Would have put no reception but wanted to register 1 star. Contacted Verizon through BBB formal complaint only to have a fast talking nervous rep from "executive office" call and offer lame excuses. Dropped calls, Voice mails that show up later because of no reception (just like others here) Degrading coverage over last year when previously it was ok (just like others here) Searched problem and found countless costumers having same issues here and in the east valley (Mesa Arizona) Rep had to call me back on my LAND LINE because my reception was so bad! UNBELIEVABLE! Problem continues to get worse and they have been notified by countless times. Please file BBB complaint, contact corporate by E-Mail or vote by switching... ... ... ... ... .Was this review helpful to you?
Verizon service in this area is getting worse every quarter and it has become non existent at the Eastmark pool complex.Was this review helpful to you?
We’ve had Verizon service for over 15 years. Had no problems until about a year ago. We can no longer depend on having a signal at home or in our neighborhood. We are also experiencing problems with our home security system which requires a signal from local tower. What has Verizon done?! We pay them $248 per month and never know if we’ll have a signal.Was this review helpful to you?
Our service with Verizon has been awful over that last year. I have to pull off the side of the road before I get home in order to make a phone call. With most families not having home phone service and relying on our cell phones as the only means of communication it’s extremely frustrating! Apparently Verizon took down a cell tower and have no plans of rebuilding. I’m done!Was this review helpful to you?
Pretty good service however sometimes calls get drop. And seemed to have problems more so indoors then outside. Owen off for the price of $60 a month I'm completely satisfied.Was this review helpful to you?
Get 1 bar to no signal at this location. Lousy reception for new customer.Was this review helpful to you?
We’ve lived in our Eagle Mountain home for 9 years. It’s a very hilly neighborhood – just like most of Fountain Hills. Our cellular reception through Verizon is terrible. We drop calls all the time and sometimes cannot even send or receive calls. We’ve used a network extender and that helps but it’s not a cure-all solution. We’ve also tried Wi-Fi calling and it’s not helped at all (despite strong Wi-Fi signal in our house). I agree with other reviewers that Verizon just doesn’t care enough about this area to invest in the assets to improve the coverage. If there were other good cellular providers for this area I would switch in a heartbeat but based on the reviews I read here and anecdotal evidence, I don’t seem to have any good alternatives.Was this review helpful to you?
Service had been great up until about a year ago. Now I can’t make or receive phone calls in my house, calls are dropped the moment I turn on Warner. I’ve opened tickets with Verizon only for them to tell me it was my phone that needed to be upgraded. Apparently everyone in these neighborhoods need to upgrade their new iPhone 10’s because every neighbor I speak with has the very same issues. Some have switched to T-Mobile and other carriers alreadyWas this review helpful to you?
I've never had a problem until the last 6 months. Now calls fail even when I am sitting on my couch talking to my grandkids. There is even a new dead spot in my own neighborhood. And, yes, I discover voice mails when the phone doesn't ring. The author I edit for thinks I'm not "picking up". Verizon is FAILING MY FAMILY, MY BUSINESS, AND ME. I have been a Verizon customer for about 25 years... and lived in the same house for 18 years. Verizon... I say to you, whatever you did,change it back.Was this review helpful to you?
I have had it with Sprint I used to be able to run my Towing company from dialing my landline into Spint where we ran police calls too. Reliable they were. Now, the phone is useless and the costumer service and tech support people are RUDE! If I didn't know any better, I would thinm I would be talking to a government agent. I paid off my tablet free and clear and they refuse to unlock it and will show me no justificaction fore it. 25 years of watch the riase of a A+ company to an F- one. Centrylink, Cox communications and even the Geek squad all SUCK! IMO!Was this review helpful to you?