Sprint
Guaranteed poor to no receiption in this area, and has been so for the past 15 months of my contract (i.e. ball and chain). My Contract Agreement with SprintPCS was recently changed / extended with out my consent and I have been unable to find the department that can revert it back to the original date. Via phone, I have spoken to Customer Service, Trouble Specialist, Retention, Cancellation Departments. And in person, a manager at a local Sprint Store and no one had authorization to make this change. I have since been informed via email that while SprintPCS has placed notes to my account in an attempt to show their error, "that due to system restrictions, the previous agreement cannot be reinstated on the account." Beware!
Was this review helpful to you?AT&T
I don't get a single blocks on the signal side on Cingular. I am planning to try verizon.
Was this review helpful to you?Sprint
I had very few problems with my Sprint PCS service in Albuquerque. I don't always get a strong signal but very seldom has a call ever dropped. Unfortunately, service in the local Sprint stores isn't very good.
Was this review helpful to you?Cricket
Cricket has the sorryest service on the planet to many air pockets for cricket loosing calls all the time would not reccomend thier service
Was this review helpful to you?Verizon
This is an update to my 8 / 5 / 2004 review below. I am now using both T-Mobile and VZW (work phone). VZW has put up 2 new towers on lower Tramway (at Menaul and at Lomas) so the reception issue east of Tramway south of Montgomery has been solved. I have also noticed T-Mobile is starting to have service issues it didn't have before... delayed voicemail and text messaging, the network has lost connection with the phone... I think they are having growing pains. VZW has also put up new towers on the West Side (Paradise Hills and Rte 550 near the casino) and will soon in south Rio Rancho, so most of its Albuquerque dead spots are fixed. I still like T-Mobile because it is a little cheaper and still pretty good, but now Verizon is equally good in Albuquerque. Combined with how much larger its network is, I would recommend Verizon Wireless as the best choice for most people.
Was this review helpful to you?Sprint
Sprint really screwed me over. I got a plan I liked before moving here from the east coast. Before purchasing the plan, I told them I would be moving. They said that I would be able to change to a local number at no cost to me. When I arrived, they had changed their service plans. In order to get a local number, I would have to sign up for a new plan. That meant another one year minimum contract, a higher price, and a change to evening hours start. When your eveing hours start at 9 PM instead of 8 PM, it becomes too late to call the east coast and borderline too late for the midwest. Suddenly, my evening hours would be totally worthless to me. I was forced to choose between a number that was long distance to everyone here or the plan that I wanted. Sprint, you really suck.
Was this review helpful to you?Sprint
I get dropped calls ALL the time. Almost 1 / 2 or 1 / 3 of all my calls. Half the time there's no service: It is terrible! Don't sign up with Sprint. The other person rating Sprint good must be an employee because everyone knows Sprint sucks in Albuqueruqe.
Was this review helpful to you?Nextel
I have been pleased with Nextel. Coverage and reliability are great. I have a free incoming call plan that saves me a bunch of money; Up to 800 mins incoming + around 200 out going each month, not including nights and weekends.
Was this review helpful to you?Verizon
I have been a Verizon Wireless customer for about 5 years and overall have been very pleased with their reception. The only real trouble is that when I am east of Tramway it's not unusual for calls to drop. I don't believe that this has anything to do with Verizon though; reception for all carriers fades the closer you get to the mountain. however I don't have recent experience with other carriers. I am an outside sales person so I drive all over Albuquerque every day and go to Santa Fe on I-25 once per week. Dropped calls are rare regardless of location when I am west of Tramway. Verizon's customer service, when I've needed it, has also been top notch. I am reluctant to abandon such a fine company but am contemplating a move to T-Mobile in order to get a phone that Verizon doesn't support.
Was this review helpful to you?Sprint
I've been with Sprint for a year now, and the service seems to be very "hit or miss." I just got a new phone, and the service is horrible. I went to every room of the house, outside, to the garage. It only improved when I plugged the phone into the charger (making it an IMmobile phone). I've also had some problems with the billing. As for the reception, I think it's a combination of the location and the phone. However, I live about a half mile from a Sprint store, directly in the middle of Albuquerque. I'm going to try and get out of my contract, because my phone is virtually useless.
Was this review helpful to you?