I call Sprint once a week since service has been down. Friday nov 8th will be 7 weeks since nonservice. They say they are switching from 3g to 4g. So anything south of the oracle bldg to about woodmen and south to peterson AF and fort carson not working. You can call someone for 20 secs. I have tried telling them its their service that sucks. All they say is we will put a ticket in on that area. They act stupid not answering any of the ?'s I ask. I was promised a $100 refund for month of oct. So far just crap. Now I just recieved my other bill full $137. They are crappy. Ive been with them for 3 years now. Loved their service. But 7bweeks ago that stopped. Customer no service wont help you. Tried to get the corp. #. They wont give it to me. I want to call them and talk to them b4 I file a class action lawsuit on them. For stealing our money and getting no service at all. All my customers that have Sprint cannot use theirs either. Some of them are forced to buy some tower from them that lets them have service in their homes. Which sucks. They should give them out for free since they are the ones not fixing the problem. So if you are thinking of switching to Sprint dont do it. The site says its good service here but they lie. If you my contract is over with them but been holding on to see if they will fix soon. According to the Sprint store on N Academy and woodmen it wont be fixed till jan 20th. Thats really bad. Do not switch to Sprint unless you dont like talking to people.Was this review helpful to you?
Worst experience ever and even Verizon admit the coverage area has signal issue. However, they will not let me switch to another carrier. Since moving in from Hawaii, I have not been able to use my phone yet I pay over US$ 120 PM. Still fighting to get out of the contract and forget the cell phone for a while since all sucks in this area.Was this review helpful to you?
Texting is hit and miss. AT&T suggests installing a microcellWas this review helpful to you?
Have been dropping calls with Sprint for the last week. Sprint tells me they are upgrading their computer system. They didn't think they needed to tell their clients. Very poor customer service. Thinking about leavingWas this review helpful to you?
Near my home by Academy and Austin Bluffs, I get good reception - not full strength but good enough that calls are rarely dropped. Like all carriers, signal strength can go from strong to gone over just a few hundred feet - it's a relic of all the small little hills scattered around town. Signal strength is strong at UCCS, but calls often drop when crossing the bridge at Union on Austin Bluffs.Was this review helpful to you?
Very frustrating! I've been with AT&T since 1991 (started out as CellOne, went to AT&T, Cingular and then back to AT&T). I have always loved AT&Ts customer service. I have always loved AT&Ts coverage! Rarely had an issue that wasn't expected - i.e., you know their weak spots and know to be off the phone when you get there. I moved about a mile away a little over a year ago and have had trouble with the service ever since. I have a MicroCell in my home / office and changed phones as well. My iPhone 3GS was great but they blamed it so I went to the iPhone 4S. I love these phones AND it wasn't the phone. I am dropping calls two and three times while on the phone with clients, etc. even when I am not in my home by the M-Cell. The M-Cell strengthened my signal so I didn't have to go outside to get a good signal but I am still having issues here and elsewhere. Sounds like they are all this way. It has changed in the past year. Sorry! Yes, I choose to live here and I haven't had the issues I have experienced since the Waldo Canyon Fire last year. Don't know what happened, but something's changed.Was this review helpful to you?
Had Sprint for 10+ years now and loved it... . till about a month ago cant hardly make phone calls, and not only do we not have 4g yet but the 3g has been getting slower and slower to where its barely even useable now. I have contacted Sprint customer service by phone and made complaints on Sprint community but I just get the same old crap about my phone is the problem... . then why is it mine and everybody else I know who has Sprint said the service sucks all of the sudden... why cant they just be honest and tell us whats going on? Maybe switching soon.Was this review helpful to you?
Verizon has terrible coverage inside and outside my home in this area. It jumps between 3G and 4GLTE and the signal is usually 1 bar on either one. When I'm on the phone, making a voice call which is neither 3G or 4G the other party cuts in and out and it's hard to understand what they're saying. They say the same about my signal. I'll be contacting them to drop my contract after I've built up enough complaints with them.Was this review helpful to you?
Just moved to the Springs from Dallas about a year and a half ago - there AT&T often dropped calls where I lived on my iPhone 4, and I thought it was the phone. Moved up here and used my iPhone 4 about 6 months and never had a dropped call. Then decided last spring to get a Samsung Galaxy Note II - had it for 2 weeks, couldn't get service on internet or calls still with AT&T... I took it back and got an iPhone 5 and now I get calls and keep calls without dropping and the internet is flawless out and about. What I would like to know is if there are any services that are better once you get out of the city... we go out camping a lot and it seems other people with Verizon have better service farther into the mountains, etc... is that just a tower thing? Whomever happens to have a tower closest to the area but it could be any of them or none of them? Would love to hear if anyone has great service with any carrier or any particular phone especially west of here in the Buena Vista area...Was this review helpful to you?
I live in the center of town at the intersection of Woodman and Academy. I never have more than 3 bars, usually have 2, and right now I do not have reception at all. Lately every phone conversation I have that lasts more than 10 minutes, the call is dropped. I stopped at the T-Mobile store right down the street and also called them... they say they don't see any problems. FYI if you ever travel through Montana, North Dakota or Wyoming with T-Mobile don't plan on having reception at all!Was this review helpful to you?