Always got ok service in my house until jan of 2016. Have an app that showed I was connected to a cell tower 3 blocks away. Since Jan of 2016 I am now connected to a cell tower 14 blocks away. I am assuming Verizon does not own the closest cell tower and did not renew whatever contract they had. They want me to install a "network Extender" that uses my Comcast high speed internet. Of course they want to charge me $250.00 for the device. Pure greed!Was this review helpful to you?
Live I Shelter Creek and have Sprint service. Was much better before. Has gotten progressively worse especially for texts and calls. I'm trying to switch but after reading these reviews I'm starting to think it may be the location and not just the service. Friends come over and can't get service from their providers either. ATT being the worst also. My next try will be T-MOBILE. Any other ideas would be very helpful. ThanksWas this review helpful to you?
Sick and tired of having poor reception and call dropping all the time! This county is among the wealthiest in the US and yet cell service STINKS!Was this review helpful to you?
Works great outside, but not in the building. Can't get to usual email / apps that I wanted to go, lags when I make a phone calls and hangs up sometimes. I get massive late texts when I go outside and when I text somebody, it's either they got it late and didn't go through. Why would I spend over $100 / month for this whack reception? I need to switch carrier.Was this review helpful to you?
Extremely weak signal for the price Verizon charges.Was this review helpful to you?
Have had TMo for about 2 years now. Always have good service - way better than the AT&T service I have for my work phone and iPad. Awesome customer service as well. I've recommended TMo to several friends / colleagues who have AT&T or Sprint and all have told me what an improvement TMo has been. Also, TMo works best on Bart underground.Was this review helpful to you?
AT&T consistently disappoints. Reception rarely goes above 3 bars no matter where I am in SF or Bay Area. It is frequently at one or two bars and web sites take forever to load. It is even worse when I leave California. Prices for service are high. International plans are a joke: they cost a fortune and work only about 60 - 70% of the time.Was this review helpful to you?
Sprint was much better a year ago. Now lucky to get 1 bar. Try to send texts is very iffy. Works much better in SF.not so good in San Bruno. My neighbors say the same thing about their service. Maybe San Bruno just has bad reception.Was this review helpful to you?
I moved to SF from NYC in June on Verizon and watched in absolute horror my cell phone reception declined to levels on par with 2005 when I owned a flip phone. No 3G or 4G data especially during peak times e.g. nights, evenings, weekends, etc. 75% of calls would go directly to voicemail without me ever knowing I had a call or voicemail in the heart of downtown SF. The only positive was when I actually made a call or received a call, it was crystal clear. After six weeks of horrible customer service and excuses, I decided to port my number (after 12 years) to Sprint. Sprint rolled out the red carpet for me. Unlimited everything (talk, text, 4G data) at a lower price ($40 cheaper) and my data is stronger and faster. One down side is the call quality inside my high-rise office building is not always crystal clear but I rarely talk on the phone anyway. Outside of SF, calls and data coverage are just fine if not better than Verizon especially within the Sprint Spark coverage areas. If you are tired of Verizon's lies and deception: LEAVE. They do not care about long-time customers.Was this review helpful to you?
What was once a bearable service has turned into an unbearable service. What happen to Vetizon's network?Was this review helpful to you?