Cricket is terrible. No customer support, terrible reception, no refunds. go elsewhere to get service.Was this review helpful to you?
Calls have been dropping and bars go between 2 and 0. Totally unacceptable.Was this review helpful to you?
Got 4g phone for faster service. 4g is slower than 3g for all internet activity. Very slow on initial loading, especially in the afternoons. Flickers between 3g and 4g icon. Usually get 3g with 4 or 5 bars and 4g with 2 or 3 bars. The whole icon disappears on the phone during the frequent and sometimes 10 minute outages. To be fair it sometimes works well but I can't figure out what's the common working variable.Was this review helpful to you?
Service is a joke. Their customer service is a joke. All they do is lie to you and want your money for the bad sevice. The technicians should run customer service. At least they aren't paid to lie to you and talk in circles. The prices we pay for everything for a smart phone neutralizes with the dumb choice of choosing their network. Make sure they're honest about everything before choosing any provider. It's like buying beach front property in Montana.Was this review helpful to you?
Many dead areas between Albuquerque and Santa Fe. There used to be service there. We also noticed that service is pretty spotty in lots of places along I-40 west and east of Albuquerque. Don't know about South I-25.Was this review helpful to you?
Just called customer service. No coverage and there is an outage. No cell or 3g. Lost it about 5:15 yesterday afternoon. No eta on when it is to be back up. This sucks.Was this review helpful to you?
I've had good reception here for the last two years I've lived here. Today I haven't had any service. It keeps saying the mobile network is down. Anybody know what else is going on?Was this review helpful to you?
3 bars on Verizon. None Smart phones! one phone still on old Alltel sys. With free Internet on a USB cord. Verizon has badly miscalculated area coverage in city. Verizon should never have dropped the old towers.Was this review helpful to you?
I have been reading the service reviews about Verizon and was pleased to hear... it's not just me! I have shared very similar experiences as what several have posted, a 10+ year customer of Verizon and was always happy. My service the last few months has been horrible! Dropping calls in lots of random places around town but can always count on losing a call on Golf Course and on Paseo (not an area I would have considered a dead spot). Calls are jarbled and when it drops its like it holds the call for a few minutes and when someone tries to call me back it goes straight to voicemail. My internet is slow... slow and did I mention SLOW! Inconsistent even though it appears as though I have three bars. I am SO frustrated and don't know what to do. If I call they act like they are doing me a favor by answering the phone and swear I have probably put someone's kid through college with what I have spent on cell bills.Was this review helpful to you?
Fit to be tied! Have been a Verizon customer for over a decade with fantastic service -- until a month ago. We carry several phones and an air card equaling hundreds of dollars a month for service that now simply does not exist! Dropped calls repeatedly for a two minute conversation. Friends using other carriers are just as frustrated talking with us due to the dropped call issue. Hmmm wonder how that is working for word of mouth referrals. It is not only affecting Verizon customers! I now use a land line to make business calls to avoid a dropped call. Thank goodness I did not remove the land line from our home. If I were a small business how long would I be in business if treated customers as Verizon has done here? It is time Verizon steps up, accepts responsibility, fixes their problem(s) and considers compensates their loyal customers for poor (NO) service.Was this review helpful to you?