Absolutely terrible cell service. Not only that they are dishonest. My phone shows '4 bars of LTE' but I can't even open a web browser. This kind of thing is typical for Sprint. They are not even on par with the Cricket / Boost mobile type companies. I've been with them for more than 5 years and the service has only gotten worse.Was this review helpful to you?
I have one plc in my entire home people can hear me! I have been with Verizon five years. Customer service is excellent. I have a Samsung s8 I am still paying on. However I can't talk at home or taking a walk! Isn't that the original purpose of a cell phone?Was this review helpful to you?
Both my personal cell (iPhone 7) and business phone Samsung are maybe 1 to 2 bars and dropped calls are frequent. Used to be good reception here but has gotten worse over the past year or so.Was this review helpful to you?
Need a booster for any service at all. Can't drive down the street without a disconnection. I can't believe I still have this pathetic service. 10 years and never has improved.Was this review helpful to you?
1 bar at home hear just 2-3 miles from downtown. Can drive within 78704 for miles and never get a consistent data connection. Very frustrating when using apps that rely on the data connection. Had Verizon previously and it was much better in this same zip code.Was this review helpful to you?
I’m getting 2 bars max in SW Austin with ATT. I drop data and calls on Mopac at Davis Ln daily. The coverage appears to be getting worse over time.Was this review helpful to you?
Had AT&T with a ton of problems years ago. Made the switch to Verizon and have had no problems now for years. (In the meantime, our neighborhood page is constantly posted with questions about AT&T outages and reception problems). Every time I see a new post about AT&T problems, I am once again glad we made that switch to VERIZON.Was this review helpful to you?
I can only get 0 -1 bar of service in my home. AT&T used to be good, but the last 18 months have been horrible for dropped calls, texts timing out not being sent. AT&T service suggests wi-fi calling in home. NO. my cell phon should work in my home as it had in the previous decade. WTF AT&T? Your service is bad. Leaving after 15 years as a customer.Was this review helpful to you?
Moved here from DFW area where AT&T service was great. I am lucky to get 1-2 bars anywhere in Austin. Reception has gotten worse over the last 2 years. Now the only way to get reception at home is via WIFI. Called AT&T service, went through all the trouble-shouting protocols and they finally suggested that I might need to upgrade my phones. I find it very strange that both my phones would go out the same day. I confronted AT&T support with that and they agreed. They were no help at all! Based on all the reviews of all the carriers, I think the problem might be with the city of Austin. This is supposed to be a very hi-tec city but it sure has extremely lo-tec Cell communication.Was this review helpful to you?
Trying T-Moble was a huge mistake. The "Digits" app is complete garbage, typical of something designed abroad by someone who doen't even use the technology they are designing. Add constant service interuptions and the absolute worst cutomer service (illeterate and just plan stupidin the Philapenes) and you have complete idiocy. This got SO nasty the local T-Moble stone on South Lamar ordered be out of the store. I was tired of being dissmissed by these people. When I refuse to leave they actually called the POLICE on me! After explaing the situation to responding APD, the suggested "why don't we just stay here and watch over things while you try to HELP this man?" Though the issue was resolved that day, the ongoing problems just continued to continue. AVOID T-MOBILE AT ALL COSTS!Was this review helpful to you?