Sprint
(1 star) |
East Chandler BLVD | South Desert Foothills PKWY,
Phoenix, AZ 85048 |
After recently moving here from Atlanta GA, I noticed I had been dropping calls, but this started with a few a day to an unbelievably 6-10 calls per day. After doing some research on cellular towers in the surrounding area of Phoenix I found that Sprint does not have many which may very well be the main issue. My wife would say my phone is fine, but now as of today she has been dropping calls left and right as well. So now we are thinking about switching to TMobile because from people we know here and the reviews I have read they get really good signal here. An added bonus is they also pay your termination fees, if you join and they offer an unlimited everything plan something we were used to with Sprint. I am def going to switch Sprint really sucks here in Phoenix. I was in Sierra Vista AZ and had no problems and that is a military town and they barely have radio stations.
Was this review helpful to you?Sprint
(1 star) |
67th Ave. | Baseline,
Laveen, AZ 85339 |
Sprint is very spotty in this area and while usable - dropped calls are frequent and certain areas of your house will have "okay" signal while others won't.
Was this review helpful to you?Sprint
(1 star) |
Ahwatukee | Elliot and 48th,
Phoenix, AZ 85044 |
Very poor reception in my home with Sprint -- continually drops calls, conversations fade in and out. Was told when I started with Sprint that reception was good in my area and that they were upgrading the towers in my area; that was 1-1 / 2 years ago. From what I've read and been told, Sprint has been lying about their upgrades and switching to 4G for years. I have filed complaints with FCC and BBB but to no avail. Sprint is unwilling to admit responsibility for the lack of service and unwilling to provide any solution. Sprint continually maintains that my problems stem from my device which is an IPhone, although they can not explain, if it is my device, why it works elsewhere. When I originally went to the Sprint store to complain about my home service I was told by the the manager to "buy a new home."
Was this review helpful to you?AT&T
(4 stars) |
40th St. | Baseline,
Phoenix, AZ 85040 |
I am a very experienced in mobile telephony technology and used to test mobile phones (on all major carriers) as well as variious networks for prominent online websites. In the past year, I have moved to the area from the midwest in the past year. While overall coverage in Phoenix is not as good in some other major metropolitan areas, I have found that calls and tests in the greater metropolitan area of Phoenix to be very good with AT&T. Data services on LTE work well when outdoors, but due LTE's frequency, data services can be mixed in indoors. HSPA(+) services work have better building penetration and work much better overall in the area. Using a variety of test methods, I have found AT&Ts signal overall to be quite good, with Verizon's coming in a close second and T-Mobiles to be quite good as well. My test set indicates rather poor performance for Sprint in certain areas and with poor data connectivity throughout the valley.
Was this review helpful to you?T-Mobile
(5 stars) |
Rural and Galveston,
Chandler, AZ 85226 |
Works fine with 5 bar LTE coverage Galaxy Note 2 in most of the Valley but at home I struggle to get 1-2 bars 4g non-lte and wifi does better for data at home. Probably intel plant behind my house is to blame because it can cause interference. Still worth the money. But I can still receive calls and keep the conversation at home without a dropped call ever so at least the most critical function of the phone is trouble-free. No dropped calls yet. T-Mobile rules.
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Sprint
(0 stars) |
Mill Ave. | Baseline,
Tempe, AZ 85282 |
For the first two months of service with Sprint my phone worked perfectly with great coverage.( after regretfully leaving verizon) I am losing calls, not able to send text messages or use my pandora on my smart phone. I wish I stayed with verizon. this is ridiculous being in a large city and not having coverage to make 1 call without it being dropped.
Was this review helpful to you?Verizon
(1 star) |
Guadalupe | McClintock,
Tempe, AZ 85283 |
I've been a Verizon customer for about 12 years. The service finally degraded to the point that I had wildly fluctuating "bars" and voice calls going in and out. This occurred for both of our phones, in and out of the house. Verizon first failed to follow up (techs not returning calls), then gave poor instructions (Mark 5-8 calls, then wait for us to call you back, when the system then "dropped" my ticket as I wasn't marking any more calls.) Then told it was SIM card (no, both our phones). Finally Verizon admits I am in a "marginal service area" that is getting worse because of lots of new customers. They MAY improve service in a year (how unspecified.) I was told to get a new piece of equipment so I could get my voice calls over the internet (yet continue to pay Verizon for service they can't provide.) FINALLY they admit I can leave Verizon without any penalty (contract fee)-- we'll see. I am told to "find another provider that works better" and switch. Of course, one can't know if the service is better until the change is made-- it could be worse, right? Any thoughts on a better provider in my area?
Was this review helpful to you?AT&T
(0 stars) |
4939 W. Ray Rd. | Ray and Rural,
Chandler, AZ 85226 |
What happened to AT&T service? I have no connection. My phone is always "Searching"
Was this review helpful to you?T-Mobile
(0 stars) |
48 St. and Francisco Dr. | 48 St. and Baseline Rd.,
Phoenix, AZ 85044 |
T-Mobile signal is very weak to non-existent at times within the office building at 48 St. and Francisco Dr. Have spoken to other co-workers, they get good signal strength on ATT or Verizon. T-Mobile, you better fix the signal strength or we switch to another carrier!
Was this review helpful to you?T-Mobile
(5 stars) |
East Valley | East Valley ,
Chandler, AZ 85224 |
I seem to have perfect signal all throughout the East Valley area. 4G everywhere.
Was this review helpful to you?Verizon
(0 stars) |
24th and Pecos To Chandler Blvd.And Desert Foothil | 24th and Pecs, Chandler Blvd.And Desert Foothills,
Phoenix, AZ 85048 |
Two weeks ago our service literally fell off the grid. 95% of the time we cannot make or receive phone calls. No problem with text messaging. Have contacted Verizon and never got a satisfactory answer. We suddenly find ourselves in a black hole with the solution Verizon suggest - buy their $250 net work booster. I consider this a breach of contract. Very disappointed in a company I was very happy with. Did they recently loose a contract on a cell tower that provided service to us?
Was this review helpful to you?Sprint
(0 stars) |
McClintock | Elliot,
Tempe, AZ 85284 |
Calls constantly dropping. Can't really use cellular inside home. I could understand if we lived at the edge of metro area but this is ridiculous. Have had Sprint over 10 years and seems to be getting worse rather than better. We've been paying the 'Premium Data' fee on multiple phones for years and STILL DONT HAVE 4G! We have avoided upgrading phones as to ditch contract and jump ship very soon. DO NOT GO WITH SPRINT!
Was this review helpful to you?Sprint
(1 star) |
Ray Rd.And 40th St.,
Phoenix, AZ 85044 |
Sprint. I was sold the 4G Evo phone 3 years ago with the promise that I would have 4G service within a few months. Still waiting. Horrible everywhere. It takes 2-3 minutes to get to any website. I broke my first Evo a year ago, replacement Evo, same issues. And within a a month, the screen became dusty. All of my friends have Verizon and they love it. I stuck with Sprint because of the price but as they say, you get what you pay for. Switching to Verizon, iPhone 5 or the latest Galaxy. Not sure which way I will go on the phone. Any thoughts.
Was this review helpful to you?Verizon
(1 star) |
Baseline | Medina,
Tempe, AZ 85282 |
We are wintering in different areas, and this is one where the Verizon isn't very good! The data is slow and we must be outside to call.
Was this review helpful to you?Verizon
(2 stars) |
Ray | Rural,
Chandler, AZ 85226 |
I get poor reception in my home and at work. Downloads are slow too. Not worth the premium price.
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Sprint
(0 stars) |
51st Ave.And Baseline,
Laveen, AZ 85339 |
Horrible reception - just got the phone and have dropped calls almost every time and the 2g service is what this 4g phone amounts too.
Was this review helpful to you?Sprint
(1 star) |
48TH St. | Warner Rd.,
Phoenix, AZ 85044 |
Coverage in area is poor to spotty. Service from front-line customer service is poor and inconsistent. Varying explanation of when 4G coverage will be coming to Phoenix.
Was this review helpful to you?AT&T
(1 star) |
855 N Dobson Rd. | N Dobson Rd.And W Ray Rd.,
Chandler, AZ 85224 |
Voice : If you are in Dobson and Ray - Anderson Springs, forget making calls. I moved to an apartment and I get no reception. I get some reception - 1 bar - in my bathroom and now that is where my phone is, set on loud and door open all the time. Unfortunately, I am on contract and unable to cancel. Very Sad. :( Data : If you are looking for LTE coverage, ATT's own coverage map doesn't show any 4G LTE coverage South west of Ray and Dobson. I have tried this with someone's phone - Doesn't have LTE coverage.
Was this review helpful to you?T-Mobile
(2 stars) |
48th St. and Broadway,
Tempe, AZ 85282 |
Inside buildings at my location is horrible. Outside is acceptable but not great.
Was this review helpful to you?T-Mobile
(4 stars) |
Baseline | Rural,
Tempe, AZ 85283 |
I have had T-Mobile for 13 years now and have seen huge improvements over the years. I cant say I have never had a dropped call but I can say that the service and data speeds I get are great. Pretty much Always have service, even in buildings and use my phone as a wifi hot spot and there is no extra charge. T-Mobile does have unlimited data but after 5GB it is slowed down quite a bit but at least no extra charge for going over. Their prices are way cheaper than their competitors as well.
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