I would gladly sign up for a class action lawsuit! They have lied over and over again and I hope they go out of business! Ripping off Americans to feed their endless greed! Screw you sprint!Was this review helpful to you?
256kbps to 1 Mbps with the odd spike. -111db with a tower 2 blocks away LTE. Multiple trouble tickets have resulted in nothing. If I go into central Denver I get 65 megabits down and 15 up. Srsly wtf T-Mobile u messin upWas this review helpful to you?
Sprint claims they have been upgrading their towers that's why service has been virtually no good in this area, customer service is the worse especially after wasting countless hours on the phone with them, they have big issues with whatever they are doing but won't give a straight answer or offer sensible solutions to even try to help resolve you paying for cell service that is totally unreliable in this areaWas this review helpful to you?
Middle of the Metroplex, on the 3rd floor right next to a window. 2 bars. REALLY! Sprint is crap! They charge way too much for less than sub-par service! I keep getting texts saying that the service should improve as they add cell towers. These messages have been coming in for over 6 months. SERIOSLY? it takes over 6 months for them to add towers to a major metropex? If you are looking for a good Cellular carrier in the Denver metroplex, don’t go with Sprint. They have to come up with gimmicks like the Framily plan because their service sucks.Was this review helpful to you?
Sprint service is driving me nuts. For the monthly cost of service and the cost of phone upgrades, the damn thing should work. Period. Why is technology (particularly cellular service) exempt from having to function properly? This is unacceptable in every other industry that I can think of.Was this review helpful to you?
I have had Sprint for over two years. Ever since I received the service I have had problems. I have NO service at home (5 blocks east of DU) NO service on my lightrail commute to work,(either direction) or at work. I spend a majority of my time at these places which makes it pointless to have a phone. I was led to believe that it was my phone, which at the time was a brand new Nexus S. Not having money and being in a contract I just dealt with it. Eventually when I would get frustrated I would go to the store to see if they could do anything, but unfortunately whatever they did the service never improved. I then decided at the end of the contract to get a new phone. I bought the iPhone 5S in September of 2013 to see if this would improve my service. It did not. I took it into the store a couple of more times this last time the gentleman reseting my phone said that poor service is something that we just deal with in Denver. He had a Sprint phone, an HTC with all the bells and whistles including 4g etc. but he said he gets terrible service. I then called into sprint, the rep I spoke with was nice, she offered some solutions including sending techs to look at the towers in my area (both at home and work). She also suggested sending me something called an airwave so that my phone would at least work at home, she also asked that I wait 3-4 days for the technicians to complete their work. Unfortunately I am unable to use the airwave because I do not have access to my shared router, and I have given the technicians 3 weeks and nothing has changed. I called to send the air wave back, and to ask what my options are for my non existent service. The new rep was also nice, I asked how much to terminate my line and she said 350.00. I told her that this would be my last option, she really left me with no other option as she just agreed and began processing the termination. She asked if I would recommend Sprint to friends and family and I said no the service is terrible, and wouldn’t want anyone to have to deal with that. It has literally made me miss calls from my boss (which being on call for my job is pointless anymore), miss appointments due to maps not loading or times for transit no loading, miss texts and calls from loved ones making them worry. She then transferred me to her supervisor to leave a message. However I didn’t want to pay the 350.00 since they have not provided sufficient service for the price I had been paying. I called and was directed to talk to a floor supervisor. Victoria was her name, after telling me repeatedly that I would have to pay the fee she than began to suggest that I wasn’t being forthright about my service not working. I can tell she had a rough day cause she was unpleasant, but I did not let her get to me. I told her I take screen shots of my failed calls, server not found error messages, blank screens, loading screens that take several minutes, roaming, extended network, and all other screens. I told her that I have hundreds of these. She then said "you have that much of it failing but how many do you have of it working?". She than said that the system shows great service in the areas I am in. She assumed I was only taking pictures of a small percentage of time where my phone service was not working. I asked how much data I was using, she replied 1GB. 1GB and I have unlimited data! Believe me I am trying to use a lot more than that! She than said that no matter what I say I am not getting out of paying the early termination fee. I told her that we had a deal, I pay for service and you provide said service. She said that the service is not guaranteed, that may be right but to me it sounds like bad business. I will never, ever use Sprint or recommend them to anyone.Was this review helpful to you?
The reception is fine if you don't move. If you walk one block, you drop service to get 2g. The concept of a cell phone is that it is mobile. I drop calls all day with T-Mobile. Just switched to Verizon and it is excellent.Was this review helpful to you?
I have been told that there will be a new tower here by the end of the year and am receiving a $40 discount in the meantime.Was this review helpful to you?
very poor reception, Sprint cust service sucks, blamed it on the phone, went and got a new phone, same result. I use Sprint for work and personal, both have gone down to crap in last month. I drive all over the metro area for work and reception is bad all over.dropped calls more than doubled in last month ( both phones, all over town) cannot send a pic text, it times out and shows 1X by the bars, takes for ever.service used to be good in most areas, something has changed but they deny it.Was this review helpful to you?
There is very little coverage in Congress park / Cherry Creek north. We are in a black-hole, it doesn't matter the provider. Root Metrics has accurate visual coverage areas in 80206, check it out: rootmetrics dot com compare-carriers / denver /Was this review helpful to you?