Moved to NW side of Hwy. and service is horrible.Call failed, call failed. It is terrible that I have to drive across the highway from 87120 zip code to 87121 zip code to call and receive calls. My phone is only good for text messaging,Was this review helpful to you?
Until recently we had good reception but in the last few weeks we have broken and dropped calls and have to stand outside to get any reception. May have 2 bars occasionally but usually just 1 or none.Was this review helpful to you?
Terrible! Give it an F for coverage and service; especially cottonwood mall store! Avoid that location!Was this review helpful to you?
very poor reception and service. I dropped them long time agoWas this review helpful to you?
I cannot get cell service in my home. I was told by Verizon technician that it would cost me $249.00 to get a network connection. I feel that is ridiculous. I have been a loyal Verizon customer since 2006. My neighbor (two doors away) received that same network connector free! I believe that I should also be able to get the Network Connector free.Was this review helpful to you?
Often no reception at all inside my house. I can get up to 3 bars if I go outside, but usually I only get 1 or 2 bars even outside... sometimes none outside. ATT says their cell towers are working properly so the only way to fix this is to buy a 3g cell from them. $149 for the 3g cell. I just can't believe ATT claims they have good service in ABQ... although I guess if they get enough people to buy their boosters maybe they do.Was this review helpful to you?
Can't make or receive calls for a week very spotty.Was this review helpful to you?
The service is atrocious, around Paseo del Norte and universe or rainbow area I don't trust them to even make an emergency 911call, I tried complaining, but there attitude is tough and if you cancel you will be penalized. Around the state its worse, I travel the northern New Mexico area and they are the worst service I've had over the years. Just trying to complete the contract I signed, will bad mouth them any chance I get not only for there service but there arrogance.Was this review helpful to you?
No issues with call quality or dropped calls, but the 4g LTE coverage is non-existent. Multiple calls to Verizon have resulted in accusations that it's my phone's fault (self induced hardware problems), suggestions that it's the sim card (which they refuse to actually send me a new one), or statements that the coverage in this area is "exceptional." Multiple checks on the phones of both friends and family when they're at my place confirm that it's purely a Verizon coverage problem. That is, unless all 6 phones were also bad... It's a shame that Verizon's once great customer service seems to be going the way of Sprint before I dropped them nearly a decade ago.Was this review helpful to you?
It's not perfect service, but I've seen plenty of Verizon customers suffering with shoddy service while I'm solidly connected. It works almost all over New Mexico, and their customer service is usually very quick to call me back. Keep in mind that most of the reviews here are from before 2013. I've had a great experience with them for the past few years.Was this review helpful to you?