T-Mobile
All was excellent for two years, then T-Mobile phone service and internet connection quality nose-dived here in Tucson, AZ. I've called T-Mobile more than 15 times in April and these first few days of May (2016). I've been connected to T-Mobile reps in Asia, Texas, Colorado, and Tennessee, who all state they can see on their screens that my in-town neighborhood isn't getting a good signal. They open trouble ticket after trouble ticket but each ticket is quickly closed by technical support, with a statement saying no problem exists although I've made it clear that all friends with T-Mobile in Tucson are experiencing poor service, in areas all over town. Actual "solutions" given to me over the phone by T-Mobile reps: *Use wifi. *Wait- there's congestion on the network right now. *Signal strength is excellent on Speedway Boulevard! (a mile north of my home) *It must be your phone. (after the rep told me he saw my location wasn't getting a signal, and after I said friends with T-Mobile had identical problems) Note: many of my conversations with T-Mobile have been on my landline because my cellphone couldn't hold the signal. It's been four to five weeks now of lousy service. There doesn't appear to be a solution other than to go to Verizon.
Was this review helpful to you?AT&T
The service stinks-echos and delayed response- it was better in the 1970s!
Was this review helpful to you?Verizon
My family use Galaxy S3 and Iphone 5c and we do not have any trouble with voice, text or data while anywhere in Catalina, AZ. Sometimes 4G is not available but it is not really notice that much.
Was this review helpful to you?Verizon
4g half bar reception at house-two houses down 4 bars-adding booster- will see if improve
Was this review helpful to you?T-Mobile
Constant bad reception inside home Apple iPhone 6Plus S is only good as a Wi-Fi phone in this area.
Was this review helpful to you?Sprint
Tired of no Sprint service, have to use my internet to use my smart phone.
Was this review helpful to you?AT&T
The reception here is getting worse. Can't hear messages, can't carry on a conversation. Impossible! No help from the AT&T store.
Was this review helpful to you?T-Mobile
Its been one month in my new place with NO cell service. Its like a complete dead zone &connecting to wi-fi doesn't provide any service either. Even with the signal booster that T-Mobile sent me, I still have ZERO bars. They guys at the T-Mobile store on Grant Rd were especially unhelpful, saying I needed a new phone with a better antenna. The phone I've just paid off after 2 yrs. If I didn't buy a new phone, they didn't want to help me. Just 4 guys standing around playing with their devices.
Was this review helpful to you?Sprint
Saying I'm roaming and going to charge me. No internet connection. I'm ready to go back to Flash wireless, Verizon. I don't believe it's the phone, it's Sprint service.
Was this review helpful to you?T-Mobile
Reception in Oro Valley is getting worse. Calls drop, you can't hear the person on the other end, there are known areas of no coverage. This is poor service and needs to be fixed.
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