Sprint
(2 stars) |
Valencia | Los Reales,
Tucson, AZ 85746 |
I switched to Sprint because after 9 yrs with Verizon it seemed that cost kept going up I was on a fam plan with 3 phs unlimited with 2gs of internet..No other plans available for less cost so I switched to Sprint.. My biggest beef with Sprint is you cannot speak to anyone.. They give you a number to call and of course it's automated and still no live person.. It is really frustrating..
Was this review helpful to you?T-Mobile
(3 stars) |
La Cholla and Naranja | La Cholla and Naranja,
Tucson, AZ 85737 |
My phone service is fine, although I have to use the wifi quite a bit. My partners service is iffy at best. If he does get service, the reception is often poor. Their billing is horrendous and their representatives all tell you different things. I have been fighting with them regarding the bill for 2 months; they keep telling me it's straightened out, then I find out a couple of weeks later that it hasn't been taken care of at all. I finally ended up reporting them to the BBB. One of their representatives was extremely rude and actually suspended our service. We are going to go with another carrier; probably Verizon.
Was this review helpful to you?Verizon
(1 star) |
River To Sunrise | Craycroft To Sabion Canyon,
Tucson, AZ 85750 |
There is fair to poor service. Does not look like Verizon is going to do anything about it.
Was this review helpful to you?Verizon
(4 stars) |
Lago Del Oro | Golder Ranch and Lago Del Oro,
Tucson, AZ 85739 |
Verizon has very good reception at our location. Their billing management needs a lot of work. If you go into the store and make a change or want to add something the information doesn't get to the website. If you have to make a change to your service in any way, follow up to make sure the change is done correctly.
Was this review helpful to you?T-Mobile
(4 stars) |
Roger and First,
Tucson, AZ 85719 |
I wish people would just give comments on reception. I don't care really about your bad customer service experience, as all the services lack in that department. But I have Tmobile, which was an improvement on ATT on my iphone 4s. 2 years ago ATT suddenly went 4 to 2 bars, suddenly dropping many of my calls. I wish I could tell who the superior carrier is from this site. It would help me decide where to purchase my new serivice plan.
Was this review helpful to you?Verizon
(1 star) |
Sahuarita Rd. | Sahuarita Place And,
Sahuarita, AZ 85629 |
Cannot make calls or text from within house. Have to go to back patio.
Was this review helpful to you?Verizon
(5 stars) |
Mary Ann Cleveland Blvd. | Atterbury Wash Way,
Tucson, AZ 85747 |
You would think that living out toward Vail would affect coverage but we get great voice and data coverage. Verizon just needs to take a look at their pricing because it is too expensive for the average American household budget. We will probably switch once Sprint finishes their build-out in Tucson with LTE. Verizon has no clue what's coming.
Was this review helpful to you?Verizon
(4 stars) |
Oro Valley | Red Mountain and Tangerine,
Tucson, AZ 85737 |
Good reception in our area. We added a femtocell to improve the signal in our house and to gain signal for the security system. This was a good idea, as our security system installer was on AT&T and couldn't get a signal in the house. He told us Verizon is the only provider that has a strong signal in our area to support a wireless connection on their security systems.
Was this review helpful to you?Verizon
(1 star) |
6921 N Ozona Dr.,
Tucson, AZ 85718 |
Everyone raves about Verizon and I was willing to take on the extra expense after so many dropped calls using sprint. Initially when I started with Verizon a year ago, it was good. However, approximately, 4 months ago, I started loosing signal strength in my home. I had to go outside in order to dial out. I called customer service and they said they would look into ti. It was supposed to take 5 days. After 10 days I called them back. and had to go through the same troubleshooting as the first call even though I had a ticket number. GrrRR! THE INIAL REPRESENTATIVE TOLD ME I WOULD HAVE TO PAY for a signal extender which would give me a range of 15 feet in my house ($250). Still not giving e a reason why I had service for 9 mos and now none. When I went off on her, she finally put me through to tech support. Bottom line: they were using AT&T towers when I signed up and quit using them when my service stopped. Now they are letting me out of my contract, if the extender does no work. Should have gone with AT&T to begi with.
Was this review helpful to you?Sprint
(3 stars) |
Houghton | Broadway,
Tucson, AZ 85748 |
I always have reception and never drop any calls but the signal is weak and the data speeds are usually slow even when I'm on the LTE network. Our second line has an iPhone on it and reception is worse.
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