT&T
I've been with ATT for many years (prior to 1990) and ATT used to be the ONLY carrier that worked in our area now ATT's signal has deteriorated to the point that it is unusable without a booster or driving down the road to get a signal
Was this review helpful to you?Sprint
if you live in this area or plan on moving here do not expect data service. just go buy a 20 flip phone to use because the 800.00 smart phones are worthless here!
Was this review helpful to you?Verizon
I have had Verizon for 14 years and never had such terrible signal. I just moved over here and have virtually no cellular data and very limited signal to make calls and send SMS messages. Several time before moving here, while driving on Red River I’ve completely lost all signal to my phone. This area is like a black hole for cell signal.
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