I live and work on the west side of Co Springs. There are dead spots all throughout the 80906 and 80904 zip codes. I would switch but it sound like the other carriers are crap too.Was this review helpful to you?
Reception is horrible, dropped calls, Tech people try to help, but are poorly trained if at all, only found one competent individual at their company store!@Was this review helpful to you?
Pretty good service. Once in a while it drops out but I even get service in the basement.Was this review helpful to you?
I came to this store for the first time to simply follow through on a claim for my phone. Not only was the receptionist rude and unprofessional. She took my name off the list twice, said she called my name, but did not. I work in the service industry myself and would never be so blatantly rude to anyone.Was this review helpful to you?
If you have options, RUNNNN, stay Farr away from these blood suckers. Customer service?? HA! Forget about it! (In my Fonz voice) these people will have you so irate over the surprise charges and unwillingness to even try to help you understand. Want a manager or supervisor?? 2out of 4 agents will tell u they ARE the manager, the other two will put up on hold for as long as it takes you to hang up, (I really believe this is how they were trained to respond) absoulty incredulous operation, you have to know before you jump in this pot that their connection sucks, ( we did it anyway because we were crunched with a new baby on the horizon) but for your customer service AND connection to be this horrible??? My prediction they will NOT be around in the next 5-10years.Was this review helpful to you?
Verizon has always been good to great Just little high in priceWas this review helpful to you?
Usually only 2 bars in my home. I often HAVE to use Wifi to access apps. (I work in Leadville, and get 4-5 bars there!) Very poor for a huge area like Colorado Springs. Used to be more reliable, but I've noticed a decline in the last 6 months.Was this review helpful to you?
Had all carriers T mobile was the best which is not saying much. Had comcast their wifi sucks. went to centurylink good wifi for my phone and got a phone that works good old hard lines. boosters do not work in my house used them allWas this review helpful to you?
Your home service depends on tower placement here in the Springs. My neighbor has AT&T and he gets bad signal at our apts and I get great Sprint coverage. He's cancelling and coming over to Sprint. It's all hit or miss in this town for him, he can hardly get his maps screen to populate while driving around anywhere in town and AT&T is pretty bad all around the entire town and Sprint is decent everywhere for me.Was this review helpful to you?
The signal strength went from -85 to -92db (4 or 3 bars) to -108db to 115db (2 bars at best... most of the time 1 bar) after July 2016. We lived at this location since 1995. We have to enable WiFi calling feature on our Samsung Galaxy 5 in order to be able making phone call at home. Verizon customer / technical service rep on the phone was rude and an idiot in which I already wrote a complaint letter. I worked for Verizon for 15 years and have been with Verizon Wireless since 1996. I hold two US network patents with Verizon Network Engineering Division. However, I cannot recommend them to anyone going forward with the signal and service issues. All my neighbors are pretty mad at Verizon Wireless. Two had left right after their contracts done. I will probably switch to another carrier after Jan 2017.Was this review helpful to you?