Service is pretty good, 4G is dependable, and the people that work at the store are really friendly! Phones are too expensive though. :(Was this review helpful to you?
I've seen a lot of comments about poor service with several different carriers and it looks like it just might be the air up here or something. Cricket seems to be no better or worse than higher priced carriers. I like not paying 200 for awesome features and ok service and unlimited everything. I generally go to the stores with issues and they are very friendly and helpful! Cust. Serv. over the phone sucks!Was this review helpful to you?
I drove around checking what download speed I was getting on my T-Mobile phone... . I checked several speeds at several locations around a 2 mile radius of my home... The BEST speed I was able to obtain was 0.16 Mbps NO WHERE NEAR the "UP TO 4G speeds" that my plans says I'll get.Was this review helpful to you?
Why doesn't Verizon improve service here??? Lots of dropped calls.Instead of this, they are letting me out of my contract. I've been with Verizon for 20+ years and like that they have better coverage nationwide, but wish they would would on customer concerns for better coverage locally.Was this review helpful to you?
I've used Verizon on the West Side of Albuquerque for many years. Both voice and 4G services are reliable and seldom have issues.Was this review helpful to you?
I just recently moved to ABQ and I am very disappointed with the AT&T reception. If you look at the AT&T cell reception maps for both voice and data, the whole of ABQ has coverage. In fact, they are showing all of ABQ has LTE, which is not the case at all. The reception is very sporadic and the signal keeps dropping. I called AT&T and they told me there are no problems with the towers and I should contact Apple, so I called Apple and they did a few checks, and in the end they told me to go to the Apple store to get the phone replaced. After speaking to the rep at Apple he informed me this is a known issue with the new iPhone 5. After receiving my NEW iPhone I went home to see it this was any better, but after checking, I was still having the same problems (dropped data signal, calls going straight to VM). I decided to go back to Apple to inform them I was still having the same problems. This time I spoke to a different person and he informed me AT&T is upgrading all the towers in ABQ from 4G to LTE and it is causing major problems with the signals. I decided not to get a another NEW phone, but instead call AT& T to verify if is this is the case, and if so when would the new system be working. After talking to a very helpful AT&T operator, she informed they know about the issue (I don’t know why three of her other colleagues didn’t tell me about this when I first called). They don’t know when the new system will be up and running, but she kindly sent me a signal booster (in the mail and enroute) to ensure I have phone coverage. Hopefully this will work, or I might have to change networks.Was this review helpful to you?
I like the service except in my house. Many times, the phone won't ring and it goes straight to voice mail which I hate. Anybody living in this area, please let me know if you're happy with your service and what carrier you're using. Thanks MEWas this review helpful to you?
Often cannot connect voice either incoming or outgoing, and usually the same for data. Horribly frustrating to have to keep a landline just because my cell phone won't work in this well populated neighborhood. Now, my office at work has changed location from one spot in downtown to another spot six blocks away and there's ZERO reception there. The AT&T Wireless regional office is right across the street ironically enough. Submitted to Verizon today to switch our account over to them, will it be better? Other tenants in the office bldg say yes, Verizon is the ONLY network that works in there. We'll see about my home.Was this review helpful to you?
at certain times of the day my cell phone will NOT connect, even with a 20bB booster amp on the line. It's odd because texting will work ok, but not voice. I just moved the booster antenna to another location inside my trailer. The reception is very poor depending on what side of the trailer it's on. Now I know the trailer is wrapped in a metal skin, and I have an insulating metal foil material in the windows. The cell tower must be south of me, because the antenna in the north side window doesn't help, but the same on the east side gives me another bar, and now I can make and complete calls.Was this review helpful to you?
at certain times of the day my cell phone will NOT connect, even with a 20bB booster amp on the line. It's odd because texting will work ok, but not voice.Was this review helpful to you?