AT&T
Very, Very poor reception. AT&T WILL NOT HELP the customer improve their terrible signal after hoping it would improve after waiting for better reception for many years. I was recently told by a customer service supervisor (01-06-15) that it would be best if I simply changed to a different cell phone provider instead of continuing to receive their awful signal. So, I did. ( T-Mobile ). This is what you get after having the one and only same cell phone provider since 1997. Here is some history: I originally started out with Pacific Bell Wireless in 1997. It changed to SBC Wireless some time in the early 2000's. Then Cingular wireless from about 2004 until about 2007 and then to AT&T Wireless to the present. AT&T tried to take over T-Mobile a few years ago. Had they acquired them it would have been considerably more difficult finding another option other than AT&T's awful reception and arrogant ways.
Was this review helpful to you?AT&T
The reception in this area is awful and seems to be getting worse. I work from home and required my cell to conduct work... why can't At&T fix this problem. It's not rock science!
Was this review helpful to you?AT&T
subscriber with ATT for about 3 years... service has always been poor... I use an ATT M CELL booster, ok 10 ft from the booster then it's very bad, I go into the street to make important calls if raining I take my umbrella if at night a flashlight for safety purposes... ... planning on trying Verizon hope it's at least a little better can't imagine it being worse..must not be enough of cell towers nearby a shame since this is a metrpolitan area...
Was this review helpful to you?Verizon
No complaints. Pretty good service everywhere but in shopping center near McDonald's.
Was this review helpful to you?AT&T
Many calls go straight to voicemail. When I call out on my phone, connection is so bad people either can't hear me or I have to keep my phone / head in certain position to maintain signal. Shopping around? Any advice for this area?
Was this review helpful to you?AT&T
Love ATT's service but hardly get anything at my home. It's been like this almost a year and I have reported it =(. Guess they are too big to listen to one guy =(.
Was this review helpful to you?AT&T
Please stay away from AT&T if you live in South County. There reception is horrible to non-existent. I was finally able to get out of my contract after it took me 3 attempts to get through to 911 when my daughter was unconscious. (Only able to get out of the contract AFTER I put up a right and had to talk with multiple managers.) prior to my daughter's medical condition I had contacted AT&T to tell them that our service was getting worse and almost unusable. They said they were "working on the problem". It only seemed to get progressively worse during the months following. In my opinion AT&T should not be able to sell service in an area where they know the have issues. It seems unethical... especially when people's lives are on the line.
Was this review helpful to you?AT&T
I went to the ATT store and complained of no bars, they gave me a Micro Cell Tower for my house. Now everyone with ATT phones has great service, but just in my house. Outside the calls drop.
Was this review helpful to you?AT&T
We do not get calls in our house any more Phone does not ring. Later we see we had a missed call or a voicemail We also do not get notification if we get a text or email anymore. We are local business owners we have a hotel on south el camino real n we have to be able to receive calls from our employees. To know when to close out inventory when we are full so we do not sell out We also have 91 year old parents that need to reach us with any emergency Please help to get this resolved ASAP
Was this review helpful to you?AT&T
Dropped calls all the time. Or folks can't hear me but I can hear them. When I walk my dog I go through about 4 dead spots in two miles where there is a 50 / 50 chance whatever call I am on will fail. Somehow, the service seems to have gotten even worse lately. I can barely make a call in my house.
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