Previously, I had reception problems and dropped calls east of Tramway, but in the last six months service has improved greatly. I would now rate service here very good and excellent in the rest of the city.Was this review helpful to you?
I used Verizon for years with no problems then switched to Quest (Sprint) and now calls are dropped all the time and it enters "roaming" at random. I will switch back to Verizon.Was this review helpful to you?
In my office, there are people with 4 other cell plans which all get great coverage in the building. When my phone rings, I have to run outside to take the call. My 2 year contract is up in a month, and I can't wait to switch. Alltel has treated me very shabbily in addition-cutting off my son's phone (family plan) before we even got a bill. They had $1200 of bogus roaming and LD charges on it, didn't tell us, and cut his phone off when he was traveling without telling any of us they would do it. Straightening it out was a customer "service" nightmare. Oh ya, they aren't national either-we couldn't find stores in NY or DC when we had difficulty on trips there.Was this review helpful to you?
In my home I have to find certain places, and then don't even always get service. I miss calls because they don't even ring on the phone-I only detect them when the beep comes for a message. The same thing happens to my babysitter who has just gotten a new phone with Alltel.Was this review helpful to you?
Spint has pitiful coverage at best through out the west side but Golf Course and Irving you get nada. Don't bother calling Sprint on it. They have heard it all before and don't care.Was this review helpful to you?
The service is great in the foothills. We started with Alltel when we lived in Gallup and have found that the reception across the state is equal to Verizon and surpasses all the others. If you are going to buy phones, you get a big price break by purchasing on-line as opposed to buying from the nearby stores, on Paseo del Norte or even at ABQ Uptown.Was this review helpful to you?
I have had Sprint for several years and I too have been locked into an iron maiden contract with them. I am NOT happy with Sprint nor there "customer service". I actually live next to a cell tower (don't know who's it is) but I can't even make a call from my house! When I do connect it promptly drops my call! Frustrating! Not to mention the prices and the contracts! I am not satisfied with Sprint at all and as soon as I sell my first born I will break the contract and go with Verizon. Sprint away from this Cell Phone Service Provider!Was this review helpful to you?
My cell works great all over Abq although I have expirenced one dead spot. It's just as you pass Sandia Casino on Tramway headed up to the heights. Other than that one spot I'm great! I even use my treo as a modem from home and I connect with all bars up!Was this review helpful to you?
I live smack in the middle of Albuquerque, near the illustrious ABQ Uptown shopping center, just south of the old Winrock complex. I have had trouble with weak signals for years in this location I have lived here for 6 yrs and have always had trouble getting a strong signal to place or receive a call. I am also in a "fantastic" coverage area as well as on the second floor of my apartment complex with no other floors above me. You'd think I'd get primo reception however this is not the case. Apparently all cell phone companies suck no matter where you are!Was this review helpful to you?
Two of us had tri-mode phones while vacationing at Valle Escondido (half way between Taos and Angel Fire). Neither one of us could get coverage in this area, not even on roaming. We drove over to Angel Fire one evening, and still didn't get any coverage, both analog and digital were nonexistant.Was this review helpful to you?