T-Mobile
(5 stars) |
Down Town North | Nevada Near CC,
Colorado Springs, CO 80916 |
Since 4G LTE rolled out around December 2013, i'm loving T-Mobile in the Colorado Springs market! Verizon is basically a poor market area, according to them. Sprint is ok, if your outside or near the more populous parts of town. STILL waiting on LTE. ATT, I honestly dont know.
Was this review helpful to you?T-Mobile
(5 stars) |
Palmer Park Area | Maizeland,
Colorado Springs, CO 80909 |
At the end of 2013 T-Mobile flipped the LTE switch for colorado springs, since then I noticed a HUGE IMPROVEMENT of DATA and call signals in and around the city! I had them before going to Verizon ( which I had no signal in and within a half mile of maizeland that could hold a call). When I spoke to T-Mobile about this they said since flipping on LTE, that signal reaches much further than the old 3g they were using and since they dont have too many customers like Verizon, I'm seeing speeds in my basement that are on par with my home wifi! I was also told that this isnt the end, they are still working on beefing up LTE to the small areas outside the city, like manitou / cripple creek / etc... they even paid my Early Termination Fees for leaving Verizon and paid me enough for my Verizon note 3 that I barely paid 300 for my new T-Mobile note 3 and insurance / Jump ( where I can trade in every 6mo) is just 10 dollars a month bringing my total monthly bill to 95 dollars for unlimited everything! I paid almost 180 a month with Verizon for 4gb of lte that didnt work half the time unless I was downtown! Tmobile in the Springs and Denver is now top notch in my opinion and blows the competitino away!
Was this review helpful to you?Sprint
(1 star) |
Templeton Gap | Union,
Colorado Springs, CO 80907 |
Sprint has one tower that is on the east side of Palmer Park so consequently, we have one or no bars on the west side of Palmer Park. There are many dead spots around town too. Sprint offered us a free AirRave (Femtocell that uses the Internet) and it works, but causes some problems with texting and drops calls as you leave the house and transition.
Was this review helpful to you?Verizon
(4 stars) |
30th St. and Fontmore | 30th ST and Uintah,
Colorado Springs, CO 80904 |
Anyone giving a fair review knows that every carrier has holes and no carrier has the best signal everywhere. My GF has T-Mob and we are always comparing. Much more often Verizon has the best signal and highest data rates. (She left AT&T for T-Mob because AT&T has horrible coverage on the West side and she was shopping for a value plan) I also work around lots of vendors in the tech industry and so I see the phones of most carriers and I like to compare with them. Especially as Verizon completes their roll out of 4G LTE I see they have the best coverage over the most area in the Springs, and it is FAST!
Was this review helpful to you?Verizon
(1 star) |
Broadmoor | 8th St. and Arcturus Dr.,
Colorado Springs, CO 80905 |
Verizon has deemed this area a "limited coverage zone" or, in other words, a "dead zone." You have the options of: purchasing a $250 network extender (ask for a $75 discount), suspend your service for up to 6 months out of 1 year in 3 month increments, or cancel your contract and get service from another carrier. If you choose to find another carrier, make sure they have coverage in this area and you are able to get out of your contract if you find out that this is really not true. Please share with others what carriers have worked in this area. Thanks for reading and good luck.
Was this review helpful to you?Sprint
(1 star) |
Woodmen | Powers,
Colorado Springs, CO 80908 |
Terrible
Was this review helpful to you?Sprint
(0 stars) |
North Springs West and Southand East | All of Colorado Springs,
Colorado Springs, CO 80920 |
well Friday 11 / 22 / 13 was 9 weeks with dropped calls from Sprint service. last time I called I was told it would be fixed between 11 / 20 and 11 / 24. well it still dropping calls. it was just dropping most of calls north side of springs. now its by Peterson af base. and down to fort carson now. wow can they get any worse. they sure can now its affecting falcon peyton area and black forest. they obviously don't care. I am tired of calling them to ask for a credit on the 9 weeks I have had no service. its funny when you go on there website they have a section that explains how they take care of customers and their code of ethics on their service they supply. the last timt I called them I lost signal 5 times. twice I did get through. they were checking why I have no service. they still say it my phone. dummies. 2 of the calls I did get through they ask for phone #. I lost both calls as I was talking with them. you would think they would call me back like I asked them to do if I lose signal. not 1 of the 2 I talked to did. I'm sure they were happy as hell to lose my call. DO NOT USE SPRINT IF YOU ARE SWITCHING FROM A DIFFERENT SERVICE. TRUST ME YOU WILL NOT HAVE ANY WITH SPRINT. still cannot get any info on how to email or call corporate.
Was this review helpful to you?Verizon
(2 stars) |
0000 Bison Ridge Dr. | Vindicator Between S. Rockrimmon and Centennial,
Colorado Springs, CO 80919 |
In my location, I have had probably 80% ok signal strength and not that many dropped calls overall. THAT SAID, there have been a number of occasions when I have had call after call drop (one morning nearly 20 dropped calls, including 12 with Verizon customer service on the line!) -- and especially since this past August. I don't believe them anymore whatever they tell me. I think they've cut back on some towers and won't admit it. I would drop Verizon in a heartbeat for anyone else if their signal and reliability in CO Springs was better. Unfortunately for me, no one else here IS better. :(
Was this review helpful to you?Sprint
(1 star) |
Sagebrook | Briargate,
Colorado Springs, CO 80920 |
We just moved here from Minneapolis (where I never had an issue with my Sprint coverage) but here we can't get any coverage, we can only talk on the phone for 2 seconds and then the call drops! What the heck is going on? With all the technology out there we can't get coverage for our phone calls? This is not good for Sprint and we are thinking of breaking out contract to go with another carrier that CAN get coverage in this area... ... come on Sprint, all the money you guys make from your customers this is not right!
Was this review helpful to you?Sprint
(0 stars) |
All Areas In Colorado Springs. | All Colorado Springs,
Colorado Springs, CO 80920 |
I call Sprint once a week since service has been down. Friday nov 8th will be 7 weeks since nonservice. They say they are switching from 3g to 4g. So anything south of the oracle bldg to about woodmen and south to peterson AF and fort carson not working. You can call someone for 20 secs. I have tried telling them its their service that sucks. All they say is we will put a ticket in on that area. They act stupid not answering any of the ?'s I ask. I was promised a $100 refund for month of oct. So far just crap. Now I just recieved my other bill full $137. They are crappy. Ive been with them for 3 years now. Loved their service. But 7bweeks ago that stopped. Customer no service wont help you. Tried to get the corp. #. They wont give it to me. For stealing our money and getting no service at all. All my customers that have Sprint cannot use theirs either. Some of them are forced to buy some tower from them that lets them have service in their homes. Which sucks. They should give them out for free since they are the ones not fixing the problem. So if you are thinking of switching to Sprint dont do it. The site says its good service here but they lie. If you my contract is over with them but been holding on to see if they will fix soon. According to the Sprint store on N Academy and woodmen it wont be fixed till jan 20th. Thats really bad. Do not switch to Sprint unless you dont like talking to people.
Was this review helpful to you?Sprint
(0 stars) |
All Areas In Colorado Springs. | All Colorado Springs,
Colorado Springs, CO 80920 |
I call Sprint once a week since service has been down. Friday nov 8th will be 7 weeks since nonservice. They say they are switching from 3g to 4g. So anything south of the oracle bldg to about woodmen and south to peterson AF and fort carson not working. You can call someone for 20 secs. I have tried telling them its their service that sucks. All they say is we will put a ticket in on that area. They act stupid not answering any of the ?'s I ask. I was promised a $100 refund for month of oct. So far just crap. Now I just recieved my other bill full $137. They are crappy. Ive been with them for 3 years now. Loved their service. But 7bweeks ago that stopped. Customer no service wont help you. Tried to get the corp. #. They wont give it to me. I want to call them and talk to them b4 I file a class action lawsuit on them. For stealing our money and getting no service at all. All my customers that have Sprint cannot use theirs either. Some of them are forced to buy some tower from them that lets them have service in their homes. Which sucks. They should give them out for free since they are the ones not fixing the problem. So if you are thinking of switching to Sprint dont do it. The site says its good service here but they lie. If you my contract is over with them but been holding on to see if they will fix soon. According to the Sprint store on N Academy and woodmen it wont be fixed till jan 20th. Thats really bad. Do not switch to Sprint unless you dont like talking to people.
Was this review helpful to you?Verizon
(0 stars) |
Peterson Air Force Base | Powers and Platte / Airport,
Colorado Springs, CO 80916 |
Worst experience ever and even Verizon admit the coverage area has signal issue. However, they will not let me switch to another carrier. Since moving in from Hawaii, I have not been able to use my phone yet I pay over US$ 120 PM. Still fighting to get out of the contract and forget the cell phone for a while since all sucks in this area.
Was this review helpful to you?Sprint
(4 stars) |
Meridian | Woodman,
Peyton, CO 80831 |
According to the Sprint store out here, Sprint has been going through the motions of making its network in the springs relevant. Despite some headaches during this network update period, Sprint still has the best coverage out east, wife is on T-Mobile and is roaming the whole time.
Was this review helpful to you?AT&T
(5 stars) |
Powers | Research,
Colorado Springs, CO 80920 |
always have great service in Colorado springs
Was this review helpful to you?Sprint
(1 star) |
Downtown,
Colorado Springs, CO 80920 |
Have been dropping calls with Sprint for the last week. Sprint tells me they are upgrading their computer system. They didn't think they needed to tell their clients. Very poor customer service. Thinking about leaving
Was this review helpful to you?AT&T
(3 stars) |
Academy and Austin Bluffs,
Colorado Springs, CO 80917 |
Near my home by Academy and Austin Bluffs, I get good reception - not full strength but good enough that calls are rarely dropped. Like all carriers, signal strength can go from strong to gone over just a few hundred feet - it's a relic of all the small little hills scattered around town. Signal strength is strong at UCCS, but calls often drop when crossing the bridge at Union on Austin Bluffs.
Was this review helpful to you?AT&T
(2 stars) |
8th St. | Arcturus,
Colorado Springs, CO 80905 |
Very frustrating! I've been with AT&T since 1991 (started out as CellOne, went to AT&T, Cingular and then back to AT&T). I have always loved AT&Ts customer service. I have always loved AT&Ts coverage! Rarely had an issue that wasn't expected - i.e., you know their weak spots and know to be off the phone when you get there. I moved about a mile away a little over a year ago and have had trouble with the service ever since. I have a MicroCell in my home / office and changed phones as well. My iPhone 3GS was great but they blamed it so I went to the iPhone 4S. I love these phones AND it wasn't the phone. I am dropping calls two and three times while on the phone with clients, etc. even when I am not in my home by the M-Cell. The M-Cell strengthened my signal so I didn't have to go outside to get a good signal but I am still having issues here and elsewhere. Sounds like they are all this way. It has changed in the past year. Sorry! Yes, I choose to live here and I haven't had the issues I have experienced since the Waldo Canyon Fire last year. Don't know what happened, but something's changed.
Was this review helpful to you?Sprint
(1 star) |
Powers | Galley,
Colorado Springs, CO 80915 |
Had Sprint for 10+ years now and loved it... . till about a month ago cant hardly make phone calls, and not only do we not have 4g yet but the 3g has been getting slower and slower to where its barely even useable now. I have contacted Sprint customer service by phone and made complaints on Sprint community but I just get the same old crap about my phone is the problem... . then why is it mine and everybody else I know who has Sprint said the service sucks all of the sudden... why cant they just be honest and tell us whats going on? Maybe switching soon.
Was this review helpful to you?Verizon
(1 star) |
Parliament | Lexington,
Colorado Springs, CO 80920 |
Verizon has terrible coverage inside and outside my home in this area. It jumps between 3G and 4GLTE and the signal is usually 1 bar on either one. When I'm on the phone, making a voice call which is neither 3G or 4G the other party cuts in and out and it's hard to understand what they're saying. They say the same about my signal. I'll be contacting them to drop my contract after I've built up enough complaints with them.
Was this review helpful to you?AT&T
(4 stars) |
Cimarron Hills | Palmer Park and Peterson,
Colorado Springs, CO 80915 |
Just moved to the Springs from Dallas about a year and a half ago - there AT&T often dropped calls where I lived on my iPhone 4, and I thought it was the phone. Moved up here and used my iPhone 4 about 6 months and never had a dropped call. Then decided last spring to get a Samsung Galaxy Note II - had it for 2 weeks, couldn't get service on internet or calls still with AT&T... I took it back and got an iPhone 5 and now I get calls and keep calls without dropping and the internet is flawless out and about. What I would like to know is if there are any services that are better once you get out of the city... we go out camping a lot and it seems other people with Verizon have better service farther into the mountains, etc... is that just a tower thing? Whomever happens to have a tower closest to the area but it could be any of them or none of them? Would love to hear if anyone has great service with any carrier or any particular phone especially west of here in the Buena Vista area...
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