Live I Shelter Creek and have Sprint service. Was much better before. Has gotten progressively worse especially for texts and calls. I'm trying to switch but after reading these reviews I'm starting to think it may be the location and not just the service. Friends come over and can't get service from their providers either. ATT being the worst also. My next try will be T-MOBILE. Any other ideas would be very helpful. ThanksWas this review helpful to you?
I am shocked that Verizon has the audacity to say that they have full coverage throughout Palo Alto. I have 1 bar almost everywhere near my home, and experience dropped calls at least 50% of the time I'm in my home. It's totally inferior service to AT&T. I will be returning to AT&T soon. Do NOT switch from AT&T to Verizon, or you will seriously regret it.Was this review helpful to you?
I have a flip phone with 3 LG. I was having issues with my old phone I was not receiving my calls, voice mail, and texts so I thought it was time to purchase a new phone. I bought the same kind and had the same issues. They replaced the phone and still the same issues. It finally got resolved. I am experiencing since November 4th, 2015 my phone doesn't ring, my texts come in later. and I don't receive my voice messages until later. Last time they told me that the cell towers in our area are low due to all the construction on Fremont Blvd. and Ardenwood. I called AT&T yesterday she reset my phone and it started working but it is still doing the same thing again. I am not getting a new phone because of this.Was this review helpful to you?
Sprint was much better a year ago. Now lucky to get 1 bar. Try to send texts is very iffy. Works much better in SF.not so good in San Bruno. My neighbors say the same thing about their service. Maybe San Bruno just has bad reception.Was this review helpful to you?
My calls are constantly dropped and people on the other end are always complaining about not being able to hear me. The reception is barely existent in one corner of the house, most of the time there is no service at all. This is affecting my ability to take work calls.Was this review helpful to you?
Reception is usually fine outside, but variable indoors when I or the other caller will often experience breaking up voice. Inside some concrete garages and buildings with thick walls I get little reception.Was this review helpful to you?
Verizon has very spotty coverage in and around the Stanford campus. In fact, my phone jumps to 3G data speeds occasionally because of poor coverage, while other times I cannot get a data connection at all. Areas along Sand Hill Rd.and Junipero Serra are one big coverage hole. Dropped calls are not uncommon. Coverage in other areas around the outside of campus seems fairly good at times, while other times it's terrible. Overall, I've been pretty dissatisfied with Verizon's coverage in and around Stanford, and I'm giving serious consideration to switching to a different carrier.Was this review helpful to you?
I get one to two bars with AT&T, and that is with two different handsets. Calls are sometimes dropped unless I stand near a window, and sometimes even then. A salesperson at the local AT&T said it might be because I am on the coverage boundaries for two different cell towers. Occasionally, I get no coverage at all, although that problem seems to have gone away as of late. The above is inside my apartment. Standing on the sidewalk at the corner of Webster and Channing, I usually get 3-4 bars. Using the same handsets as above, I get 4-5 bars with T-Mobile. No dropped calls ever and great data connection. Using Ookla Speedtest, the measured data transfer rate for T-Mobile was ten times greater than for AT&T. Latency was ten times greater for T-Mobile than for AT&T, however. The overall effect on the handsets was that the apparent data speed for T-Mobile was noticeably faster than for AT&T.Was this review helpful to you?
Prepaid T-Mobile phone purchased tonight, trying to find coverage at my home on Sneath Lane. The backside of Sneath has no coverage for T-Mobile. No bars. Have to walk down Sneath 1 / 3 of a mile to get coverage. We are facing Sweeny Ridge and a lot of carriers don't work well up here. Planning to return the prepaid phone (if possible).Was this review helpful to you?
Unbelievably bad reception at my home for years 0-2 bars depending on conditions. I don't receive half the calls made to me. Calls drop all the time. Verizon solution is an inhome receiver via my wifi but if I come or go calls are dropped each time. Calls started dropping on Middlefield near Charleston and on San Antonio and Middlefield for the last couple weeks but seemed not to drop last week. The issue is ATT and the rest have equally bad reception so there is no alternative.Was this review helpful to you?