For about the last six weeks, the cellular reception is atrocious. I now routinely miss calls and only discover this when the data (WiFi) side of the phone polls my voicemail provider. iPhone 5S, StraightTalk using AT&T towers / network.Was this review helpful to you?
5 bars in my home. 4g lte not available as I write this review. If you're looking for phone service its great, just dont count on any data.Was this review helpful to you?
I switched to Sprint after 8yrs with AT&T becuz it was $50 / mo less. I travel in mainly central and north Phoenix, north Scottsdale, Carefree, Cave Creek, and Paradise Valley. 90% of the time I'm not on 4G, it's mostly Sprint's 3G or 1x. Even the 10% of the time I'm on 4G, it's never more than 3 bars. In spite of this, speaking on the phone seems to work ok most of the time(or at least it's manageable). However, the data speeds are inexcusable / atrocious.Was this review helpful to you?
WORST CUSTOMER SERVICE THEY ARE LIARS THEY NEVER PAY FOR YOUR CANCELLATION WHEN YOU SWITCH. ITS BEEN A YEAR SINCE I GOT TMOBILE AND I HAVE RECEIVED NO MONEY TO PAY OFF VERIZON. THANKS TO THAT I WILL BE RETURNING MY PHONE AND GETTING VERIZON AGAIN.Was this review helpful to you?
Sprint absolutely sucks here. Used to be great for many years- loved their service. Then the past year has been a nightmare. Traded in 3 new phones- still no reception, dropped calls. Even Sprint said it was them, not the hardware - so much so that they agreed to cancel my contract when they saw through diagnostic review that there was 90% dropped calls!Was this review helpful to you?
Dropped calls. Caller on other end cannot hear me. Have repeatedly reported this for 3 months, since I purchased the iPhone 6.. All I get are excuses. Horrible service! Have paid over $75 each month for three months for incomplete non acceptable service with Verizon All I get is double talk from reps and supervisors. Trying to find an acceptable carrier...Was this review helpful to you?
I give them a 4 star rating. I have been on and off with Verizon. The service is AWESOME however it is very expensive! I will not lie I have had some dead zones. Its a WIRELESS phone what do you expect? if they will lower the prices a bit more I would give them a 5 star!Was this review helpful to you?
1 bar mostly occasionally 2 barsWas this review helpful to you?
I have been a Verizon customer since 2001, when I started selling their phones and services at RadioShack and later at Wal-Mart. Back then, I truly believed they had the superior service. but since the advent of 4G LTE, their service has gone downhill. When I am at home, I am connected to my Wi-Fi, but I just checked my signal strength and I have NO bars and a -97dB signal strength, and there's are to cell towers literally a stone's throw away from me! WTF?!?! It's even worse wher I work! Mostly I get a half-assed 3G signal there that drops to 1X! And when I called Verizon techical support, they tell me that the nearest tower is at least a mile away, and I work in a high-traffic business park. Their "remedy" is to have my employer install a repeater in our building. Now, I just tried upgrading my phone before their new pricing model went into effect. I thought I was "upgrading" my phone, but it turned out to be a "downgrade". And for the "next best" phone (which had a retail price difference of $72), they wanted $99. To get a phone that still has an SD card slot (like my old phone) would cost even MORE! So what the "F" am I paying for???? I barely use half of my 2Gb bandwidth allotment, and now they want to charge more! I've had enough, If I were to decide to upgrade my phone later under their new "business model", I'd be paying a monthly phone fee on top of the contract! Just another way to stick it to ya! Verizon, YOU can stick it where the sun don't shine!Was this review helpful to you?
Absolutely no cell phone reception inside of Manzanita, and my wifi connection wigs out frequently. Get a different provider if you're living in Manzy.Was this review helpful to you?