I'm in a dead zone that is roughly defined by Lee St., Montecito Ave., Bay and Vernon. Coverage is good outside this area, and horrible inside. So I have almost no coverage in my house. I tried a microcel device but it only improved signal strength occasionally. I'm just waiting for my contract to end!Was this review helpful to you?
I was with Sprint since late 90s, and their voice and data service has dropped to terrible in last two years. Sprint no longer provides dependable mobile phone services for San Francisco Market! The only thing dependable about Sprint that you can count on is having continuous dropped calls and non working GPS if using your phone while driving in and out of City. What's worse is that Sprint customer service, field service and Executive Office escalations will tell you they apologize, they'll research and then do nothing. If they call or email back, they have no remedy to offer... they just recite the same empty script. Sprint makes Smartphones Dumb!Was this review helpful to you?
Data reception is very poor in many places in and out of8 the city. Most of the problems occur while doing something in the phone and all of the sudden the Internet just drops. It is actually a very exasperating situation that I'm having to deal with. I have been a loyal customer since 2006. Furthermore, I've been giving it the benefit of time so Sprint could get their network straight. But I can't ignore the fact that I'm paying a lot of money for a lacking and somewhat mediocre service. PD: Just now the same thing that I was complaining about happened, signal dropped for no reason and I had to resubmit this.Was this review helpful to you?
T-Mobile has 0-2 bars, usually one. Calls dropped after 2-5 minutes. Wondering how they can sell service which they cannot actually provide. Looks like all the carriers do the same. Learned that they have one coverage map for the public, another for themselves; the latter actually indicates the lack of service in Berkeley. It helps to consider how ethical, scrupulous and upright the builders of the railroads and later the highway systems were, if only to keep the behavior of these businesses in context. Also, to keep in mind that the customer service employees are not the actual source of the consumer betrayal.Was this review helpful to you?
I can't make phone calls at my work building on Harbor Bay. :-( I get text messages but they seem to be delayed. I have to go outside if I want to call someone. Metro works better when I'm at home on Thurles Pl. Certain areas in the house doesn't work but one room facing the window usually works. I have to go outside my friends' houses on Marianas and Mangrove to make a call.Was this review helpful to you?
In the past six months, Sprint telephone service has deteriorated. Almost all calls are dropped. I now rely on my land line when making calls from home.Was this review helpful to you?
I've been a Sprint / Nextel customer since 1999 and never thought of switching until this year. Calls from favorites don't come through with no record of the call (they think I'm ignoring them). Did everything, new phone, Airwave, a zillion calls to customer support only to be told they've never heard of this problem from anyone else - even as I am staring at blogs with hundreds of complaints. I would switch to TMobile because of the incredible deal to payoff switching costs, but a possible merger of TMobile with Sprint is a concern. My ATT friends get good service but pay 5x as much, and my Verizon friends who are usually loyal say that calls are now dropping for them too. Something is going on with all of the carriers that no one is discussing. If only Edward Snowden worked for the phone companies, maybe something would change..Was this review helpful to you?
I live at the top of the hill in Montclair, on the Piedmont side (not up towards Skyline Blvd). I cannot get reception here most of the time. Recently, at Lake Merritt, I couldn't get texts or phone calls... ... . Voicemail messages arrive a day late some times. This is terrible. Sprint = lame in Oakland.Was this review helpful to you?
Been with Sprint 15 years, they sold me a 4G LTE that does not work in my area for a total year. They have been talking about towers, etc are being rebuild. They kept promising it would get better in a few months which extended in the the present and still won't work in my home or neighborhood. I am paying the $200 cancellation fee so that I can get the hell away from a company that now has the worst reception. Sometimes I can't make calls,ntext, use data is impossible unless I go a mile away from my home. Well f... You Sprint I have my disconnect for February 2014. I no longer have any confidence in your product. I predict everyone will switch with the year. DONT USE SPRINT. THEY ONLY CARE ABOUT THE ALMIGHTY DOLLAR NOT THE CUSTOMER.Was this review helpful to you?
Sprint works well in the general Oakland area and freeways but not Oakland hills where we live. No signal uphill from Hwy. 13 to Skyline, had to get the additional home antenna booster just to use the phone in our house. Has issues with data, will lag vm msgs and have to keep re-logging in to see email. Ready to switch.Was this review helpful to you?