WORST CUSTOMER SERVICE THEY ARE LIARS THEY NEVER PAY FOR YOUR CANCELLATION WHEN YOU SWITCH. ITS BEEN A YEAR SINCE I GOT TMOBILE AND I HAVE RECEIVED NO MONEY TO PAY OFF VERIZON. THANKS TO THAT I WILL BE RETURNING MY PHONE AND GETTING VERIZON AGAIN.Was this review helpful to you?
Sprint absolutely sucks here. Used to be great for many years- loved their service. Then the past year has been a nightmare. Traded in 3 new phones- still no reception, dropped calls. Even Sprint said it was them, not the hardware - so much so that they agreed to cancel my contract when they saw through diagnostic review that there was 90% dropped calls!Was this review helpful to you?
Dropped calls. Caller on other end cannot hear me. Have repeatedly reported this for 3 months, since I purchased the iPhone 6.. All I get are excuses. Horrible service! Have paid over $75 each month for three months for incomplete non acceptable service with Verizon All I get is double talk from reps and supervisors. Trying to find an acceptable carrier...Was this review helpful to you?
I give them a 4 star rating. I have been on and off with Verizon. The service is AWESOME however it is very expensive! I will not lie I have had some dead zones. Its a WIRELESS phone what do you expect? if they will lower the prices a bit more I would give them a 5 star!Was this review helpful to you?
1 bar mostly occasionally 2 barsWas this review helpful to you?
I have been a Verizon customer since 2001, when I started selling their phones and services at RadioShack and later at Wal-Mart. Back then, I truly believed they had the superior service. but since the advent of 4G LTE, their service has gone downhill. When I am at home, I am connected to my Wi-Fi, but I just checked my signal strength and I have NO bars and a -97dB signal strength, and there's are to cell towers literally a stone's throw away from me! WTF?!?! It's even worse wher I work! Mostly I get a half-assed 3G signal there that drops to 1X! And when I called Verizon techical support, they tell me that the nearest tower is at least a mile away, and I work in a high-traffic business park. Their "remedy" is to have my employer install a repeater in our building. Now, I just tried upgrading my phone before their new pricing model went into effect. I thought I was "upgrading" my phone, but it turned out to be a "downgrade". And for the "next best" phone (which had a retail price difference of $72), they wanted $99. To get a phone that still has an SD card slot (like my old phone) would cost even MORE! So what the "F" am I paying for???? I barely use half of my 2Gb bandwidth allotment, and now they want to charge more! I've had enough, If I were to decide to upgrade my phone later under their new "business model", I'd be paying a monthly phone fee on top of the contract! Just another way to stick it to ya! Verizon, YOU can stick it where the sun don't shine!Was this review helpful to you?
Absolutely no cell phone reception inside of Manzanita, and my wifi connection wigs out frequently. Get a different provider if you're living in Manzy.Was this review helpful to you?
Have had Verizon for 15 years. Have lived in same home with normal service for 11.5 years. In late May, no bars all of a sudden. 12 hours of talking finally got them to tell me they're upgrading my cell tower. Got 3G service, never 4 G, and base 3-bar phone service for about 3 weeks, then it disappeared again. They have now told me that I am now in what they call a limited service area due to something happening to my cell tower. The solution per them is to either buy a $250 network extender, or they will let me out of the contract with no charge. Basically, they told me thy just don't give a shit, and although they've admitted it's their fault, they won't give me the equipment because of their arrangement with Samsung. BS, BS, BS, BS! Seeing some of the other circumstances described on here about Verizon, I'd say their commercials are also full of shit!Was this review helpful to you?
No issues getting a signal through the entire metro area. Only issue was in my home and it was a bar or so. I went to a T-Mobile store and got a router and it seems to have cured the lack of signal in my home.Was this review helpful to you?
recent reception is worst ?Was this review helpful to you?