Verizon
Just got home with our new Verizon phones! We love them! The service is so much better and 3G is faster. We are very happy with Verizon so far! We even get a discount from our employer. The Customer Service reps were very nice and helpful, too.
Was this review helpful to you?Sprint
Very poor service with Sprint. We are switching to Verizon Wireless today. AT&T and Sprint have very poor service here. I would not advise anyone to try them!
Was this review helpful to you?AT&T
I've been an AT&T customer for 13 years and have always thought so highly of their service. But this has all changed in the last two weeks. According to AT&T tech support, they made changes to network files about 2 weeks ago. As a result, my calls now partially drop - I can hear the other end, they can't hear me. This only happens in Washington Park at or near my home, not when I use my phone in other parts of town. Here's the rub: I can't get AT&T to tell me if I will get service back. After numerous attempts to resolve this, here are my findings. Their customer service is awful, their tech support doesn't follow up on commitments, their network is getting worse, and even their web site email link is broken. What has happened to ATT?
Was this review helpful to you?AT&T
Problems persist since June 2009 to March 2010. I live next to Coors Field and any time there is even a minor event downtown I get no reception. During Rockies games, absolutely no service, which is 81 days of the year. I will be switching service becuase AT&T is doing nothing to increease capacity. Even on the Wednesday of St. Patty's day, no service downtown.
Was this review helpful to you?AT&T
If I'm driving, it is almost guaranteed that I will drop a call. If I'm home, it is pretty safe but quality of the call can lag from time to time. AT&T customer service recommended I turn off 3G, which helps a little, but that isn't convenient. They blame it on the Iphone and the only other options were to buy a new phone or pay the early termination fee. Pretty disappointing that their service is so horrible in Denver, and they try and blame it on the phone rather than fix the problem.
Was this review helpful to you?AT&T
I have had AT&T since 2003 the last 3mo my services is almost nonexistent. Many calls to complain but no change in service I was told for 2mos towers being upgraded. It is not my phone as 4 other people with AT&T could not make calls from my location. Now what do I do switch carriers after 6yrs. I just want the service I am paying for. I can have 5 bars and calls drop. People tell me they cannot even get through they get a msg the phone cannot be reached or a busy signal.
Was this review helpful to you?AT&T
Calls are continuing to be dropped.While I was talking phone cut off.Service is very bad
Was this review helpful to you?AT&T
I get great reception with Sprint. I'm dropping AT&T even though I'll have to pay an early termination fee (I've been with AT&T 6 weeks!) beacuse they are awful. EVERY call I made or received was dropped!
Was this review helpful to you?Verizon
Verizon works great here if you have a LG phone. Samsung picks up nothing and Motorola is not any better. I get full service with my LG. That should solve most peoples problems. Oh, and the max number of bars you can get is 4 anyway... You must have an old phone if you get more then one. If its old, get a new one. Also, do *228 option 2 to update for any new towers or if they updated anything. Also, EV stands for 3G and 1X is voice. You cant use EV for voice.
Was this review helpful to you?AT&T
I may have, at times, 5 bars, then the signal just disappears to 1 or none! AT&T claims I have very good coverage in my area but even if I walk around the neighborhood it is difficult to use the phone. Come on AT&T- this is a large city! Why can't I make a phone call??
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