Without the micro cell that AT&T offer you very quickly, you have no reception, so if the Internet goes down, there is no way of communicating.Was this review helpful to you?
Very sporadic and poor signal here at my house in north Granada Hills, CA 91344 area, in spite of the newly installed nearby antenna. During the recent overcast and rainy days this neighborhood has NO reception most of the time, and simple texting is a crap shoot, for the unsent messages linger forever to execute. T-Mobile's signal booster helped a bit, but is of insufficient help, especially so on cloudy days. Bandwidth gets rather thin during peek business hours. Remedy: Repeater tower is badly needed and the neighbors should give their consent to T-Mobile!Was this review helpful to you?
Outside service is pretty good. Inside my condo service is poor and spotty at best. I have a Samsung Galaxy S7. I replaced it three times hoping this would correct the issue but it didn't. My Galaxy S6 was much better in reception and call Quality overall. However it's probably a combination of poor indoor reception and phone design that T-Mobile hasWas this review helpful to you?
My calls frequently go to voice mail. It took 9 Hours to get a cake picture from my friends birthday party ! My boss called me to work on Saturday and I did not get the call at all ! Cricket is not reliable !Was this review helpful to you?
Almost impossible to get a signal in this area of North Hollywood and the ValleyWas this review helpful to you?
I don't know what's up with tmobile. A reviewer mentioned tower upgrades above (they told me the same thing) but wouldn't that translate into better connection, clearer signal, less dropped calls? Not so far. Reading through the reviews I see that everyone complains about tmobile, Verizon, AT&T and Sprint in the San Fernando Valley so now what?Was this review helpful to you?
Dropped calls have been fairly common for the last 12 months I've been with T-Mobile but have majorly increased in the last 2 weeks. T-Mobile support continues to say coverage is not good but "excellent" in this area. Whatever. Unable to make / receive any calls for a few hours this week. Troubleshooting galore. Tech support said tower upgrades have been completed in the area and they reconfigured which ever tower I was on (?!) Result : I could make calls but now I have between 0 - 2 bars. Of the calls that don't drop prior to 2 rings, the connection is so static-y that one / both just hangs up in disgust.Was this review helpful to you?
Verizon is just average. Was talking to ATT 'cause using their internet and now Directvnow. Said they could make a transfer for me to them easy. But I know worse than Verizon. It is ATT in LA and above quotes tell me nothing has changed despite the clerk telling me 9 years was a long time ago. Moved into high rise by the ocean. Coverage worst I have ever witnessed. I would feel very foolish to be stuck with crappy again.Was this review helpful to you?
I recently (4months ago) switched to T-Mobile from Verizon.The reception was slightly better most of the time-I think because T-Mobile allows wi-fi calling that works off the house internet.With T-Mobile I still had dropped calls so I added a signal duplicator.. Instantly I could make calls inside the house I had never been able to do that before I was so happy. But let me tell you this T-Mobile puts it in the fine print that you, " may not recieve all texts" That is a HUGE understatement! I just two days ago recieved texts from 2 months ago. Missed 3 voicemail messages from my new and also now former boss stating I got the job- that one really hurt! This area is bad but I think all of us in Shadow Hills might chip in for a new tower I know I would ! Hey maybe we could put it at the top of the hill so everyone could use it not just the valley it sits in.Was this review helpful to you?
It's always a crap shoot trying to make and receive calls from here. We haven't had a landline for some time now, but are considering getting landline service out of fear of not being able to make a call in an emergency.Was this review helpful to you?