Sprint was horrible then they merged with T-Mobile. I couldn’t believe it could get any worse but it absolutely did! With T-Mobile no one can understand what I’m saying because of constant static and sound interference. It’s not the phone because I bought a new new and the same thing happens. It also sounds like other people talking. It drops my calls several times a day, every day. Sometimes we just hang up because it’s impossible to carry on a conversation. I have a monitor app on my phone. I paid to send the test to the doctor to read it and they said it was complete static and interference. I paid for nothing and I can not use the monitor any longer because my service is so bad. If your considering T-Mobile think again! We are switching service.Was this review helpful to you?
Terrible reception they need to fix this problem ASAP. Can’t get service can’t call home to families can’t watch tv just over Verizon on post!.Was this review helpful to you?
Although the reception is good, the customer service is horrible. I was notified that I can do an exchange on my phone for any reason and when I went the workers including the manager said otherwise. They had lack of communication and wouldn’t even try to help me out. I am never purchasing a phone with this company ever again. Very disappointed.Was this review helpful to you?
I have Verizon and almost always get 1 or 2 bars, and even when it shows full bars it can be basically no data at all. Off post Verizon is much better but on post its absolutely horribleWas this review helpful to you?
I got to El Paso a few months and got stationed at East Fort Bliss. I had T-Mobile before then. I got great service... until I got to El Paso. Once I arrived here, reception was either spotty at best, or non-existent. I'd usually not receive service at all while inside my room. So, I did what I never wanted to do again and got back with AT&T. Since switching with them, I USUALLY get decent to spotty service... but it's always at 3G. I called them about this and all they said was that they "can't guarantee" 4G LTE for anyone who hasn't gotten a phone specifically from AT&T. My phone is an unlocked Galaxy S8. It was bought it Korea, sure, but during the time I was with T-Mobile I did receive LTE, which means AT&T is intentionally locking people out of LTE speeds unless they buy a phone directly from them. Reasons like this are why I hate this company. Despite my hatred for AT&T however, everyone I've asked has said AT&T is the best choice for service in this area.Was this review helpful to you?
I have a LG G6 from Verizon and I can get 5 bars and no service, calls drop, phone says no service but my husband has a Samsung s8 and gets perfect fast internet even if we're in the same spot with the same bars or he'll get 3 bars and I'll get maybe 1. Wtf Verizon.Was this review helpful to you?
I have T-Mobile and am primarily out in Far East Bliss. The reception is awful. I will have 4 or 5 bars but no service provider even with data roaming on. Sadly, due to work requirements need to change company even though I just got this contract a few months prior to arriving. Extremely disappointed and frustrated.Was this review helpful to you?
Sorint service is horrible. Not just this location, but throughout El Paso and the United States. I travel a lot for work and Sprint consistently sucks.Was this review helpful to you?
We just switched from AT&T to Sprint because we wanted unlimited data... oh boy what a mistake. I need to be in a place with wifi in order to be online. I can't believe they lie to customers about working on towers... thats been going on for years! People... do not go with Sprint it is horrible in El Paso.Was this review helpful to you?
In my work with the military, I travel out to the maneuver areas and test ranges on Fort Bliss, McGregor Range, and all over White Sands Missile Range. I am able to make and receive calls while several co-workers are not. That is my biggest selling point for Verizon - quality coverage when I need it. Downside is that this quality comes at a price - I know I pay a bit ($5 to $35) more than co-workers, but at least mine works!Was this review helpful to you?