My house is a dead zone! I have spoken to Verizon on many occasions about the horrible reception. They said there are towers all around this area and they are working fine. My phone is working well too they say but I only get one or two bars and barely 3G. However I don't get too many dropped calls. I can go to the end of my street and it works fine. My house is only nine years old so that isn't a factor. Verizon's answer is to upsell a booster of some kind.Was this review helpful to you?
Coverage so bad last couple years in Apache Junction we switched to cable internet (we are snowbirds for 5 months). When leaving tried to activate my MiFi2200 (3G) and got nothing. Called CS and was told nearest 3G tower was 4 miles; nearest 4G about 1 1 / 2 miles. I bought a new 4G JetPack to travel with and it worked. But it cost me another $100 after rebate and I returned it within 30 day guarantee period due to a travel interruption. Plus I hd to pay a startup charge. Next time we hit the road from "up north" I will try my MiFi 2200 again. The 3G coverage map actually looks pretty good heading back to Arizona inckuding the Tubac area where we will be for 10 days before going back to Apache Junction. We stay with Verizon because literally all our fanily is on it so free calls. And we travel the country and overall Verizon has the best coverage.Was this review helpful to you?
Customer service is there but usually unable to help. Website just displays errors and doesn't allow you to track usage. Working with them for over a month and still not working. Now we received huge bill and can't see why.Was this review helpful to you?
It's almost humorous to see the BS that idiots post here... So many gullible, stupid consumers totally ignorant! If you live,work or play anywhere in Maricopa County, You need to get smart and use AT&T or T-Mobile. Get your priorities straight. Stop the ignorance! Stop believing the Propaganda and get in touch with reality! Verizon and Sprint suck in the Valley. You are not getting what you pay for! It's like you're burning money. WAKE TFU!Was this review helpful to you?
Most of last month, March, I had no service and was told they were having trouble with two of their towers for the couple weeks and it would be a couple weeks more till it would be fixed. She said i'de be compensated. It's now the 28th and I called to tell them how I went with crappy service all month plus now they throttled me. So along with the service being out to the point I was having a hell if a time trying to research or stream music and play games and dropped calls. Now they throttled me on top of that and it's impossible to do anything. When I called she said she could give me $8 credit, that's it. So, let me get this straight, I pay almost $3.50 A DAY to be able to use my top of the line phone I had to buy thru them and they're only willing to compensate me for two days. I had no Data conection for almost a month, went thru hell, waisted hours on the phone trying to take care of this and they want me to take 8 bucks and call it even.. I DONT THINK SO. I paid ahead for a service that was not supplied. They admitted their towers were bad and being worked on. I want to be compensated to something equal to the loss of service I experienced. Eight dollars is an insult. I've been a customer for 8 years and this time I was not supplied with service I paid for for nearly a full month. I'de like to be compensated respectfully immediately. Thank you LuAnn M Glass 480-255-4788Was this review helpful to you?
I have been with Verizon for years because my work takes me all over the valley and their coverage works all over the valley. Well guess what I just built a new house and my phone doesn't work here. Drop all my calls most texting will not go through or when it does it sends it 2 or 3 times. Phone never rings voicemails come in later. I can go on and on. After moving the all the way up to level 3 service the guy tries to tell me this all started in November we either have a tower down or we lost a lease. But according to all these reviews I'm reading that's BS and it has been going on and Mesa forever with every single carrierWas this review helpful to you?
Sprint in phx market is horrible... .. sooo many spots around valley there is simply no reception. Many times I find myself looking for free wifi so I can accomplish stuff. Ill definitely be switching carriers soonWas this review helpful to you?
Since approx March 1st, my AT&T Samsung Galaxy has been dropping calls ANYTIME of day or night... ,both inside and OUTSIDE my home. I'm now regretful I cancelled my landline. I no longer feel safe with only AT&T wireless service in Fountain Hills. Can't SOMETHING be done to fix this ongoing problem??Was this review helpful to you?
Get very spotty reception, calls fade and die every time I use my cell phone, a new android. The whole Boulder Mountain development in Mesa needs significantly improved reception with Verizon. So frustrating because I have a small business, so I had to get a land line, still pay a lot for my cell service though it doesn't work at my home!Was this review helpful to you?
10 yr customer of Verizon. Once upon a time, I used to get great signal strength. Starting early this summer, Verizon signal strength is now 2 bars at best and only 3g! Verizon states that there is no problem on their end but my area is on the fringe of their coverage. Nonsense! But hey, they sure want to push an upgraded phone at you. My thoughts: Verizon has throttled down their service to Fountain Hills residents in favor of the Scottsdale area. The number of complaints coming from Fountain Hills is incredible but we are up against a mega corporation who couldn't care less. Their profits are far more important than customer service and providing us what we are paying for. Crappy service and that's understated!Was this review helpful to you?