Extremely dissatisfied with Sprint. Connection is slow or non-existent. Dropped calls on a daily basis. Tells me I'm "roaming" when I'm still within city limits of Albuquerque or Rio Rancho. WTF?Was this review helpful to you?
Verizon service is unusable once you cross Montano to head up to Volcano Vista. We live in Montecito and you cannot make calls, text or use the net. I wish I had another optionWas this review helpful to you?
I have had Sprint for about 5 years, but when I moved from Missouri to Albuquerque, the service has been TERRIBLE! I use a lot of data on my phone so unlimited data is good. The speeds, however, render the phone virtually worthless. Since the S3 doesn't have a WiMax antenna in it, Sprint's "4G" doesn't work. Most places around ABQ, I can get 3G, but in other places (like driving across Lomas), it's 1x or nothing. I ended up buying a Verizon Jetpack Mi-Fi device just so I can get some use out of my phone. It's stupid that I would even have to consider doing something like that and carrying around a second device with me just so I can use my phone the way it's designed to be used. Not to mention, it's another bill that I shouldn't have to pay. Verizon 4G speeds are wonderful. Sprint, meanwhile, charges $10 / month / phone for their "Superior Wireless Experience" fee. I have never once had a "Superior Wireless Experience" and it is absurd that that's what they are charging every user $10 / month / phone for. I called Sprint to have them take off the $10 fee from our phones. They gave me a 1-time credit of $20, but I still am required to pay the fee every month. Forget watching NetFlix on your device or even a freaking YouTube video. Sprint data in ABQ is the absolute worst. -RickWas this review helpful to you?
I'm picking up LTE once and a while then it reverts back to 3G. A Friend of mine who works for Sprint told me there are testing the towers and installing new ones which is a lengthy process. There is 4G Wimax in the Albuquerque area only in Mid Town,Uptown and Downtown. Speeds are really fast! The 3G has improved and is much faster! I won't go with Verizon T-Mobile or att! Sprint is the real deal! Get sprint! I only get low bars when I get deep into Rio Rancho or bernalillo most of ABQ IS FULL BARS FOR ME!Was this review helpful to you?
From reading below all services seem to be bad here in Albuquerque. They probably need to add more towers. Sprint service is very slow, their wifi is even worst... I am not impressed at all! I've been with them for about two years but haven't been satisfied... but when I read about other phone services everyone seems dissatisfied.. When is Sprint going to 4G? they are way behind the program...Was this review helpful to you?
I've had virgin mobile / Sprint for two months. Their coveage is horrible not just at my house but all over town. Most calls are dropped. Data is slow. And this new iphone 4 I bought from virgin is about to become an ipaper weight because they won't unlock it so I can go to another carrier. If you are thinking of getting virgin / sprint don't!Was this review helpful to you?
Reception is spotty, some days fine, other days I can't keep a call going for more than 30 seconds. I have been with Sprint for years and their Customer Service has been outstanding. They have really worked with me to improve reception but I still have good days and bad days. The only consolation is that I hear the same thing from people using other carriers in this area. This is a very populous area, however, so there should be better connectivity regardless of carrier or phone type.Was this review helpful to you?
Reception is spotty, some days fine, other days I can't keep a call going for more than 30 seconds. I have been with Sprint for years and their Customer Service has been outstanding. They have really worked with me to improve reception but I still have good days and bad days. The only consolation is that I hear the same thing from people using other carriers in this area. This is a very poulous area, however, so there should be better connectivity regardless.Was this review helpful to you?
Service is pretty good, 4G is dependable, and the people that work at the store are really friendly! Phones are too expensive though. :(Was this review helpful to you?
Why doesn't Verizon improve service here??? Lots of dropped calls.Instead of this, they are letting me out of my contract. I've been with Verizon for 20+ years and like that they have better coverage nationwide, but wish they would would on customer concerns for better coverage locally.Was this review helpful to you?