(2.4 stars)
(1.3 stars)
Sprint
|
Ahwatukee | Elliot and 48th,
Phoenix, AZ 85044 |
November 30, 2013
Very poor reception in my home with Sprint -- continually drops calls, conversations fade in and out. Was told when I started with Sprint that reception was good in my area and that they were upgrading the towers in my area; that was 1-1 / 2 years ago. From what I've read and been told, Sprint has been lying about their upgrades and switching to 4G for years. I have filed complaints with FCC and BBB but to no avail. Sprint is unwilling to admit responsibility for the lack of service and unwilling to provide any solution. Sprint continually maintains that my problems stem from my device which is an IPhone, although they can not explain, if it is my device, why it works elsewhere. When I originally went to the Sprint store to complain about my home service I was told by the the manager to "buy a new home."
Was this review helpful to you?1 out of 1 people found this review helpful.
AT&T
|
40th St. | Baseline,
Phoenix, AZ 85040 |
November 09, 2013
I am a very experienced in mobile telephony technology and used to test mobile phones (on all major carriers) as well as variious networks for prominent online websites. In the past year, I have moved to the area from the midwest in the past year. While overall coverage in Phoenix is not as good in some other major metropolitan areas, I have found that calls and tests in the greater metropolitan area of Phoenix to be very good with AT&T. Data services on LTE work well when outdoors, but due LTE's frequency, data services can be mixed in indoors. HSPA(+) services work have better building penetration and work much better overall in the area. Using a variety of test methods, I have found AT&Ts signal overall to be quite good, with Verizon's coming in a close second and T-Mobiles to be quite good as well. My test set indicates rather poor performance for Sprint in certain areas and with poor data connectivity throughout the valley.
Was this review helpful to you?2 out of 2 people found this review helpful.
T-Mobile
|
Rural and Galveston,
Chandler, AZ 85226 |
October 16, 2013
Works fine with 5 bar LTE coverage Galaxy Note 2 in most of the Valley but at home I struggle to get 1-2 bars 4g non-lte and wifi does better for data at home. Probably intel plant behind my house is to blame because it can cause interference. Still worth the money. But I can still receive calls and keep the conversation at home without a dropped call ever so at least the most critical function of the phone is trouble-free. No dropped calls yet. T-Mobile rules.
Was this review helpful to you?1 out of 1 people found this review helpful.
Sprint
|
Mill Ave. | Baseline,
Tempe, AZ 85282 |
October 10, 2013
For the first two months of service with Sprint my phone worked perfectly with great coverage.( after regretfully leaving verizon) I am losing calls, not able to send text messages or use my pandora on my smart phone. I wish I stayed with verizon. this is ridiculous being in a large city and not having coverage to make 1 call without it being dropped.
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
Guadalupe | McClintock,
Tempe, AZ 85283 |
October 02, 2013
I've been a Verizon customer for about 12 years. The service finally degraded to the point that I had wildly fluctuating "bars" and voice calls going in and out. This occurred for both of our phones, in and out of the house. Verizon first failed to follow up (techs not returning calls), then gave poor instructions (Mark 5-8 calls, then wait for us to call you back, when the system then "dropped" my ticket as I wasn't marking any more calls.) Then told it was SIM card (no, both our phones). Finally Verizon admits I am in a "marginal service area" that is getting worse because of lots of new customers. They MAY improve service in a year (how unspecified.) I was told to get a new piece of equipment so I could get my voice calls over the internet (yet continue to pay Verizon for service they can't provide.) FINALLY they admit I can leave Verizon without any penalty (contract fee)-- we'll see. I am told to "find another provider that works better" and switch. Of course, one can't know if the service is better until the change is made-- it could be worse, right? Any thoughts on a better provider in my area?
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
Chandler | Kyrene,
Chandler, AZ 85226 |
August 18, 2013
just not good in the back of my work
Was this review helpful to you?0 out of 0 people found this review helpful.
AT&T
|
4939 W. Ray Rd. | Ray and Rural,
Chandler, AZ 85226 |
August 16, 2013
What happened to AT&T service? I have no connection. My phone is always "Searching"
Was this review helpful to you?0 out of 0 people found this review helpful.
T-Mobile
|
48 St. and Francisco Dr. | 48 St. and Baseline Rd.,
Phoenix, AZ 85044 |
July 28, 2013
T-Mobile signal is very weak to non-existent at times within the office building at 48 St. and Francisco Dr. Have spoken to other co-workers, they get good signal strength on ATT or Verizon. T-Mobile, you better fix the signal strength or we switch to another carrier!
Was this review helpful to you?6 out of 6 people found this review helpful.
T-Mobile
|
East Valley | East Valley ,
Chandler, AZ 85224 |
July 12, 2013
I seem to have perfect signal all throughout the East Valley area. 4G everywhere.
Was this review helpful to you?2 out of 2 people found this review helpful.
Verizon
|
24th and Pecos To Chandler Blvd.And Desert Foothil | 24th and Pecs, Chandler Blvd.And Desert Foothills,
Phoenix, AZ 85048 |
June 17, 2013
Two weeks ago our service literally fell off the grid. 95% of the time we cannot make or receive phone calls. No problem with text messaging. Have contacted Verizon and never got a satisfactory answer. We suddenly find ourselves in a black hole with the solution Verizon suggest - buy their $250 net work booster. I consider this a breach of contract. Very disappointed in a company I was very happy with. Did they recently loose a contract on a cell tower that provided service to us?
Was this review helpful to you?6 out of 6 people found this review helpful.
Sprint
|
McClintock | Elliot,
Tempe, AZ 85284 |
May 21, 2013
Calls constantly dropping. Can't really use cellular inside home. I could understand if we lived at the edge of metro area but this is ridiculous. Have had Sprint over 10 years and seems to be getting worse rather than better. We've been paying the 'Premium Data' fee on multiple phones for years and STILL DONT HAVE 4G! We have avoided upgrading phones as to ditch contract and jump ship very soon. DO NOT GO WITH SPRINT!
Was this review helpful to you?5 out of 5 people found this review helpful.
Sprint
|
Ray Rd.And 40th St.,
Phoenix, AZ 85044 |
May 10, 2013
Sprint. I was sold the 4G Evo phone 3 years ago with the promise that I would have 4G service within a few months. Still waiting. Horrible everywhere. It takes 2-3 minutes to get to any website. I broke my first Evo a year ago, replacement Evo, same issues. And within a a month, the screen became dusty. All of my friends have Verizon and they love it. I stuck with Sprint because of the price but as they say, you get what you pay for. Switching to Verizon, iPhone 5 or the latest Galaxy. Not sure which way I will go on the phone. Any thoughts.
Was this review helpful to you?9 out of 10 people found this review helpful.
Verizon
|
Baseline | Medina,
Tempe, AZ 85282 |
February 17, 2013
We are wintering in different areas, and this is one where the Verizon isn't very good! The data is slow and we must be outside to call.
Was this review helpful to you?1 out of 1 people found this review helpful.
Verizon
|
Ray | Rural,
Chandler, AZ 85226 |
February 07, 2013
I get poor reception in my home and at work. Downloads are slow too. Not worth the premium price.
Was this review helpful to you?0 out of 0 people found this review helpful.
Sprint
|
51st Ave.And Baseline,
Laveen, AZ 85339 |
November 23, 2012
Horrible reception - just got the phone and have dropped calls almost every time and the 2g service is what this 4g phone amounts too.
Was this review helpful to you?3 out of 3 people found this review helpful.
Sprint
|
48TH St. | Warner Rd.,
Phoenix, AZ 85044 |
November 04, 2012
Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.
Was this review helpful to you?12 out of 13 people found this review helpful.
AT&T
|
855 N Dobson Rd. | N Dobson Rd.And W Ray Rd.,
Chandler, AZ 85224 |
October 25, 2012
Voice : If you are in Dobson and Ray - Anderson Springs, forget making calls. I moved to an apartment and I get no reception. I get some reception - 1 bar - in my bathroom and now that is where my phone is, set on loud and door open all the time. Unfortunately, I am on contract and unable to cancel. Very Sad. :( Data : If you are looking for LTE coverage, ATT's own coverage map doesn't show any 4G LTE coverage South west of Ray and Dobson. I have tried this with someone's phone - Doesn't have LTE coverage.
Was this review helpful to you?10 out of 11 people found this review helpful.
T-Mobile
|
48th St. and Broadway,
Tempe, AZ 85282 |
June 04, 2012
Inside buildings at my location is horrible. Outside is acceptable but not great.
Was this review helpful to you?4 out of 6 people found this review helpful.
T-Mobile
|
Baseline | Rural,
Tempe, AZ 85283 |
May 30, 2012
I have had T-Mobile for 13 years now and have seen huge improvements over the years. I cant say I have never had a dropped call but I can say that the service and data speeds I get are great. Pretty much Always have service, even in buildings and use my phone as a wifi hot spot and there is no extra charge. T-Mobile does have unlimited data but after 5GB it is slowed down quite a bit but at least no extra charge for going over. Their prices are way cheaper than their competitors as well.
Was this review helpful to you?48 out of 52 people found this review helpful.
Verizon
|
Tempe,
Tempe, AZ 85282 |
May 20, 2012
I have lived in the Phoenix area for 16 years and always had Verizon and never dropped a call. I traveled to different cities in the US, go hiking and skiing and very seldom or never I had a problem with reception. My friends who have ATT or Spring or TMobil always had more problem that I do.
Was this review helpful to you?30 out of 37 people found this review helpful.
Sprint
|
Ray Rd. | 101,
Chandler, AZ 85224 |
November 23, 2011
Sprint reception is fine. But not full bars or speed in this area. No dropped calls.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Ray Rd. | 101,
Chandler, AZ 85224 |
November 23, 2011
Can not make or receive calls in my home or front yard. Reception cuts out until phone call drops. 100% of calls will fail. Back yard is Touch and go, never good.
Was this review helpful to you?17 out of 19 people found this review helpful.
Sprint
|
Ahwatukee | South Mountain Pkwy. and Ray Rd.,
Phoenix, AZ 85044 |
October 30, 2011
Left area in April 2010. At the time, On St.coverage was okay if I was in open areas. But when inside a building, expected a drop within 60 seconds. The closest towers were one mile away to the south (downhill) and two miles away to the east. I had three bars of signal, but it was a trick. To try to stop some dropped calls carriers can increase power on the downlink from the tower to the phone, what the bars indicate. But the mobile only has a small battery. It is maxed out at a mile at most and after that its uplink signal degrades and drops.
Was this review helpful to you?68 out of 71 people found this review helpful.
AT&T
|
Ahwatukee | 40th St. and Pecos,
Phoenix, AZ 85048 |
September 29, 2011
Switched to AT&T 2 years ago for all the wrong reasons and have suffered every since. I would estimate drop calls to happen 50% of the time, 20% of the time calls go dead for about 20-30 seconds, another category is my phone doesn't ring 30% of the time and I just get a chime when I'm notified someone has left a voice mail. I've encountered bad spots with AT&T all over Ahwatukee especially main areas like Ray and 48th St. Trust me, stay away from AT&T, 2 soup cans and a piece of string will get you further. I'm going back to Verizon where I've never had a problem in the past once the IPhone 5 comes out very soon.
Was this review helpful to you?66 out of 69 people found this review helpful.
Sprint
|
Alma School | Elliot,
Chandler, AZ 85224 |
May 16, 2011
Coverage is spotty all over Chandler; hardly ever see more than 1-2 bars. Really bad when driving- sound cuts in and out can barely understand the other person. Drops lots of calls. Should have stayed with T-Mobile, never a single problem, worked just like my home phone!
Was this review helpful to you?26 out of 31 people found this review helpful.
Sprint
|
Priest Dr. | Elliot Rd.,
Tempe, AZ 85283 |
February 18, 2011
I get average to good signal but the 3G speeds sucks. I mostly get <1Mb / s, average <500kb / s. I wish Sprint will increase their trunk lines (T1s or Fiber) to accommodate all the Android phones that they have released in the last 6 months.
Was this review helpful to you?24 out of 29 people found this review helpful.
Sprint
|
Elliot | Rural,
Tempe, AZ 85284 |
June 15, 2010
Sprint claims there should be reception in this area of at least two bars. Gave me a replacement phone. It is not the phone, it is Sprint's lack in coverage.
Was this review helpful to you?16 out of 18 people found this review helpful.
AT&T
|
McClintock | Southern,
Tempe, AZ 85282 |
June 14, 2010
Good reception. I've had one drop call since we've moved back from California in March.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Pecos Rd. | Alma School,
Chandler, AZ 85224 |
December 14, 2009
Lots and lots of drop calls on 3G. on EDGE there is no drop calls at all. 3G coverage is really bad and calls will drop every 2-3 minutes.
Was this review helpful to you?15 out of 21 people found this review helpful.
AT&T
|
Dobson | Galveston,
Chandler, AZ 85224 |
November 07, 2009
Numerous dropped calls. According to doctor's office, known issue.
Was this review helpful to you?4 out of 5 people found this review helpful.
T-Mobile
|
Power | Pecos,
Chandler, AZ 85224 |
October 17, 2009
house sitting for my friends and keep getting sos only randomly... weak signal pathetic tmoile, for as much as we pay you guys
Was this review helpful to you?14 out of 20 people found this review helpful.
T-Mobile
|
Apartment,
Tempe, AZ 85283 |
October 14, 2009
The internet is dissapointing. I only get 1 bar and its slow. Wanna switch to verizon
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Clubhouse Dr. | 1,
Phoenix, AZ 85048 |
August 21, 2009
I do not know what is going on in my area. I have a TMobile phone, the service for which is sketchy. I took AT&T service with iPhone for business and this phone would not work at all. I am talking to AT&T for making a full refund if they cannot provide coverage.
Was this review helpful to you?24 out of 30 people found this review helpful.
Verizon
|
I-10 | US 60,
Tempe, AZ 85282 |
July 31, 2009
From a Razr to an enV to a Curve 8330 to a Storm and now a Tour, coverage and call quality has been superb in and around Phoenix, Tempe, Mesa, Chandler, and Scottsdale. The Tour gets 3G just about anywhere I've been. Dropped calls are a non issue.
Was this review helpful to you?24 out of 29 people found this review helpful.
AT&T
|
67th Ave.And Southern,
Laveen, AZ 85339 |
June 10, 2009
For the past three years, the cell phoen reception has been extremely poor no matter what carrier (AT7T, Verizon, Alltel) or phone (Blackberry, iPhone, Alltel Pocket PC) that is used. I don't understand why the problem hasn't been corrected in htree years.
Was this review helpful to you?26 out of 30 people found this review helpful.
AT&T
|
Home | Rural / Galveston,
Chandler, AZ 85226 |
May 16, 2009
Reception is most of time 5 bars on 3G (not just EDGE) with AT&T and the iPhone 3G... Sometimes 4 bars on 3G but very rarely below that... I havent dropped too many calls here with AT&T... .I will give up Verizon and go back because AT&T does better in my house than Verizon... I have found AT&T to do real well in almost all of the Phoenix metro area and excel over Sprint in a lot of areas and better than Verizon in my home...
Was this review helpful to you?45 out of 49 people found this review helpful.
Verizon
|
Home | Rural / Galveston,
Chandler, AZ 85226 |
May 16, 2009
Reception inside my house is not very reliable... I have dropped enough calls and signals in the house to not trust that Verizon is as good as they used to be... EVDO is not so good in many cases, 1xRTT mode does better a lot of the time with verizon... Blackberry Curve 8330 and Samsung A930 didn't do to well in my house as well as my girlfriend's Blackberry Storm also had dropped calls here... Sometimes I get three or four bars but it is hard to keep the good signal... People who have visited my house in the past had no trouble using their Verizon phones... .So I think that Verizon is losing repeaters here and I'm surprised it really hasn't improved in the last few weeks by much...
Was this review helpful to you?70 out of 73 people found this review helpful.
T-Mobile
|
Baseline and 75th Ave.,
Laveen, AZ 85339 |
March 29, 2009
No reception in front of house, very little in home. No reception until out of subdivision. Even problems with wi-fi.
Was this review helpful to you?13 out of 19 people found this review helpful.
Verizon
|
Kyrene De Las Lomas School | Warner-Elliott Loop and Equestrian Trl,
Phoenix, AZ 85044 |
January 20, 2009
I have maybe 2 spots inside my house (standing on one leg with my other hand in the air) that I get reception and even going outside there are a limited number of spots. If I drive down the street maybe 200 yards, I'm back up to 4 bars. They're putting in one of the palm tree looking cell towers on the school grounds but how do I know if it will help me? Both my work phone and personal phone are through Verizon and I'm currently screwed.
Was this review helpful to you?45 out of 49 people found this review helpful.
AT&T
|
Suncrest Ct. | Equestrian Trail,
Phoenix, AZ 85044 |
January 09, 2009
The reception inside my house on Suncrest Court is absolutely HORRIBLE it's pretty much pointless to even have a cell phone around here... Every service that I've tested around here receives NO service and it's absolutely disappointing considering the technology these days. UNACCEPTABLE!
Was this review helpful to you?27 out of 33 people found this review helpful.
AT&T
|
Warner and Alma School,
Chandler, AZ 85224 |
January 04, 2009
Cingular Reception sucks at Kachina Apts. Have to go outside and hunt for a signal.
Was this review helpful to you?4 out of 5 people found this review helpful.
AT&T
|
Baseline | 73 Av,
Laveen, AZ 85339 |
December 30, 2008
None iside till about end of driveway... then it is poor.
Was this review helpful to you?4 out of 5 people found this review helpful.
T-Mobile
|
67th Ave.And Baseline | 67th Ave.And Vineyard,
Laveen, AZ 85339 |
December 17, 2008
No reception at all inside my house. If I go outside, I get decent reception but sometimes get disconnected.
Was this review helpful to you?12 out of 18 people found this review helpful.
Alltel
|
Carver Rd.,
Laveen, AZ 85339 |
December 12, 2008
I always get full signal strength and no dropped calls with Alltel in the Sunset Cove area. No other carrier works back in this canyon.
Was this review helpful to you?15 out of 21 people found this review helpful.
Verizon
|
Rural | Elliot,
Tempe, AZ 85284 |
September 24, 2008
Never have dropped a call and if I did I cant remember. Excellent call quality, excellent phones, excellent customer service, 6 out of 5 stars. I left for the iPhone but ended up paying the ETF and throwing my iPhone out the window, literally and going back to Verizon.
Was this review helpful to you?24 out of 30 people found this review helpful.
AT&T
|
Elliot | Rural,
Tempe, AZ 85284 |
September 24, 2008
Dropped calls left, right, up, down, all around. Signal bars are an optical illusion, you can drop calls whenever and wherever. By far, the WORST carrier in the southwest. Constant network failures, outtages, problems whatever you want to call it. Never, ever, going to get AT&T ever.
Was this review helpful to you?27 out of 33 people found this review helpful.
AT&T
|
17th Ave. | Chandler Blvd.,
Phoenix, AZ 85045 |
August 15, 2008
bought new IPhone no reception back to Verizon I guess
Was this review helpful to you?5 out of 6 people found this review helpful.
AT&T
|
Ray | Alma School,
Phoenix, AZ 85048 |
July 19, 2008
Terrible at my work location. Generally ok elsewhere
Was this review helpful to you?5 out of 6 people found this review helpful.
AT&T
|
Central | Fremont,
Phoenix, AZ 85041 |
July 12, 2008
Intersection of Central and Fremont gets horrible reception. Typically, Poor to No Reception. Driving down Fremont into the neighborhood between 7th Ave and Central, signal jumps between No Reception and Below Average (most times you can see 1 or 2 bars, however outbound calls fail and text messages can't be set and "No Service" appears during the call / SMS attempt ). Typically the "Below Adverage" rating is only while the phone is idle, so it is possible to receive SMS or calls, however answering the call or keeping the call established is nearly impossible.
Was this review helpful to you?66 out of 69 people found this review helpful.
AT&T
|
Central | Southern,
Phoenix, AZ 85041 |
July 12, 2008
About 2-4 blocks south of the tower location (towards Baseline) the signal goes from Perfect to Below Average. By the time you hit Fremont (Poncho's Mexican Restaurant is at that corner) signal falls to Poor, if you're lucky.
Was this review helpful to you?22 out of 27 people found this review helpful.
