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Phoenix, AZ 85018 Carrier Reviews & Coverage Maps


Rating
1. Verizon 2.5 star rating (2.5 stars | 80 Reviews)
2. T-Mobile 2.5 star rating (2.5 stars | 65 Reviews)
3. AT&T 1.6 star rating (1.6 stars | 83 Reviews)
4. Sprint 1.5 star rating (1.5 stars | 65 Reviews)

Total Coverage 2 star rating (2 stars | 331 Reviews)
Towers
Verizon Towers
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AT&T Towers
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T-Mobile

1 Out of 5 (1 star) | 23rd Ave. | Indian School, Phoenix, AZ 85015 |

I've been using T-Mobile for about 9yrs with no problems whatsoever up until around 15 months ago and since then it has progressively gotten worse. I used to always have 3-4 bars of 4G data with no dropped calls, fast internet / download speeds, no complaints. Now, practically all my calls are dropped 2-3x per call, I can't download anything from GP and sometimes I can't even get online at all! I don't know wtf T-Mobile has done but whatever it is it's not for the benefit of their customers and they need to FIX IT!

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Verizon

1 Out of 5 (1 star) | 4215 N Drinkwater Blvd. | Apt 158, Scottsdale, AZ 85251 |

I dont know why the hell I need to pay $64 a month to get such a poor signal @ home. I should probably be sitting in a bus stand to work. All I get is 1 bar on my iPhone. Not sure if phone sucks or service sucks.

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Verizon

1 Out of 5 (1 star) | Lincoln Dr., Paradise Valley, AZ 85253 |

Got to get a cell tower nearer PV. It's ridiculous how poorly cell phones work here!

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Verizon

1 Out of 5 (1 star) | Lincoln Dr., Paradise Valley, AZ 85253 |

Mom's old flip phone worked fine using Verizon in Paradise Valley. Got her an apple smart phone and the reception is poor. I don't get it. Going to Verizon to see if there's anything they can do. How come cell phone so bad in PV?

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AT&T

5 Out of 5 (5 stars) | Scottsdale Rd.& Thomas, Scottsdale, AZ 85257 |

Phone service is great no matter where I'm at no dropped calls in the last five years they are more per month works for me for now

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Verizon

2 Out of 5 (2 stars) | Indian School | Central Ave., Phoenix, AZ 85012 |

It seems the phones are getting smarter but the phone service is getting worse. I have noticed many more dropped calls or muted calls over the past year. When I go north on central between Bethany Home and Dunlap I experience dropped calls regularly. When I head east on Osborne between 7th st and 12 st I experience muted calls. I can hear the other party asking if I an there and then they hang up. Frustrating!

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Sprint

0 Out of 5 (0 stars) | 20th St. | Camelback, Phoenix, AZ 85016 |

I AM HAVING THE WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE! DOES ANYONE KNOW A GOOD LAWYER? My contract / lease was up with Sprint 2 months ago, and they have messed up my account so badly, I can’t get my phone unlocked to move to another carrier! In August, someone hacked into my online Sprint account and purchased 2 iPhones and 2 iPads. I called to report this to Sprint, and after several minutes on hold with customer service, a transfer to their fraud department, and another 45 minutes on hold, I filed a fraud case. I called a month later to follow up, and they hadn’t even opened the case! A month later, I was getting notices they were going to send me to collections because of the astronomical balance on my account. I called again, and again, and again. Every time I called the fraud department, I was put on hold for 45 minutes to an hour 15 minutes before anyone would even answer the phone! I finally talked to the supervisor Mindy a couple weeks ago, and she was able to expedite the credit. However, two weeks later, Sprint Customer Service is telling me I have to purchase my phone in the store to keep it (I can’t do it online or over the phone), so I have spent 3 hours in 2 different Sprint stores trying to pay $200 to purchase my phone, only to be told my account is frozen by the fraud department and they cannot process my payment. After a couple more hours on hold, I talked to Mindy again, and her boss Greg, the Fraud Manager, only to be told that they don’t have any holds on my phone. I went to Verizon to see if they could just transfer my service to them, but Sprint has my phone locked to their cell towers! After another hour on hold with Sprint, I finally talked to the correct department (Retention) to unlock my phone so I can transfer service, but they won’t do it until it is paid off! I AM IN THIS VICIOUS CYCLE AND NOONE IS TRYING TO FIX IT! I have talked to managers of all these departments and at the two stores I visited, and everyone is pointing fingers at other departments! At this point, my billing cycle ends today so I think they may be doing it on purpose to try to trap me into keeping their service for another month!

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Sprint

1 Out of 5 (1 star) | 6022 N 32nd Ave., Phoenix, AZ 85017 |

sprint sucks metro was better so was t mobile and Verizon I only went with Sprint because I got a good deal on iphone 7 but o well

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T-Mobile

1 Out of 5 (1 star) | Indian School | 24th St., Phoenix, AZ 85016 |

T-Mobile has horrible coverage and uses frequencies which are useless in buildings. In fact the T-Mobile store in the Camelback Collonade told me they have too many users in the area for their network. T-Mobile is supposed to use some new antennas in the are but that has not happened yet. Even with 2 -3 bars of signal I will fail to send / receive texts and get zero internet usage. My home is even worse. Now they claim it is my phone and I need to replace it. Course I bought it from them 90 days ago so they wont do anything about it even though I reported the problems literally within 3 days of getting the phone. T-Mobile is horrible in proper central and downtown Phoenix. I'll go back to Verizon, and considering Verizon may be run by a Sith Lord, that's saying something.

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T-Mobile

4 Out of 5 (4 stars) | 90th St. | Thunderbird, Scottsdale, AZ 85260 |

Way better reception for my area than I had with Verizon

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