If you have options, RUNNNN, stay Farr away from these blood suckers. Customer service?? HA! Forget about it! (In my Fonz voice) these people will have you so irate over the surprise charges and unwillingness to even try to help you understand. Want a manager or supervisor?? 2out of 4 agents will tell u they ARE the manager, the other two will put up on hold for as long as it takes you to hang up, (I really believe this is how they were trained to respond) absoulty incredulous operation, you have to know before you jump in this pot that their connection sucks, ( we did it anyway because we were crunched with a new baby on the horizon) but for your customer service AND connection to be this horrible??? My prediction they will NOT be around in the next 5-10years.Was this review helpful to you?
Verizon has always been good to great Just little high in priceWas this review helpful to you?
Usually only 2 bars in my home. I often HAVE to use Wifi to access apps. (I work in Leadville, and get 4-5 bars there!) Very poor for a huge area like Colorado Springs. Used to be more reliable, but I've noticed a decline in the last 6 months.Was this review helpful to you?
Had all carriers T mobile was the best which is not saying much. Had comcast their wifi sucks. went to centurylink good wifi for my phone and got a phone that works good old hard lines. boosters do not work in my house used them allWas this review helpful to you?
Your home service depends on tower placement here in the Springs. My neighbor has AT&T and he gets bad signal at our apts and I get great Sprint coverage. He's cancelling and coming over to Sprint. It's all hit or miss in this town for him, he can hardly get his maps screen to populate while driving around anywhere in town and AT&T is pretty bad all around the entire town and Sprint is decent everywhere for me.Was this review helpful to you?
The signal strength went from -85 to -92db (4 or 3 bars) to -108db to 115db (2 bars at best... most of the time 1 bar) after July 2016. We lived at this location since 1995. We have to enable WiFi calling feature on our Samsung Galaxy 5 in order to be able making phone call at home. Verizon customer / technical service rep on the phone was rude and an idiot in which I already wrote a complaint letter. I worked for Verizon for 15 years and have been with Verizon Wireless since 1996. I hold two US network patents with Verizon Network Engineering Division. However, I cannot recommend them to anyone going forward with the signal and service issues. All my neighbors are pretty mad at Verizon Wireless. Two had left right after their contracts done. I will probably switch to another carrier after Jan 2017.Was this review helpful to you?
Have had Verizon for 4 years in Col Springs. Service has slowly declined year after year. So many dead spots in town... can't wait until our contract are upWas this review helpful to you?
How frustrating! So much business needs taken care of by phone when you first move to a new home and I can't get a signal unless I go to the far end of the block. The map shows towers all around me (practically in my backyard ) and I'm tied to a tower miles away! This huge corporation taking my money but expect me to spend $100-$400 on a micro tower for my home just to use their service. They don't deserve to be in business! !Was this review helpful to you?
I have lived near Orlando Fl, Wichita Falls Tx and this is the worst I have experienced. I am ready to buy my way out of my contract.Was this review helpful to you?
Nothing but problems since I moved here from out of state 8 months ago. About 3 weeks ago lost a bar of service. Last week called for help from T- Mobile finally when streaming became problematic everyday. Only yesterday, after calling again for help, did they bother to help me with a data "speed test". I was lucky that I persisted. I indeed had a low speed. Gotta say though that most of the representatives are great to deal with. Highly personable. It is with great disapponitment I find I must find a better phone company. They were great accross the board in Oregon. Here I don't think so! As retired disabled Veteran and getting up there in years, I need my phone service to function well at all times. Not getting that here.Was this review helpful to you?