Moved from AT&T to TMobile this year because of price. Get very poor reception even in downtown. Cannot use my phone at all during large events - even though all my colleagues and friends phones on other carriers work well. Can't get service between here and Dallas for GPS except right around Waco, and can't get any service when I drive east. Have to use printed maps. No signal in East Texas. Will be switching back to AT&T or to Verizon. Price isn't that big of a discount to have such poor service.Was this review helpful to you?
The good: Voice talk and text was good. Voice talk wasn't perfect, but good enough..better than Tmobile. The bad: Weak signal for data. At work, I missed a video conference because my signal was to weak. I didn't have this issue with Tmobile(my previous provider) at the exact same location. Retail stores are horrible- I went to the North Lamar Verizon store location and the service was horrible. In addition, the store was run down and only had a few phones on display. T-Mobile beats the retail by far. For the $50.00 difference in cost on montly bills, I switched back to Tmobile. T-Mobile has a lesser talk quality, but as far as everything else goes T-Mobile is just as good and significantly less expensive.Was this review helpful to you?
Have tried to use service all over Austin, and can make a call about 20% of the time. Cancelled service, and received another bill for $96 AFTER service was cancelled... $91 for "service" plus late fee. Payments while service was actually on were on automatic payments, and were never late. Sprint rep advised me that porting number would cancel service- now Sprint says that information is wrong, and tough luck- pay the bill. I paid $91 a month for 2 years, and was barely able to use the phone.Was this review helpful to you?
I have had AT&T or its successor since 1996. Coverage seems to have degraded in Austin recently. People cannot hear me on my phone on a regular basis. I highly recommend going with another provider. My second iPhone 6 has not improved the situation.Was this review helpful to you?
At times, people cannot hear me at all. I hear them fine. It depends on where I am driving. SW Austin has known dead-spots and I have lived with this a long time. Driving downtown on business calls is wholly unsatisfactory - my reception to people going in and out depending on where I turn my vehicle. It projects a feeble and weak business posture to field business calls on a phone where people can't hear you. I am trying to switch to another carrier. My second iPhone 6 has not fixed the problem.Was this review helpful to you?
I am in house and ideal location (open location no big buildings not many trees, neighborhood with spread out small wooden houses, central city location) 4G reception. I am getting one bar to two bars most of the time. Am new here and have not tested GPS but I doubt it is going to be useful and am on this website today looking at different carriers. Am really disappointed to see what poor coverage all the carriers are giving in a progressive city, like Austin. Sounds like Austinites ought to stand up and force the issue.Was this review helpful to you?
Get junk service in my apartment with an extender. Constant dropped calls or the calls just don't come through. If it weren't for wifi my phone would be useless at home. It is SO frustrating! I don't know that anything would work better. We got amazing service in Houston, what's the deal Verizon?!?Was this review helpful to you?
the coverage is pretty good but I've never seen data above 10 mb / s for my 4g phone otherwise it has good signalWas this review helpful to you?
The reception at my house is great. It is non-existent on Lake Travis, excrpt maybe in the middle of the lake.Was this review helpful to you?
Essentially no coverage indoors and very iffy outdoors. Nearly all calls dropped. Texts often fail. Callers can't leave vmail.Was this review helpful to you?