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Austin, TX 78736 Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.2 star rating (2.2 stars | 28 Reviews)
2. T-Mobile 1.7 star rating (1.7 stars | 41 Reviews)
3. AT&T 1.3 star rating (1.3 stars | 105 Reviews)
4. Sprint 1.3 star rating (1.3 stars | 55 Reviews)

Total Coverage 1.5 star rating (1.5 stars | 249 Reviews)
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Sprint

1 Out of 5 (1 star) | Austin | Texas, Austin, TX 78745 |

Worst customer service. Website does not even work half the time. very time consuming having to be on chat or on the phone with Customer Service when you are already paying and arm and a leg for their service that does not work that great.

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AT&T

1 Out of 5 (1 star) | 5th St. Downtown , Austin, TX 78703 |

Lived in Austin a year and half and have never had more than 2 bars with AT&T. Not sure why the reception is so bad in a major city. I've had AT&T for 13 years and only have had an issue in Austin. Never an issue in Tennessee or North Carolina

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Sprint

2 Out of 5 (2 stars) | Bee Cave Rd.& East of 71, Austin, TX 78738 |

Been with Sprint for 10+ years after having AT&T (dropped too many calls). Recently Sprint has been off their game and customer service has got to be the worst I've dealt with by far! Call them only be told they will do something and they don't, like fix a billing error adjustment or call me back to confirm it has taken place. I think they will tell you anything to get you off the phone however they don't follow through on their end. Even if they give a confirmation number and note the issue - nothing is done and have to call them back again and again. Waste of everyone's time. When you call back they have a record of previous call but nothing done... 3 months in-a-row! Goodbye Sprint...

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AT&T

1 Out of 5 (1 star) | Bee Cave, Austin, TX 78738 |

Signal strength is woefully inadequate and inconsistent. Not sure if any carrier is better but ATT in NYC was great. Now that we moved to Bee Cave area, it's been unbelievably disappointing and frustrating. I even bought the stupid ATT Microcell for $150 which reflects 5 bars on my phone but the signal quality is very poor. Ugggg. #firstworldproblems

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AT&T

2 Out of 5 (2 stars) | South Congress, Austin, TX 78704 |

I moved here about a year ago from DC and AT&T was the best provider in that area, when we got here 13 months ago AT&T seemed fine, however something has been going on with their coverage in the last few months, we've noticed a incredible increase of dropped and missed calls and slow downloads. I travel around Austin a lot for work and in the last week I've been paying close attention to my signal strength and 3 bars seems to be the average around town, however 2bars is not uncommon. It's gotten so poor that we are looking to switch careers.

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Verizon

1 Out of 5 (1 star) | Davis on and Oak Ledge, Austin, TX 78748 |

Phone calls do not come through and I have dropped calls all of the time. I have one to two bars all of the time. I am 73 years old and need to be able to have calls to come in and more important I need to be able to make calls.

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AT&T

2 Out of 5 (2 stars) | 290 and Circle Dr. , Austin, TX 78737 |

Lots of outages in 2016 and reception has declined the last year or 2.

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AT&T

2 Out of 5 (2 stars) | MoPac @ 2244, Austin, TX 78746 |

Just ridiculously bad. So bad that I am researching what is going on in the area that is affecting my service. Maybe it's time for a switch from AT&T.

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AT&T

1 Out of 5 (1 star) | 1826 South, Driftwood, TX 78619 |

Terrible service. Dropped calls in my front yard and I live at the top of a hill.

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Verizon

0 Out of 5 (0 stars) | Barton Hills Dr., Austin, TX 78704 |

Inside my home near Barton Creek I rarely get 2 bars but usually only 1 and calls drop 90% of the time before conversation ends. Verizon offers to sell me an extender for $150 with no guarantee it will help. They are overpriced as it is and they should be responsible for poor service. The maps they use to sell service shows I should get strong service. I believe they are using deceptive trade practices.

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