Must be near window or outside to make callsWas this review helpful to you?
Customer for over 15 years. Poor to non existent service at house and local area SW of Austin. Installed boosters (at T-Mobile's suggestion). No help; however, T-Mobile made a nice profit. No quality service in Austin. Interesting, cell tower in close proximity and my TracPhone consistently works great!Was this review helpful to you?
While the speeds are fast in some area's, 1 / 2 of Westlake Dr. is either in E service or not working. The maps says 4G LTE but, its not accurate. In addition, the network is slow in downtown, zilker, and tarrytown. NO service when entering buildings in this area. Verizon is better option.Was this review helpful to you?
I live very close to tower and I get a very strong signal when initially connected to the strongest cell, but T-Mobile quickly rotates phone to weakest cell and phone drops off network inside my home. New phone from t mobile did the same. Area has too many customers, T-Mobile no longer able to offer reliable phone service as a result. If you used to have good service, it is likely degradation of that service is due to T-Mobile selling more plans than they have the capacity to reliably support in your area. I had a fun ride while it lasted, but T-Mobile's wonderful customer service is now just chrome plating on a turd.Was this review helpful to you?
no signal in our house even with the Verizon booster installed. Have to stand on our porch or patio to get any signal and it's very weak even there.Was this review helpful to you?
Very poor reception of data in the area. good prices for service but can't use data until you drive out of the area. this goes for Virgin Mobile as well because they use the Sprint network also.Was this review helpful to you?
I agree with others my phone doesn't work most of the time in my home. I will be talking or move my head and the signal drops. It use to work great when we first moved here 14 years ago. Either there is not enough towers for the amount of people that has moved into the area or they have lowered the power of the signal. We do have more electronics in the house an I pad. I went to the store on William cannon and they gave me a booster but even the booster doesn't get much power. I called the store to have a repair person come out and they told me someone would call me by Fri. It has been about 3 weeks and I still haven't hear from anyone.Was this review helpful to you?
Can not use my iPhone inside my home. Do not get alerts or notifications of texts or emails. I constantly see neighbors outside making cell phone calls. Service is terrible.Was this review helpful to you?
I have a pay as you go dumb phone but I pay pennies. It breaks up on a bend of HPR but otherwise good till I dive into the Pedernales Valley.Was this review helpful to you?
Service is a joke for such a high rate. As mentioned above I do not see how this guys can be in business.Was this review helpful to you?