Calls are constantly being interrupted / muted. Sometimes a call doesn't even go through to my phone and people assume the phone is off and don't call back. The 4G connection will show 3-4 bars many times, but the bandwidth is absolutely horrible. Basic browsing using phone data will make you feel like you're back in the days of dial-up. From what I can see, it's due to there being practically no cell towers in most of NW Glendale / Phoenix, except for 3rd party towers that are likely servicing 10's of thousands of people during peak hours.Was this review helpful to you?
I've been using T-Mobile for about 9yrs with no problems whatsoever up until around 15 months ago and since then it has progressively gotten worse. I used to always have 3-4 bars of 4G data with no dropped calls, fast internet / download speeds, no complaints. Now, practically all my calls are dropped 2-3x per call, I can't download anything from GP and sometimes I can't even get online at all! I don't know wtf T-Mobile has done but whatever it is it's not for the benefit of their customers and they need to FIX IT!Was this review helpful to you?
I dont know why the hell I need to pay $64 a month to get such a poor signal @ home. I should probably be sitting in a bus stand to work. All I get is 1 bar on my iPhone. Not sure if phone sucks or service sucks.Was this review helpful to you?
The serviceWas this review helpful to you?
Got to get a cell tower nearer PV. It's ridiculous how poorly cell phones work here!Was this review helpful to you?
Mom's old flip phone worked fine using Verizon in Paradise Valley. Got her an apple smart phone and the reception is poor. I don't get it. Going to Verizon to see if there's anything they can do. How come cell phone so bad in PV?Was this review helpful to you?
Phone service is great no matter where I'm at no dropped calls in the last five years they are more per month works for me for nowWas this review helpful to you?
Horrible reception. Cuts out all the time. They say to use WiFi assisted calling. That's not much better. Last year service was bad, but not this bad. I have to use a landline now for calls from home which is a pain.Was this review helpful to you?
It seems the phones are getting smarter but the phone service is getting worse. I have noticed many more dropped calls or muted calls over the past year. When I go north on central between Bethany Home and Dunlap I experience dropped calls regularly. When I head east on Osborne between 7th st and 12 st I experience muted calls. I can hear the other party asking if I an there and then they hang up. Frustrating!Was this review helpful to you?
Verizon cell coverage in this neighborhood was great when we first moved in 4 years ago. The last year it has sucked beyond belief. The only support Verizon will supply is to send a network extender that you have to hook up to your Wi-Fi to create a baby cell tower in your house. Very lame! As soon as our contract is up we will be finding a new cell phone carrierWas this review helpful to you?