Finally I spoke to The best engineer who is so helpful. I am in Phoenix Arizona and have Verizon. Young man I spoke with explain to me that Verizon had put new antennas on the cellular towers which are not as powerful, but supposedly more robust? Two months ago I had told Verizon Of my problems. I can get 4G service on the right side of the couch but 10 feet away in the kitchen, 4G degrades to 3G and eventually it wants to kick over to wifi. I'm not purchasing wifi from Verizon and they cannot provide a continuous connection, they will let you terminate your contract..WITHOUT PENALTY... . apparently I am in a "Fringe" (dead zone between 2 towers) area and Verizon is well aware that they have many of these areas between towers. As a result of having poor cellular service I was told I can break the contract without penalty because Verizon knows that they are unable to provide service up to their standards. Hallelujah!Was this review helpful to you?
Most of the time I get no reception in my home and intermittent reception in my yard. Verizon needs to put up another cell tower. I am using a Galaxy 3, but my wife's Galaxy 7 is not much better. I am not going to extend my contract to upgrade my phone without some guarantee that coverage in this area will improve.Was this review helpful to you?
Unable to make calls and receive thru any smart phone..also no receiving SMSWas this review helpful to you?
T Mobile has the worst customer service. I very been having sending and receiving texts messages for over a month now and get different responses from every tech I have spoke with. Would NOT recommend this service to anyoneWas this review helpful to you?
15 years of poor service. Why is it so hard to add another tower or 2 to improve our service. OR discount our rate to match the level of service we receive. Really frustrating!Was this review helpful to you?
We have never had a problem. Occasional dead spots when driving around.Was this review helpful to you?
I've had Verizon service for a few years, never a problem with reception. Data transfers can run slow especially when on the move, and my phone is always in 3G instead of 4G, but speeds are acceptable at home. I use the Verizon hotspot when cable internet goes out, its equally fast.Was this review helpful to you?
Verizon considers Gilbert, AZ a low access area and expected me to have no service or bad service. I was told I could buy an antenna for my house. They knew it would be bad service, nobody mentioned it when signing me up, but this is the answer I got all the way through the store manager and the manager at customer service. Spent 3 days on the phone with them for about 5 hours each day. Nothing fixed and never will be.Was this review helpful to you?
Data on Verizon here in San Tan Valley is slow, less then 1MBPs down. However, call service is 3 bars or more. My assumption is that this area doesn't have a lot of towers and it's probably congested with Verizon users. Still better then T-Mobile.Was this review helpful to you?
Have been using cricket for several months, they're an "MVNO" (Mobile Virtual Network Operator) that has recently been officially acquired by AT&T so-to-speak. Nevertheless ever since paying a $17 difference to upgrade from $35 Unlimited plan with only 2.5GB data to a truly "unlimited" High-Speed for $65 with AutoPay. In the middle of my service period. So far I've used over 15GB of data with no slow down at all :)! Consistent 8-10mbps down, and I've seen the upload as high as 22mbps! Which is great for if your backing up data, or do alotta web development. (Or for the NSA Surveillance to get your phone's data quick to Data Farms the state over ;) (LOL-Laugh it up!) Tho for $65 it beats the socks off of "CenturyLink" a local telecom / DSL provider for which has recently Provisioned to even slower speeds in Fountain Hills from 7mbps for a few years the fastest they offer to my residence is 5mbps down, and even after line quality tests they're a joke. I'm very much content with Cricket as is the same coverage as AT&T Pre-paid / contract suckers. Tho because cricket is an MVNO AT&T do technically have higher priority, and most likely slightly faster downstream speeds, etc! :) - KWASWas this review helpful to you?