I can't reliably make or receive calls at home. I've never seen either 3G or 4G on my phone while at home, except for one time. It lasted about 15 minutes. Unfortunately, I didn't have to call anyone at that time.Was this review helpful to you?
Moved to Austin, TX from another state a month ago. I have had very poor service on all the lines on my family plan. Tech support suggested putting a booster in the house but that does not help when I am not at home because calls drop all the time, even with wi-fi turned on and connected. After being with T-Mobile for over 10 years should I reconsider switching? I don't think T-Mobile is listening to the customers. Revenue cannot happen without customers. Think about that T-Mobile. I urge anyone experiencing the same dilemma as me to post a note, voice your thoughts so that T-Mobile does something about itWas this review helpful to you?
Have constant dropped calls and seldom more than one bar signal strength. Horrible service! Reviews suggest other carriers are little if any better. What to do??Was this review helpful to you?
Calls drop on a regular basis. Only using this phone for business. Most disconcerting.Was this review helpful to you?
Have to go outside for calls in my apt. Otherwise I continually get a dropped call =(Was this review helpful to you?
The signal was always terrible since I moved to Austin. I can't even load a video on You Tube. This is my last month with this company.Was this review helpful to you?
I left AT&T Wireless as their service in the 78727 was spotty and I found I was missing every other call. I switched to VERIZON Wireless - what a great service. Calls never get dropped, clarity is perfect, network stable and dependable. I actually pay $5 less per month with Verizon than I paid AT&T. Very happy with Verizon - havent had any issues or dropped callsWas this review helpful to you?
Have almost no reception in buildings upstairs or down. Had to purchase an antenna and signal booster to get one or sometimes two bars. Usually I can get a signal outdoors. I Our phones are a Apple 5s and an LG. I used to have an old US Cellular Motorola flip phone which worked well here, but we upgraded and changed service providers and have had a bad connetion ever since.Was this review helpful to you?
Brand new note 4 in a supposed best area on map and I get tossed into 3g all day, with occasional drops in coverage completely. I renewed for Spark, which when it does work, is no faster than 4g on my old note 2.. how they can run their business like this and not be sued for massive fraud is beyond me..Was this review helpful to you?
I am in house and ideal location (open location no big buildings not many trees, neighborhood with spread out small wooden houses, central city location) 4G reception. I am getting one bar to two bars most of the time. Am new here and have not tested GPS but I doubt it is going to be useful and am on this website today looking at different carriers. Am really disappointed to see what poor coverage all the carriers are giving in a progressive city, like Austin. Sounds like Austinites ought to stand up and force the issue.Was this review helpful to you?