Do not get but 1 or 2 bars sometimes text will not send. Have to go outside to send or keep a call going.Was this review helpful to you?
Live on top of a "bluff" reception is 2 bars, used to be 4. Had phone checked, it's perfect. Reception getting worse.Was this review helpful to you?
NO SERVICE INSIDE OF MY APT. WITH AT&T AND HAVE NEVER HAD THIS PROBLEM BEFORE - Phone does not ring with incoming calls. Cannot text (send or receive). If you are fortunate enough to get a signal it drops if you move in any direction. Two of my neighbors told me that AT&T would send me a free micro cell in order to get service inside my apartment. I went by the AT&T store and was told I needed to call customer service or otherwise the booster would cost me $150.00 at their store. I just got off the phone with AT&T for the second time and was told I had to purchase the micro cell as they knew nothing about any "free ones". I explained that I knew my neighbors had no reason to lie about it. AT&T customer service told me they had "degraded" towers in the area with no date for repair / replacement. She said, "They are aware of the problem." That was it! I told her I was not paying $150.00 for AT&T's problem and had no option but to switch companies. I'm switching to another carrier but after reading these posts I'm wondering if that will make any difference.Was this review helpful to you?
reception continues to get worseWas this review helpful to you?
Reception was adequate until 45-60 days ago. Instances of dropped calls, inability to connect, no voice (on my end), and a persistent echo now occur too regularly to allow me (and my employees) to effectively use our Galaxy S5s for business communication. AT&T's technical support confirmed numerous complaints from customers nearest my nearest towers. I was advised a microcell would improve my coverage; however, I was told by AT&T Retention I was not eligible for a microcell. I COULD buy one for $149 (after spending more than $30K on carrier charges for more than eleven years). Would love to find an objective coverage map to help make an informed decision on which carrier has best network stability...Was this review helpful to you?
One small bar on AT&T. Inside my house, nobody can hear me speak; I have so go outside to take a phone call. If I walk from one room to another, the call is disconnected.Was this review helpful to you?
NEVER receive 4G at the house. Have to go upstairs to get a 3G. Calls are dropped often. Just moved here.Was this review helpful to you?
It keeps dropping my calls every 10 to 20 mins. They said I have to paid for a new phone of $15.00.Was this review helpful to you?
I've never had an issue with dropped calls or no bars. I always have at least 3 bars and always at 4g. My boyfriend is also on AT&T and very rarely gets 2 bars and will drop calls. I have a iPhone 4s and he a flip phone from years ago.Was this review helpful to you?
We have to stand at three particular windows to have reception, although it can still cut out in a call. Texting works in about 50% of the house (it's a single floor house). We have the signal booster they sent us, but without a tech to set it up, we haven't found a spot where it could work. I tried moving it to a spot that showed better reception on my phone and reset both boxes of the signal booster, but it stopped working completely until I moved it back. I don't know what most cell phone companies are trying to pull. Before a full on boycott is done, hopefully one of them steps forward and tries to help people in the area with full transparency, and coverage maps that are more than 'estimates'.Was this review helpful to you?