I got to El Paso a few months and got stationed at East Fort Bliss. I had T-Mobile before then. I got great service... until I got to El Paso. Once I arrived here, reception was either spotty at best, or non-existent. I'd usually not receive service at all while inside my room. So, I did what I never wanted to do again and got back with AT&T. Since switching with them, I USUALLY get decent to spotty service... but it's always at 3G. I called them about this and all they said was that they "can't guarantee" 4G LTE for anyone who hasn't gotten a phone specifically from AT&T. My phone is an unlocked Galaxy S8. It was bought it Korea, sure, but during the time I was with T-Mobile I did receive LTE, which means AT&T is intentionally locking people out of LTE speeds unless they buy a phone directly from them. Reasons like this are why I hate this company. Despite my hatred for AT&T however, everyone I've asked has said AT&T is the best choice for service in this area.Was this review helpful to you?
I have a LG G6 from Verizon and I can get 5 bars and no service, calls drop, phone says no service but my husband has a Samsung s8 and gets perfect fast internet even if we're in the same spot with the same bars or he'll get 3 bars and I'll get maybe 1. Wtf Verizon.Was this review helpful to you?
Most of the time I only have 1 bar. Sometime no service at all. Had to turn off roaming since the Mexico signal was stronger to avoid International charges. So phone doesn’t switch to other carriers. West side of El Paso needs a new tower from ATT.Was this review helpful to you?
Just moved here a year ago. Switch to T-Mobile from cricket for better reception" I think we should have stayed with cricket. Service and phones are the worse we ever known. Don't go with T-Mobile. Looking for something better. But we hear everyone complaints about all phone carriers even verizon. So we're undecided for now.Was this review helpful to you?
From my house calling and receiving calls to and from the basement of UMC hospital always works, anytime and any day. Doctors and others not using Verizon are always complaining about their providers unreliable service. This has been the case for more than 10 years now.Was this review helpful to you?
I have T-Mobile and am primarily out in Far East Bliss. The reception is awful. I will have 4 or 5 bars but no service provider even with data roaming on. Sadly, due to work requirements need to change company even though I just got this contract a few months prior to arriving. Extremely disappointed and frustrated.Was this review helpful to you?
It's not worth what they charge. Used to be a great company with good service in El Paso. Left them a few years ago for T-Mobile to save money, even though T-Mobile was great and customer service was on point. Coming back to AT&T was a big mistake. Data is suuuuuper slow and signal below average smh 😒Was this review helpful to you?
This has got to be the worst "provider" ever! Oh sure, ATT owns it, but it's the unwanted family member of ATT. The phones (we have 3) dial when they want, ring when they want, call when they want. We've had the service less than a week and are looking elsewhere. Oh and get this! You have to use your area code to call a LOCAL NUMBER! SO ANNOYING! And customer support? No, there is NONE.Was this review helpful to you?
Sorint service is horrible. Not just this location, but throughout El Paso and the United States. I travel a lot for work and Sprint consistently sucks.Was this review helpful to you?
We just switched from AT&T to Sprint because we wanted unlimited data... oh boy what a mistake. I need to be in a place with wifi in order to be online. I can't believe they lie to customers about working on towers... thats been going on for years! People... do not go with Sprint it is horrible in El Paso.Was this review helpful to you?