Verizon
Never have had a problem with reception or dropped calls. We pay a little more for Verizon but we get great coverage and great customer service. (Other than them deleting all of my rewards points in November and getting a new rewards plan that will prob also never pan out to any actual reward like the last one)
Was this review helpful to you?Verizon
Verizon was good for years... .now it is really bad. Breaks up... no one can hear me... ..I'm disgusted with the service. Will be finding new provider when contract is up.
Was this review helpful to you?Verizon
I don't want to write any words. Nm if I knew I was going to have to do this, I would not have started the surveyn
Was this review helpful to you?Verizon
I've had Verizon since 2001, and never have had a major issue with cell reception until early in this year (2017). My wife's phone (Apple 7) and mine (LGV20) both have horrible service in our house as of this year. I've lived at the same location since 2010, and have never had bad service. They have to have changed something (probably to save money) since they have the "best" service in town. But at their high price point, we are probably going to switch to have bad service at a less expensive price. At least that's my logic at this point. As other have stated, we sometimes have to go outside or move to other areas of our house. Also in our neighborhood (Valencia Reserve) people cannot hear us. I've also experience bad service on our side of town at my sons school (Craycroft Elementary) as well as other areas. They said nobody else has complained in this area, but after looking at these reviews, it is most obvious that it is a major issue and something has got to change. I'm not sure what they did, but it made a huge difference in the quality of their cell reception. One time I walked out of my garage into my driveway, and the person I was on the phone with still couldn't hear me. It's just unacceptable in every way.
Was this review helpful to you?MetroPCS
I have to go out side to talk to anyone. We only have 1 cell tower out here. And it's 11 miles west of me. I'm looking in to putting a cell tower on my property
Was this review helpful to you?Verizon
Every single call I make people say I'm cutting out of fading out and I haven't moved positions. So I change my phone to my other ear or sit up and reception changes then the same thing happens! My bathroom, office and kitchen are the worse places in my house! Every single call is a challenge and so frustrating that I just end up hanging up! I am so angry that I pay the amount I pay only to be frustrated! I'm paying for the insanity! I've called Verizon many times over the 1.5 years living here. Tried resetting network settings, they've rest my phone, went from data and voice to just data, tried wifi calling, and now a new SIM card! They suggested I buy a $250 network extender! Really! So now I need to spend $250 more dollars in order to pay them for AHEM service for something something even Verizon says might not fix it! It's insane!
Was this review helpful to you?Verizon
Awful coverage. Dropped calls. Never reliable and it's gotten worse.
Was this review helpful to you?T-Mobile
Worst customer service I ever encountered. I highly urgently extremely recommend you use a different carrier. They don't care about you
Was this review helpful to you?Sprint
The reception in our area has been terrible for a long time now. It is very slow and most times does not connect.
Was this review helpful to you?T-Mobile
Started out with AT&T SIM card, zero reception at home, vendor (Consumer Cellular) switched me to T-Mobile SIM card, same issue... zero reception at home. Spouse purchased Verizon phone, works great.
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