Lots of missed / dropped calls, especially anywhere inside a building. I rarely get more than three bars anywhere in NE Albuquerque, and often less. Sprint coverage is basically non-existent outside Albuquerque except right on the interstates. Roaming coverage works ok but is heinously expensive. I am looking for a new provider.Was this review helpful to you?
My wife and I recently purchased two (brand new) Samsung E 315's and we both had horrible reception. We have been with T-Mobile for 6 years and have never had a problem with any other phones (Nokia, Samsung, Motorolla). The Samsung E 315 constantly drops calls, and it's almost impossible to have a conversation without repeating oneself. This was supposed to be a phone "upgrade"... so far, it has been one big headache. The people at T-Mobile are completely unwilling to solve this problem. Their only attempt to remedy this situation is to sell us a more expensive phone.Was this review helpful to you?
I drive all over Albuquerque all day and never drop calls. I do drop calls on I25 between Isleta and Las lunas at the same point almost all the time. I travel state wide and Verizon has been the best for me in NM.Was this review helpful to you?
Guaranteed poor to no receiption in this area, and has been so for the past 15 months of my contract (i.e. ball and chain). My Contract Agreement with SprintPCS was recently changed / extended with out my consent and I have been unable to find the department that can revert it back to the original date. Via phone, I have spoken to Customer Service, Trouble Specialist, Retention, Cancellation Departments. And in person, a manager at a local Sprint Store and no one had authorization to make this change. I have since been informed via email that while SprintPCS has placed notes to my account in an attempt to show their error, "that due to system restrictions, the previous agreement cannot be reinstated on the account." Beware!Was this review helpful to you?
I don't get a single blocks on the signal side on Cingular. I am planning to try verizon.Was this review helpful to you?
I had very few problems with my Sprint PCS service in Albuquerque. I don't always get a strong signal but very seldom has a call ever dropped. Unfortunately, service in the local Sprint stores isn't very good.Was this review helpful to you?
This is an update to my 8 / 5 / 2004 review below. I am now using both T-Mobile and VZW (work phone). VZW has put up 2 new towers on lower Tramway (at Menaul and at Lomas) so the reception issue east of Tramway south of Montgomery has been solved. I have also noticed T-Mobile is starting to have service issues it didn't have before... delayed voicemail and text messaging, the network has lost connection with the phone... I think they are having growing pains. VZW has also put up new towers on the West Side (Paradise Hills and Rte 550 near the casino) and will soon in south Rio Rancho, so most of its Albuquerque dead spots are fixed. I still like T-Mobile because it is a little cheaper and still pretty good, but now Verizon is equally good in Albuquerque. Combined with how much larger its network is, I would recommend Verizon Wireless as the best choice for most people.Was this review helpful to you?
T-Mobile seems to have the best coverage in the city of Albuquerque (meaning the fewest dead spots and / or fewest drops in signal quality).Was this review helpful to you?
Sprint really screwed me over. I got a plan I liked before moving here from the east coast. Before purchasing the plan, I told them I would be moving. They said that I would be able to change to a local number at no cost to me. When I arrived, they had changed their service plans. In order to get a local number, I would have to sign up for a new plan. That meant another one year minimum contract, a higher price, and a change to evening hours start. When your eveing hours start at 9 PM instead of 8 PM, it becomes too late to call the east coast and borderline too late for the midwest. Suddenly, my evening hours would be totally worthless to me. I was forced to choose between a number that was long distance to everyone here or the plan that I wanted. Sprint, you really suck.Was this review helpful to you?
I get dropped calls ALL the time. Almost 1 / 2 or 1 / 3 of all my calls. Half the time there's no service: It is terrible! Don't sign up with Sprint. The other person rating Sprint good must be an employee because everyone knows Sprint sucks in Albuqueruqe.Was this review helpful to you?