Verizon
(1 star) |
Rockrimmon | Vindicator,
Colorado Springs, CO 80919 |
I get poor to no reception. I've tried 2 different phone and brands, no help. Ocassionally, I'll get a good signal then it goes away. Very sporadic Inside buildings, forget it
Was this review helpful to you?AT&T
(1 star) |
Austin Bluffs | Research,
Colorado Springs, CO 80920 |
I have had ATT / Cingular for 3 years now. I get 1 bar at my house so the two Siemens phones I have are useless here. I get spotty reception around town as well. The only place I get great reception is at the many ski areas in the State. I am going to switch as soon as I can find a carrier that works in my neighborhood.
Was this review helpful to you?Verizon
(1 star) |
FT Carson | O'Connell Between Wetzel and Chiles,
Colorado Springs, CO 80913 |
IF I want to get even one bar of reception, I have to go outside, or lean halfway out my second story window. I was told by Verizon that service would be better with this phone than the LG VX3100 that I was using before. The service with that phone was bad, but I think the newer phone is worse. Calls are dropped constantly. I get lots of static when a call actually connects. The phone's Analog reception is useless, it literally takes forever to connect, if it does at all. When I'm outside, I can get the phone to connect with one Bar of reception for a few minutes, but then my call is lost. Inside however, I rarely if ever can get even one bar of digital reception, and only occasionally get a bar or two of analog signal. I'm less than 5 feet from a large window as I type this, and my phone as ZERO service. Why is it so difficult to get reception in Colorado?? I'm from New York, and I got reception EVERYWHERE.
Was this review helpful to you?Sprint
(3 stars) |
Powers / Wooten | Acdemy / Galley,
Colorado Springs, CO 80915 |
Some corrections to my first blog on Sprint PCS. When asking for them to wave your contract without a fee. Talk to the customer service people on your regular phone. Call their state wide customer service people and do-not waste your time going down to store on North Academy. I had found speaking directly with the head office I have gotten better responses from them. AS I stated even if the map shows us in their calling area the rep that terminated my contract for free said more than once to me that I was not and that they have had troubles as I spoke about with the voice mails and having to find a ear bud that work right. Please also note do-not use the mute button on this ear bud / mike, it will hang you up in the middle of a call. Than you'll get a screen sayiing you have not set up the voice command address function. But other than that if you want to stay with Sprint you should get a clear phone call. Now that is with the A460 I spoke of. But I have had others tell me throughout the town they have had sim troubles as well in the city. I found the best place to talk was the drive on I-25 from Denver into the Springs and visa / versa. Pueblo was another animal when getting into low areas. As far as being on the highway in other states like out on I-80, even in roam I got no signal at all till I reached a major city. That was not a nice feeling when you are traveling with your family and kids along. Even some major cities I had troubles connecting to whoever. Like I said a very scary feeling. Being a retired disabled veteran I bought the cell for just these reasons and to be able to have a free line open while on my puter. As I said it seems that us Colorado Springs users are a leg down with all the electronic micro waves we get hit with from mainly I feel is do to military bases. Also note when driving in a heavy populated areas where there is a lot of electronic mirco wave tech being used like driving by gas stations and fast food resturants you can lose contact there too. The signal that is being sent to the cashier inside from the pump works on this system and so on for when people order food. I figured this out just by trial and error and seeing how my car radar dectector goes crazies in the city. Also many other companies use each others towers and they can get over loaded and than you have to consider satalite positions for the tower to bounce your signal off to the Satalite. Good luck everyone and GBU all WG... .
Was this review helpful to you?Sprint
(3 stars) |
Powers / Wooten | Academy / Galley,
Colorado Springs, CO 80915 |
I've had a Samsung A460 for over 2 years now. I normally get out whenever I make a call and is pretty clear on both ends. Though it took me up till last month or so when I purchased a Belkin ear bud mike set from Wal-mart for about 17 dallors. I bought the universal one. Mind you I had tried 4 other ear bugs / mike and never found one to last very long before it broke down. So prior to that I would have to talk into the mike on the phone like I was using a CB mike and than turn the set back towards me to hear the persons reponse. It drove me nuts all this time. (And missed what the other person was saying) The original Touch Point phone I started out with work so much better till they went to their new service technology that the Touch Point would no longer work right. I finally got mad enough to call Sprint and tell them that I had it up to my neck with the service as well. And that I had planned on dropping them Dec 18th 2004. I had been keeping track of my contract and when it was to expire and it was due to expire Dec 26, 2004. I seen this on my contract online and with the paper work I had when I purchased the phone. Well the day I went to cancel my plan Sprint swicthed my contract without my approval that day to end Dec 26, 2006. Needless to say I about blew a gasket. I call customer service and they said that was incorrect and I had no other choice but to stay with them. (Unless I wanted to pay the 150 early fee termination cost) Well just this past two weeks ago I call and decided to just pay the 150 early termanination fee. But after 4 calls I was able to get a honest rep that said sir your really not in the service area and he waved the 150. So this coming up Monday 26th of Sept I'll be through with them. I too had troubles with getting voices mails up to 4 day's later. My brother in Alabama had the same trouble and went to Cingular and has the new Razor and has no troubles at all with it. But that doesn't help us here in Colorado after reading some of the Cingular customers reviews on here. So I have know clue who I will go to now. Totally stumped after reading reviews to see who seems to be the best carrier. As I said for the most part I always had clear calls as long as I used the ear bud mike Universal one. Wal-mart carries them and everyone said I sounded like I was on a regular phone. But if I forgot to bring it along with me in my busy life I was doomed. Sprint offered me another phone because I earn it with the timeframe I had been with them, but I said no unless they would allow in to test some of their phones for free and compare them. I have't got a yes answer on that one and don't think I will. But I will try again. The service at the North Academy Sprint store is very bad. When having troubles with the phones I talked about they always wanted to give me a used one of the same style or a repaired one. Or give me another brand phone. I had to threaten them with a lawyer to get a new one each time, while in the warrenty timeframe. I think for the most part why we all seem to be getting bad reception is because we live near many military bases that interfere with the connections and sound QA. Plus many low points in town. All I had to do was drive pass The Qwest hub on Galley rd and it was a sure deal I would drop. Please note people that are using Sprint PCS we are not in their calling area and that is why we do-not get voices mails for days. They will wave the contract early termination fee SO I would highly take my advise and tell them what I have said here. Don't let them fool you. If they get funky with you, ask to talk to a supervisor and case closed than ;) Good luck and I hope this blog I wrote is helpful Sincerely WG.
Was this review helpful to you?Verizon
(0 stars) |
N Tejon and Buena Vista,
Colorado Springs, CO 80907 |
I get very erratic reception all over Colorado Springs. Very strange. It's almost as if there are other signals of varying strength interfering with my phone's signal strength. I've traveled all over the country and Verizon has always had the best reception, but not in colorado springs. I see on the tower locator that there appear to be very few Verizon towers in the area. This could be the explanation. Seems like there are more Cingular towers-- maybe I'll give them a try.
Was this review helpful to you?Verizon
(0 stars) |
Village Seven Homes | S. Carefree / Whileaway,
Colorado Springs, CO 80917 |
My wife and I have the same phones and cannot get cell service at our home in Village Seven off of S. Carefree and Murray. My business depends on receiving calls as I am a mobile technician and I have to leave the area to get messages sometimes or have the customer call me on my landline. Very frustrating.
Was this review helpful to you?Sprint
(4 stars) |
Union | Research,
Colorado Springs, CO 80920 |
service is sporadic at best in my house. sometimes won't receive voicemail messages for days when phone has been operational.
Was this review helpful to you?Verizon
(2 stars) |
East of 83 and Hodgen | Herring Rd.,
Colorado Springs, CO 80908 |
I'm north of Hodgen on Herring Rd and 2 miles line-of-sight to the Verizon Tower. I started service July 30th 2005 with a V265; 1-2 bars max... Verizon stated I should purchase a V710 and the signal will improve. !WRONG! I went thru Tier-1 troubleshooting and then one of their technicians came onsite and validated poor signal east of tower (tower is 1 mile east of 83). Tech spoke of upgrade in plan, but no date can / will be specified... .Cust Svc states it's due to it being propietary info (I'd say it's due to competition!). NOTE: Once poor signal conditions are confirmed by a technician being onsite, Verizon allows you to terminate the contract - at any time - (while at the same address) without early termination fees. Conclusion (in my opinion): Nextel works in this area: Poor plans and Cust Svc Sprint works in this area: Bizarre billing and Cust Svc Verizon: Good Plans, Poor Signal, Exemplary Customer Service!
Was this review helpful to you?Sprint
(0 stars) |
Summerset Dr.,
Colorado Springs, CO 80922 |
The bottom floor apartments at Summerset Dr. have no service, but the 3rd floor apartment gets partial service. Sprint PCS service sucks!
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