I live very close to tower and I get a very strong signal when initially connected to the strongest cell, but T-Mobile quickly rotates phone to weakest cell and phone drops off network inside my home. New phone from t mobile did the same. Area has too many customers, T-Mobile no longer able to offer reliable phone service as a result. If you used to have good service, it is likely degradation of that service is due to T-Mobile selling more plans than they have the capacity to reliably support in your area. I had a fun ride while it lasted, but T-Mobile's wonderful customer service is now just chrome plating on a turd.Was this review helpful to you?
Very poor reception of data in the area. good prices for service but can't use data until you drive out of the area. this goes for Virgin Mobile as well because they use the Sprint network also.Was this review helpful to you?
I agree with others my phone doesn't work most of the time in my home. I will be talking or move my head and the signal drops. It use to work great when we first moved here 14 years ago. Either there is not enough towers for the amount of people that has moved into the area or they have lowered the power of the signal. We do have more electronics in the house an I pad. I went to the store on William cannon and they gave me a booster but even the booster doesn't get much power. I called the store to have a repair person come out and they told me someone would call me by Fri. It has been about 3 weeks and I still haven't hear from anyone.Was this review helpful to you?
Can not use my iPhone inside my home. Do not get alerts or notifications of texts or emails. I constantly see neighbors outside making cell phone calls. Service is terrible.Was this review helpful to you?
I can not believe how bad the cell service is in Buda area. Version claims to be the best but not within 5 miles of this area. Good luck with any cell serviceWas this review helpful to you?
Poor to No Reception. Switch to 2g and reception improves sometimes. In general there's poor signal all round when youre on the street between tall buildings and often none to very poor reception indoors. Even on the 12th floor of AMLI ON 2ND facing lady bird lake / farmers market the reception is very poor.Was this review helpful to you?
No data or phone reception in East Austin CR 969 from Decker Lane all the way to the Austin Colony neighborhood past the toll. Please bring T-Mobile towers this way. I left AT&T and I think I made a big mistake so please help us.Was this review helpful to you?
Service is a joke for such a high rate. As mentioned above I do not see how this guys can be in business.Was this review helpful to you?
Moved from AT&T to TMobile this year because of price. Get very poor reception even in downtown. Cannot use my phone at all during large events - even though all my colleagues and friends phones on other carriers work well. Can't get service between here and Dallas for GPS except right around Waco, and can't get any service when I drive east. Have to use printed maps. No signal in East Texas. Will be switching back to AT&T or to Verizon. Price isn't that big of a discount to have such poor service.Was this review helpful to you?
The good: Voice talk and text was good. Voice talk wasn't perfect, but good enough..better than Tmobile. The bad: Weak signal for data. At work, I missed a video conference because my signal was to weak. I didn't have this issue with Tmobile(my previous provider) at the exact same location. Retail stores are horrible- I went to the North Lamar Verizon store location and the service was horrible. In addition, the store was run down and only had a few phones on display. T-Mobile beats the retail by far. For the $50.00 difference in cost on montly bills, I switched back to Tmobile. T-Mobile has a lesser talk quality, but as far as everything else goes T-Mobile is just as good and significantly less expensive.Was this review helpful to you?