Very poor reception that cuts out completely sometimes. Several peoe have reported to Sprint over several months but no improvement on this campus of over 11,000 people. College staff are advising new students to switch carriers before coming here.Was this review helpful to you?
Verizon gives me four bars at home, and the connection is terrible. Calls are often filled with static, and will always drop in ten minutes or less. People will call me, and the phone won't ring. After repeatedly being made to do the re-programming dance by first line customer service, I finally convinced them to connect me to tier two. Tier two didn't even bother to ask what was wrong, they just told me that I had a "known issue" and that nothing would be done. The problems I have are consistent with failing equipment on the tower, not a bad connection (remember: 4 bars). Verizon has clearly decided that it won't be spending money to maintain it's San Mateo towers.Was this review helpful to you?
Why must I purchase a range extender to be plugged into my Comcast Network for my phone to work? If I get unacceptable service shouldn't the network device be provided, at least if they want to retain existing customers and not offer some ridiculous deal to lure us back in the future. Seems like a very shortsighted business practice.Was this review helpful to you?
Terrible in San Mateo from hotel on Winward as far as Caltrain station. Isn't this a major metropolitan area? Shouldn't Verizon have coverage here? Terrible.Was this review helpful to you?
Never have 4G reception. Dropped calls and 1-2 bars is the norm. Call quality is excellent but calls do get dropped or just nevr go through. Data is hit or miss. Moved from San Mateo / Fostr City border area where I never had reception issues. Very disappointed about the amount I pay per month (nearly $200 for unlimited text and data) to have such shoddy never 4G service. Considering giving up on cell phones altogether. Other companies don't look that great either.Was this review helpful to you?
I don't recall ever having a problem talking or dropping calls. 3G data speeds and connection was great and reliable. 4G / LTE was exceptionally fast and I FINALLY reliable :) It wasn't a year ago but I don't have any problems staying connected and downloading is fast!Was this review helpful to you?
Chose T-Mobile years ago because a) it works in and around my home, and b) customer service is quite good. Thinking of getting an iPhone when T-Mobile offers it, supposedly in 2013.Was this review helpful to you?
Fluctuating signal strength, missed most incoming calls, and cannot always make outgoing calls. Microcell didn't help. Lots of spam text messages. Variable CSR technical competence. DAS installatons way behing schedule.Was this review helpful to you?
Sitting in the Whole Foods pkg lot, I received 4G-LTE,strong signal, November. Maybe the tower is close to the nearby San Mateo Police Station?Was this review helpful to you?
Heading towards Half Moon Bay from Skyline down - about a mile where calls drop or cannot be made or received.Was this review helpful to you?
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