Not much help with new phone or helping to upgrade my service or compete for my needs as a mobile service, now shopping around for new deals.Was this review helpful to you?
Just TOO EXPENSIVE! Looking for something else. But it appears to be the only provider that works down here where we live. Would love to get less expensive provider.Was this review helpful to you?
Worst service on the planet. I have come close to smashing my phone with a hammer too many times. I pay too much much money for this service that is completely useless most of the time.Was this review helpful to you?
Worst service, very slow loading that it keeps stopping saying did not respond when you try to go on the web. Good thing we have wifi from another company since 1 bar at home with T-Mobile won't do much when surfing. Also if you try customer service expect very poor service, lots of calls, and countless transfers before you are helped. Not worth the hassle. Now I know why they're doing a good phone promo to hook you in. Unless you can outsmart their lies you'll be able to get off their service, if not suffer the spotty coverage, very poor reception, slowest download, limited unlimited and poor service. Phone trade in is good but nothing else to offer.Was this review helpful to you?
Was told that a new tower would be available as of 12 / 2014 which would correct connection problems and dropped calls. I need to up-date my phone but am very reluctant to continue with Sprint as it has always been my provider, at least 13 years.Was this review helpful to you?
I've had cricket for years and ever since AT&T has taken over the service has become terrible! Don't do it, Cricket is $60 for unlimited everything but now expect dropped calls, incoming calls that go to voice mail and don't even ring to your phone, internet that just spins and spins! This is my last month with Cricket I must part ways after 6years!Was this review helpful to you?
Just moved here. I have one bar. Called Virgin Mobile (my contract) and they didn't return my call. Emailed them; got a canned email back saying they'd contact me soon. That was four hours ago. Guess I'll be looking for a new carrier.Was this review helpful to you?
Moved to NW side of Hwy. and service is horrible.Call failed, call failed. It is terrible that I have to drive across the highway from 87120 zip code to 87121 zip code to call and receive calls. My phone is only good for text messaging,Was this review helpful to you?
Until recently we had good reception but in the last few weeks we have broken and dropped calls and have to stand outside to get any reception. May have 2 bars occasionally but usually just 1 or none.Was this review helpful to you?
Terrible! Give it an F for coverage and service; especially cottonwood mall store! Avoid that location!Was this review helpful to you?