Horrible reception the last 5-6 months. Called Verizon to complain. The issue is that in Mexico the Mexican cell towers started using the same frequency as Verizon and actually have better signal; so they overpower the Verizon signal. The problem is all along the border from mid-Texas all the way to San Diego. Switching to a new carrier here in the next few days because there's no end in sight for the cell phone frequency problem.Was this review helpful to you?
Service in the last 6 months has been horrible. I thought it was my old phone so purchased new and still have the same issues. May have to leave Verizon. What happened to the “most” reliable network?Was this review helpful to you?
Reception sucks lately I’m going to look for a new carrier!Was this review helpful to you?
Although the reception is good, the customer service is horrible. I was notified that I can do an exchange on my phone for any reason and when I went the workers including the manager said otherwise. They had lack of communication and wouldn’t even try to help me out. I am never purchasing a phone with this company ever again. Very disappointed.Was this review helpful to you?
Metro PCS has told me they have repaired the reception problem. The havent the reception is terrible.Was this review helpful to you?
Dropped calls, no data reception, customer service in cricket always says that next week signal will be okay. Not true. You will get no signal near Tippin middle school.Was this review helpful to you?
I have Verizon and almost always get 1 or 2 bars, and even when it shows full bars it can be basically no data at all. Off post Verizon is much better but on post its absolutely horribleWas this review helpful to you?
Switched from TMobile and have regretted it every day after my 14 day "trial" period. Now I'm locked in and boy does Sprint suck. I have to use wifi always in my home and whenever possible around town. Unlimited my a double s. I will be switching over THE DAY it becomes an option. Dont do it folks.Was this review helpful to you?
At work on the West side I get absolutely no signal inside or outside the building. It's ridiculous. I had an LG Stylo 3 Plus and it was spotty but just upgraded to an iPhone 6 and now it's way worse. The phone is from MetroPCS so I don't understand why I can't get good signal.Was this review helpful to you?
I got to El Paso a few months and got stationed at East Fort Bliss. I had T-Mobile before then. I got great service... until I got to El Paso. Once I arrived here, reception was either spotty at best, or non-existent. I'd usually not receive service at all while inside my room. So, I did what I never wanted to do again and got back with AT&T. Since switching with them, I USUALLY get decent to spotty service... but it's always at 3G. I called them about this and all they said was that they "can't guarantee" 4G LTE for anyone who hasn't gotten a phone specifically from AT&T. My phone is an unlocked Galaxy S8. It was bought it Korea, sure, but during the time I was with T-Mobile I did receive LTE, which means AT&T is intentionally locking people out of LTE speeds unless they buy a phone directly from them. Reasons like this are why I hate this company. Despite my hatred for AT&T however, everyone I've asked has said AT&T is the best choice for service in this area.Was this review helpful to you?